Consumer rights stories
Visa launches subscription manager for recurring payments
Last month
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crypto
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fintech
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cx
Visa rolls out enhanced Subscription Manager for issuers, letting banks offer in-app controls for recurring payments as subscription spending surges.
New BS ISO 21800 aims to simplify online contracts
Last month
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digital transformation
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e-commerce
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social media
New BS ISO 21800 standard aims to cut fine print and make online contracts clearer for consumers across booming UK digital markets.
Advertising standards tightened to protect Kiwi consumers
Tue, 17th Feb 2026
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healthtech
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cloud services
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marketing
New Zealand tightens health advertising code, curbing influencer endorsements, tougher evidence rules and stricter protections for vulnerable people.
Indosat's AI spam shield blocks scams worth USD $500m
Mon, 9th Feb 2026
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firewalls
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data protection
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digital transformation
Indosat's AI spam shield blocked 2bn risky contacts in six months, averting scam losses of about USD $500m for Indonesian users.
Data privacy urged as strategic board issue in AI era
Mon, 2nd Feb 2026
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firewalls
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data protection
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data analytics
Cybersecurity leaders warn boards must treat data privacy as a strategic imperative as AI drives explosive growth in personal data use.
Storyblok & OtterlyAI partner to boost AI search visibility
Tue, 18th Nov 2025
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martech
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apm
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genai
Storyblok partners with OtterlyAI to help brands enhance visibility on AI-driven search engines amid shifting consumer search habits.
The Complex Path to Digital Sovereignty
Mon, 24th Feb 2025
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data protection
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data privacy
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ai
Australia faces a pivotal moment in digital sovereignty, needing to reshape control over data and AI systems to ensure they align with local values and priorities.
Navigating the future of AI: Enhancing trust and transparency in business practices
Fri, 6th Dec 2024
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data protection
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advanced persistent threat protection
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ai
As AI permeates all aspects of life, trust and transparency in its use become critical, necessitating new strategies for effective business practices.
Ping Identity empowers open banking adoption with additions to CDR sandbox
Wed, 2nd Sep 2020
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devops
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data analytics
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martech
Ping Identity launches new sandbox environment for open banking adoption in Australia, in line with Consumer Data Right (CDR) rules.
Why only 13% of shoppers trust retailers with their personal data
Mon, 11th Feb 2019
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data analytics
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digital transformation
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martech
Despite advancements in retail technology, only 13% of shoppers trust retailers with their personal data, Zebra Technologies' study reveals.
Mobile trader fines hit $1.56m with $330k for Mobile Shop
Mon, 30th Apr 2018
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commerce commission
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law
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mobile trader
Auckland-based Mobile Shop pleaded guilty to 24 charges, 12 under the Fair Trading Act and 12 under the Credit Contracts and Consumer Finance Act.
Telstra extends handset warranties, Apple proves tricky
Tue, 12th Oct 2010
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telstra
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consumer rights
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accc
Telstra extends warranties to 24 months for handsets on 24 month contracts, but Apple products like the iPhone 4 are excluded, sparking ACCC concern.