Commerce Commission stories
The Commerce Commission has released a paper outlining how it will go about approaching service quality management of telecommunications providers.
Earlier this week, a Commerce Commission report stated that telecommunications had the most complaints of any industry - the TCF isn't convinced.
The light is shining on confusing complexities and consumer complaints about online retail and telco marketing behaviours in the new report.
Buy mobile has been warned for claiming discounts against retail prices it could not show proof for when asked.
The Commerce Commission has names published its priority focus areas for the upcoming year, including implementing new telecommunication regulations.
The regulation would enable a new operator to quickly expand its coverage beyond its own initial physical network.
The Commerce Commission has charged Spark with 11 counts of misleading customers over billing issues between 2014 and 2017, now heading for court.
The ComCom's first paper from new testing partner looks at how testing data can be used to empower purchasing and sales decisions.
The Commerce Commission wants to rally 3000 volunteers to help make New Zealand's broadband better for everyone.
The Commerce Commission has calculated that it would cost $12 million to implement the proposed regulation over a three-year period.
Auckland-based Mobile Shop pleaded guilty to 24 charges, 12 under the Fair Trading Act and 12 under the Credit Contracts and Consumer Finance Act.
Noel Leeming has been fined NZD $200,000 for misleading consumers about their rights under the Consumer Guarantees Act, according to the Commerce Commission.
PB Tech has been fined NZD $77k by the Auckland District Court for selling over 4,000 non-compliant extended warranties, breaching consumer rights laws.
Despite Vodafone and Spark's protests, the Commerce Commission decided there will be no changes to national roaming in order to promote competition.
The Commerce Commission has announced a study into the national mobile market. Spark and TUANZ have both released statements welcoming the study.
Companies in New Zealand are being warned by the Commerce Commission that they must be able to substantiate their marketing and advertising claims.
PB Tech admits to 14 charges of violating extended warranty rules, while also being warned for bait advertising, according to the Commerce Commission.
Apple is the latest tech company, after Noel Leeming and Smiths City, to get attention from the ComCom for unfair treatment of consumers.
Clothing brand WORLD is under investigation by the Commerce Commission regarding the accuracy of its t-shirt labelling.
The Commerce Commission eyes how NZ's electricity distributors plan and invest in emerging tech like solar and EVs to adapt to changing energy demands.