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ConnectWise adds solution to RMM product in partnership with Auvik
Tue, 11th Jul 2023

ConnectWise added an all-new solution within its Remote Monitoring and Management (RMM) product built on the ConnectWise Asio platform.

ConnectWise Network Monitoring and Management harnesses the power of Auvik, a cloud-based network management software provider, with the ConnectWise RMM tool to deliver network monitoring capabilities to IT solution providers (TSPs) and their clients.

Organisations depend on their networks to maintain connectivity and productivity. Any network issue can lead to substantial interruptions in their workflow, the company states.

With Network Monitoring and Management, ConnectWise's partner community is empowered to proactively detect and resolve network problems before they evolve into major business disruptions, ultimately improving their clients' uptime and efficiencies, the company states.

According to the company, here are the benefits of ConnectWise Network Monitoring and Management within ConnectWise RMM:

Complete network visibility

Automatically detect and capture details for every device on your network, providing essential insights into the relationships between network assets. Users can plan network upgrades and capacity with accurate, real-time documentation.

Holistic view and topology mapping of your network

Centralised network monitoring lets you visually see your entire network through topology mapping, providing broader visibility to navigate a network, identify vulnerabilities and attack surfaces that require further investigation, and manage potential issues proactively before they disrupt business operations.

Real-time network alerts

Instant notifications of unusual activity and critical network alerts in ConnectWise RMM allow users to catch and efficiently troubleshoot issues before they affect clients' business operations.

Advanced network management

TSPs can upgrade their network management capabilities within ConnectWise RMM to include remote and configuration management with ConnectWise Advanced and network flow analytics, geo IP tracking, and centralised syslog collection with ConnectWise performance as their needs evolve in the coming months, the company states.

Ameer Karim, General Manager, and Executive Vice President, ConnectWise Unified Monitoring and Management, says, "We're excited to expand our partnership with Auvik to seamlessly integrate aspects of their technology in our comprehensive RMM product to provide our TSP community with an unparalleled end-to-end Network Monitoring and Management solution.

"Network Monitoring and Management inside ConnectWise RMM, with Auvik DNA, is a next-generation solution that allows our partners to easily and effectively monitor and manage their networks, maintain optimal performance, and ensure business continuitygiving clients peace of mind and allowing them to focus on providing other valuable services."

Doug Murray, Chief Executive Officer, Auvik, says, "ConnectWise is an RMM market leader and understands that the visibility of networks is critical to TSPs.

"We are excited to expand our partnership and work closely to seamlessly embed our solutions in ConnectWise RMM. Together, we enable TSPs to provide their clients with the best proactive managed IT services. This is all achieved via a single pane of glass that addresses the complex problem of managing everything from security devices, network devices, and endpoints."

Network Monitoring and Management is now available through the new ConnectWise RMM Pro and Premium packages.