Engagement stories - Page 4
Vonage secures National Innovation Award for enhancing guest experience
Fri, 5th Jan 2024
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cx
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martech
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digital entertainment
Global cloud communications leader Vonage wins the National Innovation Award for Guest Experience 2023 for its transformative technologies enhancing customer experience in hospitality.
Tiny Happy HR leverages data analytics to enrich work experience
Wed, 3rd Jan 2024
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data analytics
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martech
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hcm
Tiny Happy HR utilises sophisticated data analytics to advance the future of work, fostering an optimised, inclusive, and fulfilling workplace environment.
Whispir unveils innovative 'Transact' & 'Off-Platform Messaging' products
Wed, 20th Dec 2023
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martech
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commerce systems
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risk & compliance
Whispir has launched two new innovative products, Whispir Transact and Whispir Off-Platform Messaging, to enhance its platform.
Managers call for more AI use despite underutilisation
Thu, 7th Dec 2023
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ai
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talent attraction
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engagement
Despite nearly 70% of managers advocating for greater use of artificial intelligence, only 23% utilise it, a Beamery study reveals.
Social trends report unfolds brand-customer disconnect
Thu, 16th Nov 2023
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genai
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ai
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content creation
Hootsuite's 2024 Social Trends Report reveals a major gap in brand-customer connections due to outdated social engagement strategies.
WorkJam bolsters digital workforce solutions through Quay Consulting partnership
Mon, 13th Nov 2023
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healthtech
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collaboration
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productivity
WorkJam teams up with Quay Consulting to strengthen its digital workplace solutions and enhance organisational performance.
AP+ & Five by Five Global campaign tackles data oversharing issue
Mon, 13th Nov 2023
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data privacy
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digital age
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awareness
AP+ and Five by Five Global have launched a campaign to counter data oversharing issue with novel ConnectID solution.
Kabuni launches immersive learning platform with 'Learn-to-Earn' model
Wed, 8th Nov 2023
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martech
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commerce systems
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ai
EdTech firm Kabuni introduces Kabuni WIZARD, an immersive learning platform with a unique 'Learn-to-Earn' model for youths.
Study reveals stark discrepancy in perceived AI use at work
Thu, 26th Oct 2023
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hcm
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digital entertainment
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genai
A new study has revealed executives believe artificial intelligence is more commonly used in the workplace than employees perceive.
Study reveals employee perception and reality of AI use at work
Thu, 26th Oct 2023
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hcm
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ai
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ai agents
A new study from UKG reveals there is disparity between employee perceptions and the actual usage of artificial intelligence in the workplace.
Workday recognised again as Leader in Cloud HCM for 8th year
Tue, 24th Oct 2023
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edutech
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hcm
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partner programmes
Workday, Inc. holds its position as a leader in the Gartner Magic Quadrant for Cloud HCM for the eighth year in a row.
Antavo and Concord partnership to enhance digital customer experiences
Mon, 23rd Oct 2023
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cx
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martech
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commerce systems
Antavo, an Enterprise Loyalty Cloud company, and digital transformation firm Concord, forge a partnership aimed at improving digital customer experiences.
Australian firm Kismet acquires Media.com to combat fake news
Sat, 14th Oct 2023
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martech
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software development
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m&a
Kismet Group acquires Media.com to offer a platform combating misinformation and protecting users' reputation.
Revolutionising retail: Harnessing LBS and RTLS for performance boost
Fri, 13th Oct 2023
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cx
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martech
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wireless networks
Retailers are using Location-Based Services (LBS) and Real-Time Location Systems (RTLS) to enhance performance.
OPPi to launch in the UK, aims to empower leaders with AI insights
Thu, 12th Oct 2023
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edge ai
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customers
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digitisation
Singaporean entrepreneur Adrian Liew is set to debut OPPi, an AI-driven platform designed to enhance workplace communication in the UK.
Trend Micro redesigns partner programme for a new era of cybersecurity
Thu, 5th Oct 2023
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it training
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advanced persistent threat protection
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partner programmes
Trend Micro redesigns partner programme to encourage cybersecurity growth and engagement in amidst digital threats.
Aston University joins Turing University Network to advance AI and Data Science
Wed, 4th Oct 2023
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edutech
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data science
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ai
Aston University joins prestigious Turing University Network, showcasing commitment to advancing data science and AI.
Retailers at risk from significant cost in lost opportunity
Wed, 4th Oct 2023
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data analytics
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cx
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martech
Contentsquare, a digital analytics authority, reveals that category pages hold the highest engagement rate at 32.7% among all site pages.
Video: 10 Minute IT Jams - An update from XRii
Fri, 22nd Sep 2023
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digital marketing
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engagement
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xrii
Matthew Endresz, who is the CEO of XRii, joins us today to tell us more about XRii and what they are doing in the APAC region.
CustomerAI fuels next generation of customer relationships
Thu, 24th Aug 2023
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cx
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martech
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llms
Twilio has unveiled new CustomerAI solutions that it says will unlock the power of artificial intelligence for hundreds of thousands of businesses.