Trust stories - Page 3
Telecoms face growing risks with AI & talent shortages
Thu, 6th Mar 2025
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uc
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digital transformation
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iot
Telecommunications firms are grappling with pressing risks around privacy, security, and digital transformation, according to the latest EY report for 2025.
IWD 2025: Evolving MSPs: adaptability, trust, & the constant of CX
Wed, 5th Mar 2025
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cx
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martech
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cybersecurity
As we celebrate International Women's Day 2025, the evolving landscape for managed service providers hinges on adaptability, trust, and enhancing customer experiences.
DigiCert leads new PKI for financial industry security
Mon, 3rd Mar 2025
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cybersecurity
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sha-1
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digicert
DigiCert has been appointed by the American Standards Committee X9 to oversee a new Public Key Infrastructure (PKI) for global financial institutions.
Government Strategies Against Cybercrime: A Deep Dive
Mon, 3rd Mar 2025
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data protection
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ransomware
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singtel
Governments worldwide are ramping up efforts to combat the surge in ransomware, focusing on enhancing cyber resilience and imposing stronger penalties on perpetrators.
CFOs in Southeast Asia prioritise revenue growth for 2025
Fri, 28th Feb 2025
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ai
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deloitte
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inflation
A recent Deloitte study reveals that 82% of Southeast Asian CFOs prioritise revenue growth over cost control and financial performance amid economic uncertainty.
Focus on human behaviour critical in 2025 security trends
Wed, 19th Feb 2025
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cx
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martech
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support
Gallagher Security's new report reveals that overlooking human behaviour in security solutions risks inefficiencies and missed technological potential.
LRN report reveals gaps in global ethics programmes
Wed, 19th Feb 2025
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uc
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supply chain
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risk & compliance
LRN Corporation has unveiled its 2025 Ethics and Compliance Program Effectiveness Report, revealing significant discrepancies in global compliance efforts.
AI summit in Paris focuses on ethics & sustainability
Wed, 12th Feb 2025
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physical security
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genai
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ai
As the Paris AI Action Summit begins, leaders discuss the ethical deployment of AI, focusing on sustainability, transparency, and the protection of creators' rights.
Unlocking the power of speech to humanise AI-driven customer experiences
Mon, 10th Feb 2025
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cx
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martech
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personalisation
Recent advancements in conversational AI are transforming customer experiences, as brands embrace AI to foster deeper relationships and enhance engagement.
Applied Labs secures USD $4.2 million to boost AI solutions
Tue, 28th Jan 2025
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data analytics
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digital transformation
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ai
Applied Labs has secured USD $4.2 million in funding to enhance AI solutions, aiming to improve business operations and customer support reliability.
Zendesk exploit allows phishing scams, CloudSEK reports
Wed, 22nd Jan 2025
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endpoint protection
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phishing
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email security
CloudSEK's latest report reveals how cybercriminals exploit Zendesk's subdomain feature to create convincing phishing scams, risking brand trust and security.
Teranode Group launched to lead blockchain innovation
Wed, 22nd Jan 2025
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martech
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physical security
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cisco
The Teranode Group has officially launched to spearhead blockchain innovation, uniting industry expertise to deliver scalable, cost-effective solutions.
Responsible AI starts with transparency
Fri, 20th Dec 2024
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hyperscale
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dc
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data privacy
Enterprise AI is hampered by a lack of transparency, as firms struggle to trust models that don't explain their outcomes before competitors leap ahead.
APDI consortium launched to tackle Asia-Pacific identity issues
Thu, 19th Dec 2024
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physical security
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genai
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ai
The Asia Pacific Digital Identity Consortium launched in Hakone, Japan, aiming to enhance digital identity solutions for 4.78 billion people across 36 nations.
Loop acquires Wonderment to boost eCommerce operations
Mon, 16th Dec 2024
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data analytics
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cx
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martech
Loop has acquired Wonderment to improve eCommerce operations, offering Shopify merchants enhanced order tracking and returns management tools.
Australian report shows shift to AI in customer service
Mon, 9th Dec 2024
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uc
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ai
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agentic ai
Kore.ai's latest reports reveal Australians are embracing AI in customer service, prioritising advanced technology over pay and valuing efficiency and accuracy.
ExpressVPN launches dedicated IP service with privacy focus
Wed, 4th Dec 2024
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cloud security
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data privacy
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cloud services
ExpressVPN has launched its dedicated IP solution, providing users with unique static IPs while enhancing privacy and security in online activities.
AI's dual role in future cybersecurity: threat & ally
Thu, 28th Nov 2024
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malware
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firewalls
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data protection
As we approach 2025, experts warn that advancing AI could escalate cybercrime, necessitating a shift towards rigorous verification in security measures.
The key to AI success in hospitality? Building trust
Wed, 27th Nov 2024
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data analytics
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cx
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martech
AI in hospitality is set to flourish, yet with 86% of Australians wary of data use, building trust is vital for success as operators embrace this technology.
Palo Alto forecasts AI-driven cyber threats in APAC 2025
Wed, 27th Nov 2024
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firewalls
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data protection
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cloud security
Palo Alto Networks forecasts a pivotal 2025 for APAC cybersecurity, spotlighting AI integration and rising threats from deepfakes and quantum computing.