Engagement stories - Page 4

A new study from UKG reveals there is disparity between employee perceptions and the actual usage of artificial intelligence in the workplace.

Workday, Inc. holds its position as a leader in the Gartner Magic Quadrant for Cloud HCM for the eighth year in a row.

Antavo, an Enterprise Loyalty Cloud company, and digital transformation firm Concord, forge a partnership aimed at improving digital customer experiences.

Kismet Group acquires Media.com to offer a platform combating misinformation and protecting users' reputation.

Twilio has unveiled new CustomerAI solutions that it says will unlock the power of artificial intelligence for hundreds of thousands of businesses.

The company reveals how sports clubs are creating innovative and impactful digital experiences with experiential marketing that drive results.

Anurag Vasisth of Loyalty Now joins the Advisory Board of Australian Loyalty Association, strengthening strategic partnership and industry expertise.

Vonage enhances their Conversational Commerce solution, adding new features and capabilities to elevate customer engagement.

I've been a manager for more than 15 years, and during that time, I've learned not only from others' mistakes and best practices but from my own.

The impacts of a digital-first society on contact centres are significant and require a digital-first customer experience strategy.

Hoteliers must engage with guests and monitor online feedback to shape the guest experience and maintain a positive online reputation.

Rakuten Advertising appoints Neil Cao as Commercial Director for China, aiming to accelerate growth and develop performance marketing strategies.

Cloud database platform company, Couchbase, appoints Fidelma Butler as Chief People Officer to lead SaaS team scaling and building company culture.

Nutanix hires Natalie Chrara as Director of Customer Success for APJ region, bringing 20yrs of experience in tech sales leadership and CCO roles.

Nutanix launches revamped Elevate partner program to improve partner engagement and support throughout the customer lifecycle.

In this climate especially, deliberate and actionable strategies to enhance the customer experience should be at the top of the to do list.

Singapore appoints Tan Siew San as VMware country manager—her 20 years of IT and team leadership experience will help drive business growth in Singapore.

We've been discussing the death of the cookie for a long time. Google announced plans to entirely phase out third-party cookies within two years.

Modern Campus appoints Jessica Phinn as Chief People Officer to lead all aspects of HR and continue exponential growth through talent engagement.

ADAPT has called on Australian digital leaders to adopt five practices to improve employee experience amidst severe and lasting skills shortages.