Automation stories - Page 12
GrayCyan unveils AI readiness scorecard for industry
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crm
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manufacturing
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digital transformation
GrayCyan launches an AI readiness and ROI scorecard to test if industrial workflows and systems can truly support responsible automation.
AI-era contact centres become strategic CX data hubs
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crm
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uc
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data protection
In 2026, AI turns the contact centre from a cost to a real-time intelligence engine, transforming CX into core competitive advantage.
Women in tech push for measurable change in AI and leadership
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digital transformation
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ai
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leadership
Women in tech say AI will entrench bias without diverse leadership, urging IWD to drive measurable change and equitable innovation.
Glass Half Full: AI is the beginning for job searchers
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hcm
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ai
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ai ethics & governance
AI can turn scattered skills into new careers, offering job seekers second chances while demanding fair access, training and inclusion.
Mid-market firms stall at pilot stage for agentic AI
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devops
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digital transformation
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hyperscale
Most mid-market firms are stuck in pilot agentic AI trials as governance lags, even while 43% leapfrog directly into agent-based systems.
Degreed unveils AI tools to close human readiness gap
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data analytics
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digital transformation
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rpa
Degreed launches AI-driven learning tools and programmes to tackle the “human readiness gap” holding back companies' AI investments.
TCS, Zscaler expand partnership with AI workspace suite
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firewalls
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digital transformation
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network security
TCS and Zscaler launch an AI-powered zero trust workspace platform blending security, observability and experience analytics for enterprises.
Automate the tasks, elevate leaders: The case for human-centered AI
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uc
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data protection
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hcm
Law firms are turning to AI to cut drudge work, raising urgent questions about how to protect mentorship, ethics and future leaders.
Celonis users save USD $10 billion with AI operations
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manufacturing
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data analytics
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digital transformation
Celonis says its process intelligence platform has helped customers save USD $10 billion by underpinning AI-driven operations and automation.
ECI Software Solutions hires Jack Wood to drive AI push
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saas
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crm
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devops
ECI names Jack Wood chief technology officer to spearhead platform modernisation and embed secure, workflow-native AI across its products.
Beyond the dashboard: Why context and clarity are the future of customer experience
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digital transformation
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cx
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martech
Customer experience is evolving from ticket-taking to strategic, context-rich advisory, where clear narratives turn raw data into real business value.
Adtech's next competitive advantage isn't AI - It's people
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martech
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hcm
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partner programmes
Adtech's next edge won't come from smarter AI, but from cultures that empower diverse people, especially women, to lead and innovate.
Broadcom previews AI-native VMware Telco Cloud 9 for MNOs
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virtualisation
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uc
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data protection
Broadcom has previewed AI-native VMware Telco Cloud Platform 9, targeting MNOs with cost savings, GPU sharing and sovereign cloud controls.
AI scales in APAC finance as tokenisation gains pace
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digital transformation
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biometrics
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fintech
APAC finance firms race to scale AI from pilots to production as tokenisation and blockchain investments signal deeper market overhaul ahead.
Broadcom unveils VMware Telco Cloud to cut costs, power
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virtualisation
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uc
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private cloud
Broadcom launches VMware Telco Cloud Platform 9, promising operators up to 40% TCO savings and 30% lower power use in data centres.
ECI buys Drypowder to boost ERP payments & AR tools
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saas
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manufacturing
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data analytics
ECI acquires Drypowder to embed AI-driven AR and digital payments into its ERP platforms for construction and building materials users.
Avalara buys Versori to boost AI-driven integrations
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saas
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devops
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digital transformation
Avalara snaps up Versori to speed AI-driven connector development and scale real-time tax compliance integrations across thousands of systems.
International Women's Day 2026: Tech leaders urge the shattering of systemic barriers
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digital transformation
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ai
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leadership
On International Women's Day 2026, female tech leaders warn AI risks deepening bias unless women shape, lead and design the future.
NCS, A2Z partner to advance autonomous mobility in Singapore
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robots
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smart cities
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cartech
NCS and Autonomous A2Z will co-develop autonomous mobility systems in Singapore, targeting safe, compliant and scalable AV deployments.
Google rolls out Nano Banana 2 as default AI image tool
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data analytics
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martech
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api
Google is rolling out Nano Banana 2 across Gemini, Search, Ads and Cloud, making its faster image model the default in key AI products.