AI Adoption stories - Page 44

Avoid three common pitfalls when using AI for customer experience: integrate with your systems, avoid costly overhauls, and balance speed with strategy for best results.

Lenovo expands Hybrid AI Advantage with new services and partnerships, aiming to boost enterprise AI adoption and improve infrastructure efficiency.

Agentic AI is revolutionising industries by enhancing human oversight and boosting productivity in sectors like cybersecurity, software development, and finance.

Recent mergers in MarTech signal the end of standalone CDPs, as companies focus on unified customer data platforms for seamless experiences.

Most firms overestimate their AI governance despite rising privacy risks and growing AI-related incidents, with only 17% deploying strong technical controls globally.

IDC's Chris Marshall urges firms to prioritise practical tech solutions delivering cost savings and scalability over flashy innovation at Sydney summit.

Fastly has appointed Nicola Gerber as Vice President for Asia Pacific and Japan to spearhead growth and boost adoption of its edge cloud platform in the region.

A global survey reveals that businesses are rapidly adopting AI but struggle with training and infrastructure, hindering growth despite high optimism and planned investments.

A Cycode study reveals cautious yet growing adoption of agentic AI in application security, with 60% early adopters reporting improved productivity and risk mitigation.

NTT DATA report reveals C-suite divisions hinder generative AI adoption, as security worries and unclear policies alarm many CISOs globally.

The Cloud Security Alliance has launched the AI Trustworthy Pledge to promote responsible, transparent, and ethical AI development and usage globally.

CEOs are eager to boost GenAI investments, while CISOs raise security concerns, revealing a significant divide in C-Suite views on AI adoption in business.

NiCE teams up with Snowflake to enable secure, AI-driven sharing and automation of customer data, enhancing efficiency and personalisation across enterprises.

By 2027, AI agents will automate or augment half of all business decisions, driving faster, smarter outcomes but requiring strong governance, says Gartner.

AI in law is evolving to amplify human judgment, using curated data and reasoning to enhance legal advice, not just recall case law.

Vertiv appointed Mike Giresi as global CIO from 30 June 2025 to drive AI adoption, cybersecurity, and digital productivity across its worldwide operations.

Asia Pacific leads global AI investment with an average spend of USD $11.3m, as companies worldwide increase AI budgets by 250%, widening the adoption gap.

Cloudera warns telecom firms to invest in AI-driven networks or risk falling behind as data challenges stall sector progress and growth slows.

Opus 2 leads AI adoption in litigation management, with nearly half of major law firms choosing its platform, five times more than any rival solution.

Freshworks launches Freddy AI Agent Studio, enabling businesses to deploy autonomous AI agents for faster, no-code customer and IT support solutions.