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Cloud Communications stories

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Symbio, Cisco partner to launch Webex Calling in Singapore
Wed, 6th Jul 2022
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cloud
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it infrastructure
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cisco
Symbio has partnered with Cisco to launch a unified communications offering for Cisco's Cloud Connect for Webex Calling.
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RingCentral and Mitel enter strategic partnership to enrich cloud comms
Thu, 6th Jan 2022
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contact centre
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mitel
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ringcentral
RingCentral and Mitel have announced a strategic partnership to provide Mitel’s global customer base with a streamlined migration path to RingCentral’s Message Video Phone (MVP) cloud communications platform.
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Video: 10 Minute IT Jams - An interactive demo of Twilio's Messaging API
Fri, 20th Aug 2021
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api
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twilio
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cloud communications
Twilio developer evangelist Phil Nash showcases an interactive demo on the solution, and discusses customer success stories with this and other Twilio APIs.
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Video: 10 Minute IT Jams - Who is Twilio?
Wed, 11th Aug 2021
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api
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twilio
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cloud communications
In today's interview we have Twilio vice president for APJ Lee Hawksley, who discusses the company's products and solutions.
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Zoom moves into contact centre market, acquiring Five9 in $14.7 billion stock transaction
Tue, 20th Jul 2021
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crm
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contact centre
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martech
Zoom has announced a definitive agreement to acquire the cloud contact centre Five9 in an all-stock transaction valued at approximately $14.7 billion. 
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8x8 unveils Experience Communications as a Service to help organisations meet new work requirements
Fri, 28th May 2021
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contact centre
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cx
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martech
"XCaaS eliminates communications silos, brings the employee experience and customer experience back together, and helps drive the cloud communications industry forward significantly."
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Dialpad expands Australian channel leadership team
Tue, 25th May 2021
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contact centre
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channel partners
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cloud communications
The new team leads will support Dialpad’s national channel program and assist with partner enablement and growth.
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8x8 adds new business messaging features to Microsoft Teams
Tue, 11th May 2021
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contact centre
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microsoft
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microsoft teams
8x8 has announced its new 8x8 Voice for Microsoft Teams app has now added SMS, MMS, and fax capabilities to extend the teams experience for users.
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LoopUp appoints Leigh Henderson as director of consulting for Australia
Thu, 28th Jan 2021
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uc
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microsoft
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microsoft teams
As part of his new role, Henderson will oversee the execution of Microsoft Teams cloud telephony deployments, from initial planning to project delivery.
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RingCentral launches new partner programme
Thu, 4th Jun 2020
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uc
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contact centre
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partner programmes
Enables qualifying partners to manage the sales process end-to-end for opportunities for organisations of up to 400 employees.
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Arkadin relaunches as NTT’s cloud communications division
Tue, 24th Mar 2020
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microsoft
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uc
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cisco
The division will continue to work with organisations to provide collaboration solutions, which in the recent climate is more important than ever.
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MNF Enterprise and AARNet announce cloud calling partnership
Mon, 24th Feb 2020
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uc
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education
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microsoft teams
Together, the two companies will provide voice communications solutions to the country’s education and research sector.
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8x8 names three new global execs
Mon, 20th Jan 2020
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uc
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contact centre
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8x8
New chief marketing officer, chief customer officer, and head of commercial sales to continue expansion.e
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Quantum expands offerings with new line of distributed cloud services
Fri, 28th Jun 2019
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cloud
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hybrid cloud
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quantum computing
“We’re seeing more customers who want the simplicity of cloud computing, but the performance and economics of on-premise storage."
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Zoom Phone beta announced for local customers
Thu, 16th May 2019
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voip
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contact centre
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uc
Zoom is bringing its full Phone solution to Australia in July, but has launched a beta for us to try now.
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Exclusive: How the channel can take advantage of cloud communications
Mon, 1st Apr 2019
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contact centre
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uc
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ingram micro
"As the partner community increasingly moves towards an 'as a service' revenue model, cloud is the logical arena for VARS, MSPs and consultants."
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Cloud communications turns US$45b collaboration market on its head
Tue, 29th Jan 2019
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microsoft
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uc
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contact centre
It comes as little surprise that cloud is continuing on its disruptive path – this time in the collaboration market.
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Four reasons it’s time to switch to cloud communications
Mon, 31st Dec 2018
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uc
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ringcentral
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cloud communications
Ben Swanson explains why organisations bogged down by legacy PBX systems should move to unified cloud communications sooner, rather than later.
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Why UCaaS is the channel’s ‘opportunity of the century’
Mon, 19th Nov 2018
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uc
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martech
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chatbots
The popularity of UCaaS has grown very fast, with larger organisations across major industries like financial services and healthcare embracing it.
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At-work collaboration apps most vulnerable to cyber attacks
Fri, 27th Jul 2018
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cloud
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security vulnerabilities
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cloud communications
According to a survey of 500 decision makers across several industries, 80% believe that cloud collaboration tools are vulnerable to cyber attacks.
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Exclusive Interview: 8x8 - more than just UC
Thu, 12th Jul 2018
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virtualisation
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uc
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contact centre
8x8 shows no sign of slowing with its cloud-based communications platform. Brendan Maree explains how it got to where it is today.
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Twilio boosts local presence with first Aussie office
Tue, 10th Apr 2018
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uc
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twilio
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cloud communications
Twilio is ready to boost their local presence, opening a new office and appointing its first Australia country manager.
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Tearing down international borders with cloud-based communication
Fri, 9th Feb 2018
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contact centre
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crm
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martech
looks at how to leverage the cloud to build a truly connected global organisation
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8x8 looking for new partners in ANZ due to product demand
Thu, 1st Feb 2018
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contact centre
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partner programmes
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channel partners
8x8 are promoting their partnership programme in a bid to expand their channel partner ecosystem across Australia and New Zealand.
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