Latest news - Page 2
Zendesk unveils AI Dynamic Pricing Plan for flexibility
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martech
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Zendesk unveils its AI Dynamic Pricing Plan, enabling businesses to flexibly invest in AI and automation to meet evolving service needs.
Intellian unveils new satellite panels for OneWeb network
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spacetech
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wireless networks
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collaboration
Intellian Technologies unveils its Compact Flat Panel Series for Eutelsat's OneWeb network, enhancing global satellite connectivity for diverse users.
Mitel & Talkative enhance AI capabilities in call centres
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cx
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martech
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omnichannel
Mitel has partnered with Talkative to enhance its contact centre solutions through AI, aiming to improve customer interactions and operational efficiency.
HMC Capital acquires iseek platform for AUD $400 million
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dc
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asx
HMC Capital has acquired data centre platform iseek for AUD $400 million, enhancing its strategy to launch a Global Digital Infrastructure Platform.
Cisco launches new smart Wi-Fi 7 access points for businesses
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network infrastructure
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digital transformation
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cx
Cisco has launched its new Wi-Fi 7 access points, promising to enhance connectivity and security for workplaces facing increasing network demands.
Top telecom trends for 2025: Wi-Fi 7 & 6G lead the way
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uc
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digital transformation
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quantum computing
Juniper Research has identified ten key telecommunications trends for 2025, signalling a transformative year for the industry with innovations like Wi-Fi 7 and 6G.
Snom appoints Fabio Albanini as VP of Global Sales
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uc
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digital transformation
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partner programmes
Snom has named Fabio Albanini as its new Vice President of Global Sales, aiming to enhance its market presence and partner network worldwide.
NVIDIA & SoftBank to develop Japan's leading AI supercomputer
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robots
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uc
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digital transformation
NVIDIA and SoftBank are collaborating to create Japan's most powerful AI supercomputer, aimed at bolstering the country's AI initiatives and tech leadership.
Servers.com expands Data Centre footprint globally
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gaming
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fintech
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iaas
Servers.com has launched a new data centre in Miami and expanded operations at five global sites to meet rising customer demand.
RingCentral partners with Verint to enhance RingCX platform
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productivity
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ringcentral
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verint
RingCentral has partnered with Verint to integrate advanced workforce management and customer experience solutions, enhancing the RingCX platform for its users.
TCCA celebrates 30 years of mission-critical innovations
This month
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cybersecurity
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utilities
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interoperability
TCCA marks 30 years of advancing mission-critical communication technologies, reflecting on achievements and commitment to global cooperation in standards.
New framework enhances IoT device onboarding with Wi-Fi
This month
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uc
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smart cities
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iot
The Wireless Broadband Alliance introduces its new 'OpenRoaming for IoT - FIDO Device Onboarding Framework', simplifying secure onboarding for IoT devices.
Apple's support boosts RCS adoption among global brands
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cx
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martech
A recent study by Sinch reveals over 70% of brands view Rich Communication Services as a key channel for customer communication in five years.
AvePoint establishes AI Lab in Singapore for global R&D
This month
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saas
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edutech
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fintech
AvePoint has unveiled an AI Lab in Singapore, partnering with the EDB to spearhead AI research and develop solutions for global industry challenges.
QuintessenceLabs deploys key appliance in Equinix centres
This month
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data protection
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encryption
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hyperscale
QuintessenceLabs has installed its Trusted Security Foundation appliance in Equinix's Canberra data centre, boosting defences against quantum computing threats.
Software Radio Systems unveils integration of 5G O-RUs
This month
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uc
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5g & beyond
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wireless networks
Software Radio Systems has successfully integrated nine Open RAN Radio Units with its srsRAN Enterprise 5G software, enhancing 5G network deployment flexibility.
LoRaWAN report highlights smart city technology benefits
This month
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smart cities
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digital transformation
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digital entertainment
A new report by Beecham Research reveals how LoRaWAN is revolutionising smart city technology, addressing urban issues like pollution and congestion.
Console Connect unveils open-source LSO API adaptor on GitHub
This month
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network infrastructure
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devops
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sdn
Console Connect has launched an open-source LSO API Adaptor to promote faster adoption of standards-based APIs for developers worldwide.
Salesforce unveils Agentforce to revolutionise AI agents
This month
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cx
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martech
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cdp
Salesforce has unveiled Agentforce, a groundbreaking AI platform enabling businesses to deploy autonomous agents for enhanced efficiency and customer satisfaction.
Thai Airways boosts network with Juniper's AI platform
This month
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network infrastructure
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digital transformation
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cx
Thai Airways has upgraded its network infrastructure with Juniper's AI-Native Networking Platform, enhancing operations and customer experience across its services.