TelcoNews Asia - Telecommunications news for ICT decision-makers

Chatbots stories - Page 31

Story image
AI causing consumer concern about data privacy: 61% say govt should take action
Fri, 8th Dec 2017
#
uc
#
data protection
#
martech
Artificial intelligence is causing concern among consumers worldwide because it could potentially infringe on their privacy.
Story image
Five core principles for developing AI for business
Mon, 4th Dec 2017
#
uc
#
martech
#
ai
Kriti Sharma, Sage VP of bots and AI talks about the fundamentals of AI today and where it's headed in the future.
Story image
Interview: zipMoney on disrupting the consumer credit market & that $40m Westpac investment
Thu, 30th Nov 2017
#
uc
#
martech
#
commerce systems
They knew that Australian consumers were unhappy with credit cards and other debt facilities - especially millennials.
Story image
Dell Technologies: 2018 will be the year of the mega cloud
Wed, 29th Nov 2017
#
robots
#
uc
#
network infrastructure
Dell Technologies predicts a strong focus on human-machine partnership as one of the key trends in the technology market for 2018.
Story image
Interview: Humans vs. Machines - the importance of knowing who is better at what
Tue, 28th Nov 2017
#
uc
#
hybrid cloud
#
data analytics
Qlik's Josh Good discusses blending human intuition with AI for better data analytics in an exclusive interview.
Story image
Hybrid intelligence: How to scale customer communications with bots
Wed, 22nd Nov 2017
#
uc
#
martech
#
iot
By 2020, 85% of customer interactions with businesses will be managed through automated intelligence, according to Gartner.
Story image
IoT, AI and mobile gaming in the spotlight at startup festival
Thu, 16th Nov 2017
#
gaming
#
uc
#
martech
Over the next three days, more than 300 startups will congregate in Taiwan’s capital for three days full of innovation, networking, and fun.
Story image
Netmagic embraces automation at their data centers
Wed, 15th Nov 2017
#
uc
#
hyperscale
#
martech
Netmagic has launched Ramco Systems’ HCM Suite to automate HR processes at its data centres, enhancing efficiency and employee experience.
Story image
Exclusive: Amazon bringing massive CX opportunities for local channel
Mon, 13th Nov 2017
#
crm
#
uc
#
data analytics
Amazon is coming – and it’s bringing with it a ‘massive’ opportunity for the local IT reseller community, Frost & Sullivan says.
Story image
‘Human-like’ chatbots may change the way we shop
Mon, 13th Nov 2017
#
uc
#
cx
#
martech
Human-like chatbots, still in need of refinement, could soon transform shopping with smarter, emotionally aware interactions, says GlobalData.
Story image
Chatbots and AI are the future of your job
Mon, 6th Nov 2017
#
uc
#
martech
#
ai
AI and chatbots to revolutionise the workplace, with Hays predicting a surge in digital assistance across jobs.
Story image
How telcos can win the CX race
Wed, 1st Nov 2017
#
crm
#
uc
#
cx
Maintaining a high standard of CX is now the key differentiating factor between industry leaders and laggards.
Story image
Lifebroker and Jade Software launch Facebook chatbot for life insurance quote comparisons
Fri, 20th Oct 2017
#
crm
#
uc
#
cx
Lifebroker and Jade Software launch Alfred, Australia's first life insurance comparison chatbot on Facebook Messenger, offering 24/7 real-time quote services.
Story image
Robo-advisors, chatbots & NZ's artificially intelligent future
Tue, 17th Oct 2017
#
uc
#
martech
#
it automation
Artificial Intelligence Forum of New Zealand encourages Kiwis to embrace AI benefits and warns of potential impacts on economy and society.
Story image
Survey shows companies with best tech also have best customer experience
Thu, 12th Oct 2017
#
crm
#
uc
#
data analytics
A new survey has revealed a clear connection between customer experience and technology adoption - but human capital is still very important.
Story image
How Kiwis use artificial intelligence in everyday life
Wed, 11th Oct 2017
#
robots
#
uc
#
martech
From Netflix recs to chatbots, Kiwis are seamlessly integrating AI into their daily routines, redefining user interactions.
Story image
Kiwis get ready to Wi-Fly: Air New Zealand trials in-flight Wi-Fi
Mon, 9th Oct 2017
#
uc
#
martech
#
wireless networks
Air New Zealand begins the trial of its in-flight Wi-Fi service on one of its long-haul Boeing 777-300 aircraft.
Story image
How to restore customer loyalty after a data breach
Fri, 6th Oct 2017
#
crm
#
uc
#
cx
Businesses must elevate their customer experience to regain trust after data breaches, with transparency and automation key to loyalty.
Story image
Ever wanted to know how Xero does incident management?
Wed, 4th Oct 2017
#
uc
#
devops
#
fintech
DevOpsDays Auckland commenced yesterday, featuring a packed schedule of talks on incident management and the use of chatbots.
Story image
Learn to speak 30 different languages with virtual reality
Mon, 25th Sep 2017
#
edutech
#
gaming
#
uc
ATi Studios launches MondlyVR, a language app that combines VR, voice chatbot and speech recognition to teach users languages in minutes.