Conversational AI stories
![Story image](../../../../../uploads/story/2024/07/26/preview_techday_b36b7404c5d94333fac3.webp)
OpenAI tests new SearchGPT merging AI & real-time web data
Yesterday
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openai
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users
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commerce
OpenAI is trialling SearchGPT, a new AI that merges real-time web data with its models to offer users timely and sourced answers, enhancing search experiences.
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SleekFlow appoints Gao Lei as new CTO to drive tech strategy
This month
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edutech
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data analytics
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cx
Singapore-based SleekFlow has named Gao Lei, former LinkedIn China CTO, as its new Chief Technology Officer to spearhead tech transformation and innovation.
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Roboyo names Ignasi Peiris as automation engineering manager
This month
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digital transformation
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partner programmes
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rpa
Roboyo appoints Ignasi Peiris as Automation Engineering Manager for Australia, aiming to bolster UiPath capabilities and drive hyperautomation in the region.
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Elastic unveils Playground to streamline RAG app development
This month
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devops
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apm
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software development
Elastic unveils Playground, a low-code interface for developers to create Retrieval-Augmented Generation applications with Elasticsearch, promising quicker, more accurate AI solutions.
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Kore.ai appoints Richard Oldham as Head of Pre-Sales for ANZ
Last month
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it training
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martech
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omnichannel
Kore.ai names Richard Oldham as Head of Pre-Sales for Australia and New Zealand to enhance regional presence and provide robust technical support.
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Genesys reports $1.5 billion in revenue with 40% growth
Last month
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hyperscale
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uc
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public cloud
Genesys reports a stellar Q1 FY2025 with annual recurring revenue surpassing USD$1.5 billion, driven by demand for its AI-powered Genesys Cloud platform.
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Enhancing customer experience with conversational AI
Last month
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cx
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martech
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hcm
Spark integrates advanced conversational AI to enhance customer experiences, focusing on empathetic interactions and leveraging existing technologies for efficiency.
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Newgen Software launches LumYn to transform banking AI
Thu, 30th May 2024
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cx
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martech
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data privacy
Newgen Software launches LumYn, an AI-driven hyper-personalisation platform set to transform customer engagement and profitability in the banking sector globally.
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Kore.ai named leader in Forrester Wave for conversational AI
Tue, 21st May 2024
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martech
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uc
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omnichannel
Kore.ai has been named a Leader in the Forrester Wave for Conversational AI for Customer Service, Q2 2024, excelling in strategy and current offerings.
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Kore.ai & A2B Transformation partner to boost AI for Aussie firms
Mon, 20th May 2024
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cx
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martech
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ai
Kore.ai partners with A2B Transformation to boost AI and automation for Australian businesses, integrating conversational AI to elevate digital operating models.
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SnapLogic crowned Leader in Aragon's tPaaS for third year running
Fri, 3rd May 2024
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digital transformation
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cloud services
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snaplogic
SnapLogic has clinched top spot in Aragon Research's annual Globe for Transformation Platform as a Service (tPaaS) for the third year running, solidifying its position as a leading provider in the emerging technology integration market.
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Australian businesses fast-track Microsoft cloud adoption amid cyber threats
Fri, 26th Apr 2024
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firewalls
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digital transformation
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network security
Australian businesses are hastening their digital transformations, causing a surge in the nation's Microsoft cloud ecosystem due to factors such as cloud costs and cyber risks, states an ISG report.
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Kore.ai appoints Paul Rilstone as VP for Australia & New Zealand
Wed, 24th Apr 2024
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cx
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martech
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ai
Kore.ai appoints industry veteran Paul Rilstone as Vice President for Australia and New Zealand, aiming to boost its presence and accelerate growth in the region.
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Unleash the potential of AI and elevate customer-centric marketing
Tue, 23rd Apr 2024
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public cloud
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hyperscale
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cx
Transformative Gen AI could revolutionise customer-centric marketing, allowing more personalisation and efficiency, states Rio Longacre, Managing Director at Slalom.
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Kore.ai unveils enhanced AI platform to optimise business interactions
Mon, 22nd Apr 2024
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cx
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martech
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ai
Kore.ai revolutionises AI technology with Experience Optimisation Platform Version 11.0, intensifying automation capabilities to support faster, value-driven business interactions.
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NICE unveils Enlighten XM for hyper-personalised customer experiences
Tue, 26th Mar 2024
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uc
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cx
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martech
NICE reveals AI solution Enlighten XM, offering hyper-personalised customer experiences through large language models and a deep data memory system.
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IWD 2024: How AI can help new mothers with their mental health
Thu, 7th Mar 2024
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uc
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ai
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ai agents
New research reveals the undeniable potential of AI chatbots, like Wysa, to provide essential mental health support to expectant and new mothers.
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NVIDIA to host first physical GTC conference in five years
Mon, 4th Mar 2024
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edge computing
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robots
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martech
NVIDIA prepares to reignite its flagship GTC 2024 conference at San Jose Convention Center, expecting over 300,000 attendees for the behemoth tech event after an absence of five years.
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Redefining profit strategies in Australia: The impact of voice technology
Tue, 27th Feb 2024
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cx
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martech
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voice
Implementing systems that analyse and extract customer insights presents an invaluable opportunity to capitalise on an existing asset.
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Vonage & AWS partner to improve developer solutions & fraud protection
Mon, 19th Feb 2024
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hyperscale
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public cloud
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cybersecurity
Vonage and Amazon Web Services join forces to expand developer solutions and advance fraud protection, with services including the Vonage Fraud Protection solution on AWS Marketplace.