Digital Engagement stories - Page 3

Connecting Adobe Experience Cloud with Adobe Creative Cloud, the end-to-end solution, empowers brands to plan, produce, and deliver more content in less time.

Adobe's Future of Time Report 2022 shows that engaging technologies are key to a successful hybrid work environment.

Half of consumers have increased their digital engagement with businesses during the pandemic, with video chat preference surging 300%, says Vonage research.

Pandemic spikes digital service reliance; brands warned—flawless app experience now crucial for consumer loyalty.

92% of execs stress engagement, yet only 66% see 'highly engaged' staff, finds Harvard study on workforce loyalty.

Employee engagement equals better productivity, loyalty, and customer satisfaction – and it's critical to an organisation's success.

Retailers in Australia must focus on delivering exceptional customer experiences in order to succeed in the competitive market.

Digital technologies and growing customer expectations mean service leaders must get the digital experience right, according to Gartner.

Australian software insights company Skyfii has scored a five-year contract with a Brazilian shopping centre group.

Virtual Reality: Innovative or isolative? Debating if technological convenience may erode societal value in face-to-face interactions.

Qlik's Sharryn Napier says companies need to promote data literacy in the workplace to keep up with technology.

Digital performance has been cited by SAP research as being the dealmaker or dealbreaker to an organisation's digital performance.

Investing in employee engagement is crucial for success, says survey by Qualtrics. Regular pulse surveys are key.

Genesys has released new research that indicates its omnichannel engagement solution delivers big financial returns to customers.

Nearly half of customers will switch to a competitor within a day of receiving poor customer service, according to new research.

Digital interactions are set to influence 64% of every dollar spent in retail stores by end of 2015, according to Deloitte Digital.

In a digital era, many firms fall into the multi-channel trap, failing to deliver consistent experiences across customer journeys.