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Expert Opinions

Why frontline mobility is becoming an operational intelligence layer
Digital Transformation

Why frontline mobility is becoming an operational intelligence layer

Frontline mobile devices are emerging as a data-rich operational layer in retail, transport, logistics and healthcare, helping firms cut downtime.

By Michael Dyson • 4 min read • 2 days ago
Telcos reshape music streaming for local audiences
Customer Experience

Telcos reshape music streaming for local audiences

Telcos are turning music streaming into localised services for niche audiences, from Greenlandic heritage platforms to kid-safe apps and MENA billing deals.

By Con Raso • 5 min read • Last week
Supporting service providers with their global ambitions
Network Infrastructure

Supporting service providers with their global ambitions

Gamma backs service providers' global push with APAC launch and 24/7 support as partners seek scale, compliance and new revenue.

By Mike Mills • 4 min read • Last week
Why fibre connectivity must be a front-end consideration in data centre site selection
Network Infrastructure

Why fibre connectivity must be a front-end consideration in data centre site selection

Fibre must be assessed at the start of data centre site selection, warns expert, as poor connectivity can add months and millions to projects.

By Alan Pritchard • 4 min read • Last month
Japan's digital leap: From cautious adopter to confident standards setter
Robotics

Japan's digital leap: From cautious adopter to confident standards setter

Japan urged to turn digital strengths into broader economic gains as GSMA report calls for faster 5G, stronger trust and more inclusive services.

By Lara Dewar • 5 min read • Last month
5 mobile-first strategies to ensure contact data quality
Digital Transformation

5 mobile-first strategies to ensure contact data quality

Retailers warned that mobile checkout typos, duplicate profiles and recycled numbers are draining sales unless data is checked in real time.

By Greg Brown • 5 min read • Last month
How phone verification keeps customer data accurate
Digital Transformation

How phone verification keeps customer data accurate

Learn simple and scalable ways to check if a phone number is active, improve data accuracy and keep your customer communications on track.

By Bobby Joseph • 4 min read • Tue, 10th Mar 2026
AI agents and enterprise transformation: Turning hype into measurable value in 2026
Data Protection

AI agents and enterprise transformation: Turning hype into measurable value in 2026

In 2026, AI agents move from pilots to the enterprise core, forcing firms to prove measurable value under tight governance.

By Rasangi De Silva • 6 min read • Fri, 6th Mar 2026
You have to give to gain: Why I view mentorship as a force multiplier
Leadership

You have to give to gain: Why I view mentorship as a force multiplier

On International Women's Day, a telecom leader argues that mentorship lets women give to gain, multiplying influence across STEM.

By Lisa Marie Maxson • 4 min read • Fri, 6th Mar 2026
Purpose beyond profession: The impact of a career in tech
Digital Transformation

Purpose beyond profession: The impact of a career in tech

As women reshape the tech landscape, careers in engineering and AI are offering purpose, impact and fulfilment far beyond the job title.

By Aileen Ryan • 4 min read • Thu, 5th Mar 2026
Resilience through diversity: How women are strengthening telecommunications
Network Infrastructure

Resilience through diversity: How women are strengthening telecommunications

Women leaders are reshaping telecoms' physical foundations, proving diversity in design and decision-making is vital to network resilience.

By Debra Freitas • 5 min read • Thu, 5th Mar 2026
Closing the gender digital divide: Why women's voices must shape connectivity policy
Unified Communications

Closing the gender digital divide: Why women's voices must shape connectivity policy

As Asia Pacific races ahead on 5G, experts warn women risk being left offline unless their voices shape digital policy from the start.

By Jeanette Whyte • 3 min read • Thu, 5th Mar 2026
AI-era contact centres become strategic CX data hubs
Customer Relationship Management

AI-era contact centres become strategic CX data hubs

In 2026, AI turns the contact centre from a cost to a real-time intelligence engine, transforming CX into core competitive advantage.

By Martyn Riddle • 5 min read • Thu, 5th Mar 2026
Beyond infrastructure: Reimagining networks to drive real business impact
Network Infrastructure

Beyond infrastructure: Reimagining networks to drive real business impact

Asia Pacific firms must redesign networks as strategic assets, aligning cloud and AI demands with agility, resilience and measurable growth.

By Cindy Lee • 5 min read • Thu, 5th Mar 2026
Women behind quantum: Resilient systems start from within
Encryption

Women behind quantum: Resilient systems start from within

In quantum security, a young engineer shows how women's resilience and collaboration are vital to building safer post-quantum systems.

By Heidi Tan • 4 min read • Tue, 3rd Mar 2026
Women are leading the shift toward a more human centreed tech industry
Opinion

Women are leading the shift toward a more human centreed tech industry

Women in AI are driving a shift from quota-filling to human-centred tech, tackling bias and reshaping leadership across the industry.

By Melissa Johnston • 3 min read • Tue, 3rd Mar 2026
How phone validation turns dead leads into real sales
Customer Relationship Management

How phone validation turns dead leads into real sales

Sales teams waste time on dead numbers; verified phone data turns outreach into real conversations, better leads and higher conversions.

By Edmund Ng • 5 min read • Tue, 24th Feb 2026
Melissa boosts global phone data with real time checks
Unified Communications

Melissa boosts global phone data with real time checks

Melissa's global phone verification delivers real-time accuracy, fraud protection and compliance, turning unreliable phone data into growth.

By Bobby Joseph • 4 min read • Thu, 5th Feb 2026
Singapore - The AI Powerhouse & Leading Digital Gateway to Asia
Software-as-a-Service

Singapore - The AI Powerhouse & Leading Digital Gateway to Asia

Singapore cements its status as Asia's AI and digital gateway, boosted by low-carbon data centres and world-class, neutral connectivity.

By Warren Aw • 4 min read • Thu, 22nd Jan 2026