Customers stories - Page 9

Five years ago in March, we established RingCentral in Australia, and the UCaaS landscape was very different to where we are today.

Leading software dev company Buildkite announced new board members including Dr. Michelle Deaker, founding partner of OneVentures.

Talent appoints Meagan Jeffery as Global Chief Information Officer to lead the revamp of technology function and support the company's growth objectives.

Stewart Garrett joins MongoDB as Regional Vice President, to lead the company's go-to-market strategy in ASEAN with more than 1,700 customers.

While the digital enterprise has undoubtedly come a long way, it’s still tied down with siloed functions, legacy processes, and poor data visibility.

Workday appoints Paul Henaghan as president of Asia Pacific and Japan, as the enterprise SaaS applications vendor looks to expand its footprint.

Matt Holden joins Leading Edge Data Centres (LEDC) as COO to drive growth in edge data centre ecosystem, expanding channel partners and customers.

Leading brands are prioritising investments in content creation capabilities and workflows, according to Adobe's 2023 Digital Trends Report.

Freshworks appoints Sandie Overtveld as SVP for Asia-Pacific, Japan, Middle East, and Africa markets to oversee growth efforts in these regions.

Australian telco Macquarie Telecom appoints Marika Fiorini as Chief Customer Officer to drive business growth and foster internal career development.

Australia's telcos have maintained record-low complaint rates, according to the latest Complaints-in-Context Report released by the Communications Alliance.

Research shows six in ten consumers interacted with a brand via chatbot in the last six months – 24% more than those who picked up the phone.

FYI, the document management platform, has hired former Frisk COO, David McKay as its new COO, to oversee general operations and growth ambitions.

Okta's State of Secure Identity Report reveals a rise in fraudulent registration and credential stuffing attacks in the APAC region.

OpenText has completed its acquisition of Micro Focus, aiming to assist organisations in accelerating their digital transformation.

Zoom has officially launched Zoom Virtual Agent, an intelligent conversational AI and chatbot solution designed to transform customer and employee assistance.

Latest Zendesk research signals a dramatic shift in expectations, with over two-thirds of Australian business leaders rethinking the entire customer experience.

Snowplow has announced the acquisition of Poplin Data, Snowplow's exclusive integration and enablement partner in Australia and New Zealand.

Zai appoints Jose Barroso as new General Manager for ANZ ahead of PayTo launch, bringing over a decade of sales & management experience to the role.

Former CTO of APAC at NetApp, Matthew Hurford, is appointed ANZ Area VP and MD to lead operations in Australia and New Zealand.