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Cloud Communications stories

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IT infrastructure
Symbio, Cisco partner to launch Webex Calling in Singapore
July 2022
Symbio has partnered with Cisco to launch a unified communications offering for Cisco's Cloud Connect for Webex Calling.
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Cloud Communications
RingCentral and Mitel enter strategic partnership to enrich cloud comms
January 2022
RingCentral and Mitel have announced a strategic partnership to provide Mitel’s global customer base with a streamlined migration path to RingCentral’s Message Video Phone (MVP) cloud communications platform.
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10 Minute IT Jams
Video: 10 Minute IT Jams - An interactive demo of Twilio's Messaging API
August 2021
Twilio developer evangelist Phil Nash showcases an interactive demo on the solution, and discusses customer success stories with this and other Twilio APIs.
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10 Minute IT Jams
Video: 10 Minute IT Jams - Who is Twilio?
August 2021
In today's interview we have Twilio vice president for APJ Lee Hawksley, who discusses the company's products and solutions.
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Cloud
Zoom moves into contact centre market, acquiring Five9 in $14.7 billion stock transaction
July 2021
Zoom has announced a definitive agreement to acquire the cloud contact centre Five9 in an all-stock transaction valued at approximately $14.7 billion. 
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Communications
8x8 unveils Experience Communications as a Service to help organisations meet new work requirements
May 2021
"XCaaS eliminates communications silos, brings the employee experience and customer experience back together, and helps drive the cloud communications industry forward significantly."
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Channel partners
Dialpad expands Australian channel leadership team
May 2021
The new team leads will support Dialpad’s national channel program and assist with partner enablement and growth.
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Microsoft
8x8 adds new business messaging features to Microsoft Teams
May 2021
8x8 has announced its new 8x8 Voice for Microsoft Teams app has now added SMS, MMS, and fax capabilities to extend the teams experience for users.
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Microsoft Teams
LoopUp appoints Leigh Henderson as director of consulting for Australia
January 2021
As part of his new role, Henderson will oversee the execution of Microsoft Teams cloud telephony deployments, from initial planning to project delivery.
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Partner Programmes
RingCentral launches new partner programme
June 2020
Enables qualifying partners to manage the sales process end-to-end for opportunities for organisations of up to 400 employees.
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UC
Arkadin relaunches as NTT’s cloud communications division
March 2020
The division will continue to work with organisations to provide collaboration solutions, which in the recent climate is more important than ever.
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UC
MNF Enterprise and AARNet announce cloud calling partnership
February 2020
Together, the two companies will provide voice communications solutions to the country’s education and research sector.
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UC
8x8 names three new global execs
January 2020
New chief marketing officer, chief customer officer, and head of commercial sales to continue expansion.e
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Hybrid Cloud
Quantum expands offerings with new line of distributed cloud services
June 2019
“We’re seeing more customers who want the simplicity of cloud computing, but the performance and economics of on-premise storage."
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UC
Zoom Phone beta announced for local customers
May 2019
Zoom is bringing its full Phone solution to Australia in July, but has launched a beta for us to try now.
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UC
Exclusive: How the channel can take advantage of cloud communications
April 2019
"As the partner community increasingly moves towards an 'as a service' revenue model, cloud is the logical arena for VARS, MSPs and consultants."
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Collaboration
Cloud communications turns US$45b collaboration market on its head
January 2019
It comes as little surprise that cloud is continuing on its disruptive path – this time in the collaboration market.
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UC
Four reasons it’s time to switch to cloud communications
December 2018
Ben Swanson explains why organisations bogged down by legacy PBX systems should move to unified cloud communications sooner, rather than later.
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UC
Why UCaaS is the channel’s ‘opportunity of the century’
November 2018
The popularity of UCaaS has grown very fast, with larger organisations across major industries like financial services and healthcare embracing it.
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Cloud
At-work collaboration apps most vulnerable to cyber attacks
July 2018
According to a survey of 500 decision makers across several industries, 80% believe that cloud collaboration tools are vulnerable to cyber attacks.
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UC
Exclusive Interview: 8x8 - more than just UC
July 2018
8x8 shows no sign of slowing with its cloud-based communications platform. Brendan Maree explains how it got to where it is today.
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UC
Twilio boosts local presence with first Aussie office
April 2018
Twilio is ready to boost their local presence, opening a new office and appointing its first Australia country manager.
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CRM
Tearing down international borders with cloud-based communication
February 2018
looks at how to leverage the cloud to build a truly connected global organisation
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Partner Programmes
8x8 looking for new partners in A/NZ due to product demand
February 2018
8x8 are promoting their partnership programme in a bid to expand their channel partner ecosystem across Australia and New Zealand.