StarHub has announced a partnership with Workato, which will utilise Workato's platform to create better integration-led automation experiences for customers.
Under the terms of the partnership, StarHub and Workatos shared customers will be able to access streamlined onboarding processes, better build and manage automation workflows, and reduce the time needed to carry out mission-critical business process integrations.
"Our partnership with Workato brings together deep industry knowledge and automation expertise across cloud and on-prem apps. Unified and secured network connectivity are essential in the integration of digital technology to outcome process, operational and collaboration transformation," says Chris Chan, Head of StarHub Enterprise Digital Services.
"What remains key is the ability to rethink traditional operating models, evaluate options for streamlined communications and cross-functional engagements to become more agile and resilient as an overall business towards an evolving environment and when growth opportunities present themselves.
"Workato is a hyper-automation platform that is open, enterprise-grade and easy to use. Together with StarHub, we can empower both businesses and IT users to quickly automate processes that are secured, robust, reliable and high performance. This is the most effective and recommended recipe for success."
According to Workatos Automation Index 2022, the global use of automation has doubled year on year since 2020. The report found 66% of organisations now have five or more departments deploying automation. It also found HR automation processes, such as onboarding, continue to see high growth in organisations globally.
Gartner also projects a 23% increase in the global market for low-code/no-code technologies, propelled by the needs of business-driven automation.
"Low-code automation platforms are in high demand by organisations looking to transform business processes and win outcomes," says Allan Teng, Founder and Managing Director of Workato, Asia Pacific and Japan.
"In the backdrop of an economic downturn and the breakneck speed at which the business landscape evolves, organisations are looking to simplify day-to-day operations to speed up innovation and adapt to new environments."
Teng says he is pleased the new partnership will allow better automation experiences and therefore create better work environments.
"We are excited to grow our partnership with StarHub to deliver a more simplified automation experience for customers."
To date, StarHub and Workato have jointly onboarded a new customer, CloudCover, a subsidiary under leading public cloud solutions provider ST Telemedia Cloud.
With Workato's integration-led automation, CloudCover is streamlining its day-to-day operations and transforming key business processes to increase productivity and efficiencies across the organisation.
The company says the automation and integration capabilities of the Workato Platform will also ease the data migration efforts once CloudCover's merger with ST Telemedia Cloud is finalised.
In addition to the new suite of enterprise automation software solutions, StarHub and Workato will also collaborate on a hyper-automated mobile device management platform that will automate and streamline onboarding processes.