TelcoNews Asia - Telecommunications news for ICT decision-makers

AI Adoption stories - Page 40

Andy nicholas  1

From reactive to proactive: How Agentic AI is redefining the frontline workforce

Wed, 20th Aug 2025
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data analytics
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it automation
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supply chain
Agentic AI is transforming frontline workforces by autonomously managing tasks in retail, healthcare, and hospitality, enhancing efficiency and resilience.
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Agentic AI is Australia's unrealised productivity lever

Wed, 20th Aug 2025
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genai
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ai
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software development
Australia's productivity lags despite longer work hours; adopting agentic AI could boost the economy by over AUD $116 billion in the next decade.
Australian family using digital devices online shopping virtual assistants icons

Nearly half of Australians use AI assistants for online shopping

Wed, 20th Aug 2025
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martech
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personalisation
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cdp
Nearly half of Australians use AI assistants for online shopping, with 78% expecting such tools to become mainstream within a year, says PayPal research.
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DXC, Boomi team up for AI automation & IT modernisation

Wed, 20th Aug 2025
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digital transformation
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financial systems
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supply chain
DXC Technology and Boomi partner to accelerate AI-driven automation and modernise IT systems, enhancing efficiency and integration across enterprise operations.
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AI-driven referrals transform shopping, travel & banking online

Tue, 19th Aug 2025
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martech
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commerce systems
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genai
AI-driven referrals to US retail, travel, and banking sites have surged over tenfold since July 2024, reshaping online shopping and boosting engagement.
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Nick Kempt appointed to lead customer success across APJ at Riverbed

Tue, 19th Aug 2025
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digital transformation
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cx
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martech
Nick Kempt has been appointed Director of Customer Success and Professional Services for Riverbed in the Asia Pacific and Japan region, leading AI-driven customer strategies.
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TrustedTech rebrands to boost Microsoft cloud & AI services

Tue, 19th Aug 2025
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dr
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digital transformation
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ai
TrustedTech rebrands to focus on Microsoft cloud and AI services, driving an eleven-fold revenue increase and expanding enterprise support across UK and US markets.
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Only 30% of firms ready for AI scale despite rising investments

Mon, 18th Aug 2025
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digital transformation
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cx
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martech
Only 30% of firms are ready to scale AI despite 71% piloting technologies and 89% planning to boost AI investments in 2025, a global study reveals.
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SuperOps & AWS unveil AI marketplace with $100,000 contest

Fri, 15th Aug 2025
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hyperscale
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ai
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software development
SuperOps and AWS launch an AI marketplace for IT teams, offering ready-made agents and a $100,000 contest to boost AI adoption in managed service providers.
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Report finds consumers favour human touch over AI in service

Thu, 14th Aug 2025
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data analytics
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cx
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martech
A Verizon report reveals consumers prefer human-led service over AI, with 88% satisfied by humans versus 60% by AI-driven customer interactions.
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NTT DATA, Google Cloud partner to speed up agentic AI uptake

Wed, 13th Aug 2025
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digital transformation
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cx
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martech
NTT DATA and Google Cloud partner globally to fast-track agentic AI adoption, co-developing cloud-native solutions for sectors like banking and healthcare.
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AI uptake accelerates in APAC as ANZ firms face skills shortage

Tue, 12th Aug 2025
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private cloud
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network infrastructure
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data analytics
AI adoption in Australia and New Zealand surges, with 21% noting gains despite a skills shortage delaying digital transformation and product development.
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Macquarie & Dell to bring sovereign AI infrastructure to Australia

Mon, 11th Aug 2025
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network infrastructure
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digital transformation
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hyperscale
Macquarie Data Centres partners with Dell to launch a sovereign, NVIDIA-powered AI Factory in Australia's new IC3 Super West data centre by 2026.
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New Zealand consumers show rising interest in agentic AI tools

Mon, 11th Aug 2025
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digital transformation
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cx
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martech
New research reveals 61% of New Zealanders are using or interested in agentic AI tools that act autonomously to simplify daily tasks and personalise experiences.
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Cloudera upgrades AI services for secure on-premises deployment

Fri, 8th Aug 2025
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data protection
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hybrid cloud
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hyperscale
Cloudera upgrades its AI services to enable secure, GPU-accelerated generative AI apps within enterprise data centres, enhancing control and reducing costs.
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Teleport launches Secure MCP to protect AI enterprise workflows

Thu, 7th Aug 2025
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partner programmes
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physical security
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zero trust security
Teleport unveils Secure MCP to shield AI workflows, enforcing access controls that secure enterprise data as AI adoption hits 44% globally.
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Retailers face data hurdles as just 11% ready for full-scale AI

Thu, 7th Aug 2025
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data analytics
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cx
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martech
Just 11% of retailers are ready to fully scale AI tools, with data challenges limiting wider adoption despite 45% using AI weekly, says Amperity report.
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Cloudera celebrates AI innovation & partnerships at EVOLVE25

Thu, 7th Aug 2025
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data analytics
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hyperscale
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data privacy
Cloudera's EVOLVE25 in Singapore celebrates AI innovation, recognising 24 finalists in its Data Impact Awards and fostering industry collaboration on AI challenges.
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8x8 reports surge in AI-powered CX adoption & unveils new tools

Thu, 7th Aug 2025
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uc
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devops
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digital transformation
8x8 reports a 150% rise in AI-powered customer interactions and unveils new tools enhancing CX with AI-driven insights and secure payment options.
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CrowdStrike launches new AI security & readiness services for SOCs

Thu, 7th Aug 2025
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cloud security
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phishing
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email security
CrowdStrike unveils two AI-focused services to enhance security and operational readiness of AI systems within security operations centres (SOCs).