Written by Raja Shah
Telcos need to focus on the human experience, not just customer experience, to drive innovation and loyalty in the digital age.
High-quality, clean and labelled data is crucial. Companies can use AI and ML to cleanse data effectively, reduce bias, and improve outcomes.
It's expected by 2023, 5G and Edge will provide $517 billion of revenue across manufacturing, heath care, transport, environmental monitoring and gaming alone.
The characteristics of 5G mean that the technology complements Wi-Fi very well, and true Interoperability with Wi-Fi can help drive better business outcomes.
