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Customer service Stories - Page 77

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Customer service stories

Diverge powers 1 million smart energy meters in Australia and New Zealand
Data Analytics

Diverge powers 1 million smart energy meters in Australia and New Zealand

Amazon Web Services and Vector Technology Solutions' joint venture, Diverge, now powers over 1 million smart energy meters in Australia and New Zealand.

By Catherine Knowles • 3 min read • Thu, 30th Nov 2023
UK businesses regret two-thirds of recent software purchases
Advanced Persistent Threat Protection

UK businesses regret two-thirds of recent software purchases

New survey reveals that over two-thirds of UK businesses regret their software purchases from the last 18 months.

By Shannon Williams • 3 min read • Thu, 30th Nov 2023
Rodney Thorne named General Manager, Channels at FUJIFILM BI Australia
Partner Programmes

Rodney Thorne named General Manager, Channels at FUJIFILM BI Australia

Rodney Thorne is selected as the new General Manager, Channels at FUJIFILM Business Innovation Australia.

By Imee Dequito • 3 min read • Tue, 28th Nov 2023
dLocal, eSky strengthen partnership for payment solutions
Unified Communications

dLocal, eSky strengthen partnership for payment solutions

dLocal and eSky Group enhance partnership to provide advanced payment solutions in Latin America and Africa's vibrant markets.

By Shannon Williams • 3 min read • Mon, 27th Nov 2023
SecurityBridge expands teams amid demand for SAP solutions
Partner Programmes

SecurityBridge expands teams amid demand for SAP solutions

Amid rising demand for SAP security solutions, SecurityBridge significantly augments its North American support teams.

By Shannon Williams • 3 min read • Thu, 16th Nov 2023
Alibaba Cloud unveils advanced AI model and industry-specific versions at Apsara Conference
Digital Transformation

Alibaba Cloud unveils advanced AI model and industry-specific versions at Apsara Conference

Alibaba Cloud has launched Tongyi Qianwen 2.0, an advanced AI model, alongside industry-specific versions at the Apsara Conference. .

By Catherine Knowles • 3 min read • Wed, 15th Nov 2023
Tom Gough appointed as Sage's Country Manager for Australia & New Zealand
Customer service

Tom Gough appointed as Sage's Country Manager for Australia & New Zealand

Sage has appointed Tom Gough as the new Country Manager for Australia and New Zealand (ANZ) to boost growth in the region.

By Imee Dequito • 3 min read • Wed, 15th Nov 2023
Vudoo appoints Peter Manten as Managing Director for APAC
Customer service

Vudoo appoints Peter Manten as Managing Director for APAC

Melbourne-based pioneer Vudoo has appointed Peter Manten as its new Managing Director for Australia and Asia Pacific.

By Sean Mitchell • 2 min read • Tue, 14th Nov 2023
TeamViewer integrates Tensor with SAP Service Cloud for efficient customer service
Data Protection

TeamViewer integrates Tensor with SAP Service Cloud for efficient customer service

TeamViewer's Tensor is now integrated with SAP Service Cloud, improving customer service efficiency and data security.

By Imee Dequito • 3 min read • Thu, 9th Nov 2023
Suttons International and LogChain partner for digital supply chain enhancement
Supply Chain

Suttons International and LogChain partner for digital supply chain enhancement

In a major move for logistics, Suttons International and LogChain join forces to advance digitisation and sustainability.

By Catherine Knowles • 3 min read • Thu, 2nd Nov 2023
NTT report: Hybrid working boosts bottom line for Aussie, Kiwi businesses
Customer Experience

NTT report: Hybrid working boosts bottom line for Aussie, Kiwi businesses

NTT Ltd's 2023 Global Employee Experience Trends Report shows 84% of ANZ businesses say hybrid working has boosted their bottom line.

By Kaleah Salmon • 3 min read • Tue, 24th Oct 2023
Former Exec for Hitachi Vantara Joins Proofpoint as Senior VP
Advanced Persistent Threat Protection

Former Exec for Hitachi Vantara Joins Proofpoint as Senior VP

Former Hitachi Vantara executive Mark Ablett has been appointed as Senior VP for Proofpoint in the Asia Pacific and Japan region.

By Imee Dequito • 3 min read • Tue, 24th Oct 2023

Stories from Other Regions

Customer service stories

UK firms losing £244bn annually due to poor data and revenue loss
EduTech

UK firms losing £244bn annually due to poor data and revenue loss

UK firms are hemorrhaging £244 billion a year due to poor data reconciliation causing profound revenue loss, putting jobs in danger.

By Catherine Knowles • 4 min read • Thu, 30th Nov 2023
Mobile Tornado expands UK presence through partnership with The Barcode Warehouse
EduTech

Mobile Tornado expands UK presence through partnership with The Barcode Warehouse

UK tech firm Mobile Tornado partners with The Barcode Warehouse, expanding its push-to-talk services in the national market.

By Imee Dequito • 2 min read • Wed, 29th Nov 2023
Ever Nimble wins MSP of the Year at Kaseya DattoCon event
Support

Ever Nimble wins MSP of the Year at Kaseya DattoCon event

West Perth-based IT firm, Ever Nimble, has taken home the Managed Service Provider of the Year award at the Kaseya DattoCon event in Sydney.

By Shannon Williams • 3 min read • Mon, 27th Nov 2023
ToolTime launches UK job management software for tradespeople
iOS

ToolTime launches UK job management software for tradespeople

ToolTime has released its cloud-based job management software for UK tradespeople, aiming to streamline operations and save up to 30% working time.

By Catherine Knowles • 2 min read • Tue, 21st Nov 2023
Lenovo recognises top NZ business partners at Gala Awards
Lenovo

Lenovo recognises top NZ business partners at Gala Awards

The yearly New Zealand Business Partner Gala Awards celebrate the achievements of the company's top partners across the region.

By Shannon Williams • 3 min read • Mon, 30th Oct 2023