Consumer rights stories
Indosat's AI spam shield blocked 2bn risky contacts in six months, averting scam losses of about USD $500m for Indonesian users.
The review could force brands, influencers and retailers to rethink how ads are labelled, priced and disclosed across digital channels.
North American banks can now let cardholders manage recurring charges in-app, as rising subscription use fuels demand for clearer controls.
New BS ISO 21800 standard aims to cut fine print and make online contracts clearer for consumers across booming UK digital markets.
New Zealand tightens health advertising code, curbing influencer endorsements, tougher evidence rules and stricter protections for vulnerable people.
Tech firms face refund-system upgrades and tighter cancellation rules as the UK delays its new subscription regime until Spring 2027.
Only 9% of complainants were satisfied as Australia’s privacy regulator said poor resolution is eroding public trust in data handlers.
Canadian courts are treating AI mistakes as a human responsibility, after chatbot errors and false citations have already triggered damages and costs awards.
Complaints over data handling are mounting across UK finance and health, with the ICO seeing the sharpest rise in retail and manufacturing too.
Households facing rising power bills can now compare plans through a free, commission-free government site using data from 27,000 homes.
Millions of households can trim some of the blow as out-of-contract broadband and mobile users face the sharpest rises from April.
Gen Z in the UK face the steepest surge in online scam attempts as AI-powered fraud grows more convincing and younger shoppers stay less wary.
Study finds 95.9% of Indian websites track users without consent, putting firms and government bodies at risk of massive DPDP fines.
Compare Club adds HBF, HIF and see-u to its panel, lifting coverage to about 67% of Australia's private health insurance market.
Millions face UK telecoms bill hikes from March, as Uswitch warns households to switch now or pay an extra GBP £126 million a month.
Women hit by UK fraud report deeper anxiety and money woes than men, with younger women facing the harshest ongoing fallout.
FinTech Australia unveils Fintech Data Horizons Summit to spotlight real-world open banking and data sharing across key sectors in 2026.
As facial analytics quietly spread through public spaces, Canadians face urgent questions over privacy, consent and digital surveillance.
UK telecoms charter faces scrutiny as April bill hikes loom, with Ofcom complaints and consumer groups questioning value and service.
The FCA will bring buy now, pay later under tougher UK rules from July 2026, forcing stricter checks and clearer protections for borrowers.