Customers stories - Page 15
IT spending impacted by Coronavirus and declining PC sales, IDC finds
Thu, 13th Feb 2020
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datacentre infrastructure
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customers
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it spending
IT spending to increase in 2020, but PC sales and Coronavirus disruption will impact overall growth, says IDC Black Books.
Brands failing to engage customers of today, study shows
Fri, 16th Aug 2019
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martech
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software development
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customers
A Cognizant study reveals Australian consumers prefer search engine recommendations over brand websites, seek seamless payments, and value engaging content.
ABBYY launches new tool to streamline customer onboarding
Fri, 21st Jun 2019
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cx
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martech
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ai
ABBYY has introduced Mobile Web Capture, an AI-enabled mobile technology that aids the onboarding process for new customers.
Using technology to inspire customers
Wed, 19th Sep 2018
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crm
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uc
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cx
Harnessing AI, machine learning, and VR, the travel industry seeks to predict and inspire consumer behaviour, making choices more personalised and engaging.
SAS identified as a leader in customer analytics solutions
Mon, 18th Jun 2018
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customers
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sas
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analyst report
SAS leads in customer analytics, praised for its top-tier data handling and strategy in The Forrester Wave report.
Updated: What went down with Spark’s weekend outage
Tue, 31st Jan 2017
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uc
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personal computing devices
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customers
Spark mobile and broadband services were down on Sunday, with widespread outages impacting some customers across the country.
In pics: Juniper Networks 2016 partner awards and summit
Mon, 15th Aug 2016
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partner programmes
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customers
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juniper networks
Juniper Networks held its partner awards in Sydney last week, with New Zealand’s own 2degrees taking out the top spot as partner of the year.
Juniper Networks on entering the brave new (software) world
Thu, 4th Aug 2016
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cloud services
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customers
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juniper networks
it’s time that partners started to think differently about engaging with customers to fill the gap between expectation and reality.
Are ANZ business lagging behind when it comes to digital transformation?
Tue, 5th Jul 2016
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digital transformation
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healthtech
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customers
APAC organizations are still in the early stages of digital transformation, with Australia and New Zealand leading the way, says IDC.
Silver Peak achieves VMware’s highest level of endorsement
Thu, 2nd Jun 2016
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virtualisation
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it automation
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partner programmes
Silver Peak's Unity EdgeConnect achieves VMware Ready status for network functions virtualisation (NFV) offering.
Finding a solution to the problem that's costing ANZ businesses billions
Tue, 31st May 2016
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customers
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digital engagement
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productivity
With 14.3 million people currently employed in ANZ, unnecessary admin tasks creates a potential $61bn opportunity cost annually to organisations.
LogMeIn expands omni-channel customer engagement
Mon, 30th May 2016
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crm
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cx
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martech
LogMeIn recently announced a new release of BoldChat, its live chat and omni-channel customer engagement solution.
Citrix and Microsoft target joint customers with refreshed strategy
Fri, 27th May 2016
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virtualisation
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daas
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partner programmes
Citrix and Microsoft bolster their alliance with a focus on aiding joint customers to embrace cloud mobility and digital transformation.
A happy customer: Conbrio solving problems with top-notch customer service
Mon, 23rd May 2016
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crm
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uc
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martech
Kiwi tech company Conbrio, known for stellar customer service, has streamlined operations for Telnet, a leading NZ contact centre since 1996.
Pivotal ends latest funding round with $253 million, looks to expand
Fri, 6th May 2016
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software development
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cloud services
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customers
Pivotal's Series C funding round is set to end with $253m, led by new investor Ford Motor Company, Microsoft and previous investors.
Louis Tague takes top ANZ role at Veritas
Thu, 28th Apr 2016
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digital transformation
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customers
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symantec
Vertias has promoted Louis Tague to the top ANZ role of managing director for the information management vendor.
New channel manager for MuleSoft
Wed, 27th Apr 2016
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firewalls
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network security
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converged infrastructure
MuleSoft appoints new channel manager for Australia and New Zealand to support go-to-market strategies and sales momentum.
New chief to lead transformation at Alcatel-Lucent Enterprise
Thu, 21st Apr 2016
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partner programmes
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customers
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alcatel-lucent enterprise
Alcatel-Lucent Enterprise appoints new CEO as it shifts towards becoming a cloud-based network and communications company.
Banks struggle to remain relevant as FinTech tools take over
Wed, 20th Apr 2016
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fintech
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software development
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customers
Banks must collaborate with FinTech firms as they struggle to keep pace with the disruption caused by emerging technology, a report has found.
BroadSign Mobile used to bridge DOOH with smartphones in retail
Tue, 19th Apr 2016
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smartphones
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customers
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url
BroadSign's Mobile offering is being used by Xprnc Media to engage with consumers, providing product information, coupons and discounts.