Chatbots stories - Page 7
iboss launches ChatGPT Risk Module for enhanced AI interaction security
Wed, 7th Feb 2024
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casb
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dlp
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risk & compliance
Cybersecurity leader iboss launches the state-of-the-art ChatGPT Risk Module, an addition to its Zero Trust SSE solution, ensuring robust data security when utilising AI technologies.
The ABCs of top 2024 trends For digital experience success
Tue, 30th Jan 2024
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data analytics
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martech
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omnichannel
Integrating these trends into your digital CX this year is a strategic imperative to future-proof your brand and ensure success in the months ahead.
Kaspersky exposes AI exploitation trend on the dark web
Tue, 30th Jan 2024
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malware
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ai
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cybersecurity
Kaspersky study reveals an alarming increase in criminals discussing the use of AI tools for cyber exploitation on the dark web.
Data Privacy Day: Cloudera says to prioritise data security
Fri, 26th Jan 2024
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ai security
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genai
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data privacy
Data Privacy Day focus: As mistrust in data handling soars amongst Australians, Cloudera VP rallies businesses to heighten data security amid GenAI adoption.
Google, Danfoss partner for AI & energy-efficient data centres
Thu, 25th Jan 2024
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public cloud
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cx
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martech
Google and Danfoss join forces to enhance energy efficiency in data centres through AI and sustainable cooling systems.
AI revolutionises CXin Australian firms, reveals Zendesk
Tue, 23rd Jan 2024
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uc
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cx
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martech
Zendesk's 2024 report reveals a rise in the use of AI by Australian firms, surpassing the global average, to revolutionise and personalise customer experiences.
Kaspersky warns of elevated child cybersecurity risks in 2024
Tue, 23rd Jan 2024
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smartphones
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edutech
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email security
Cybersecurity experts at Kaspersky reveal increasing threats to minors in 2024, including AI-generated inappropriate content, cyberattacks on young gamers and malicious app downloads.
Egress report highlights rising concern over phishing threats
Mon, 22nd Jan 2024
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phishing
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email security
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ai agents
Egress' Email Security Risk Report reveals that 94% of organisations have fallen victim to phishing attempts, demonstrating an alarming escalation in cyber threats.
Generative AI & other disruptive tech: Quanton's solution for NZ businesses
Mon, 22nd Jan 2024
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devops
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apm
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genai
Quanton founder, Garry Green, identifies disruptive tech such as generative AI and automated machine learning as the key to New Zealand's economic challenges.
Australia's digital equity in government websites improves significantly
Fri, 19th Jan 2024
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cx
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martech
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ai agents
Digital equity and site performance in Australian government websites showed significant improvements over the last year, bagging the second spot in global rankings, reports Adobe.
EU chief urges Europe to boost AI initiatives at Davos
Thu, 18th Jan 2024
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uc
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cx
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martech
EU Chief Ursula von der Leyen urges Europe to increase AI adoption for competitiveness at the World Economic Forum.
AI-driven customer experience heralds future trends
Thu, 18th Jan 2024
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uc
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data protection
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cx
The integration of AI in Customer Experience could herald a major industry shift, bringing personalisation, cost reduction and large-scale operation.
OpenAI gears up to safeguard 2024 elections from tech abuse
Wed, 17th Jan 2024
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api
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ai
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ai agents
OpenAI is taking proactive measures to protect the integrity of the 2024 worldwide elections, tackling potential technological abuses and ensuring transparency and accuracy in AI-related content.
Calabrio acquires Wysdom to enhance AI & machine learning capabilities
Wed, 10th Jan 2024
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ai
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ai agents
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productivity
Calabrio acquires AI and virtual agent performance solutions firm, Wysdom, aimed at optimising their customer service with enhanced AI and machine learning.
How eCommerce and fintech firms are leveraging the power of AI-enabled data centres
Fri, 5th Jan 2024
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uc
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data analytics
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fintech
Ecommerce and fintech firms tap into the potential of AI-enabled data centres, harnessing GPU-powered servers to enhance data processing, bolster fraud detection, and streamline payment systems.
AI chatbots posing risks of terrorism incitement – expert
Tue, 2nd Jan 2024
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ai
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ai agents
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islamic state
AI chatbots could potentially radicalise new waves of violent extremists, underscoring the need for revised terrorism laws.
Thai software vendor revenue grows 14.1% with AI as key driver
Thu, 28th Dec 2023
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uc
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private cloud
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digital transformation
Thailand's software vendor revenue growth at 14.1% YoY, driven by booming AI, application platforms and cloud services adoption.
Geeker pioneers on-demand peer-to-peer tech support
Thu, 28th Dec 2023
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uc
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ai agents
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contact centre
Geeker launches real-time tech support platform, enabling swift peer-to-peer tech troubleshooting on-demand at the push of a button.
Trust Bank conducts first internal hackathon, fostering innovation
Wed, 27th Dec 2023
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uc
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llms
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ai
Trust Bank conducts its first internal hackathon, fostering innovation to improve customer experiences.
Egress experts predict wave of AI weaponisation in cyber threats for 2024
Wed, 27th Dec 2023
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uc
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cx
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phishing
Egress forecasts AI-powered cyber threats to soar in 2024, with cybercriminals exploiting artificial intelligence.