Hospitality stories - Page 2

AI-powered Customer Data Clouds are revolutionising personalisation, allowing brands to deliver tailored experiences at scale, transforming customer engagement.

JLL has launched JLL Design, a global consultancy unifying its design services to enhance delivery across workplace, retail, and hospitality sectors.

Hotel bookings across Australia for Easter 2025 have surged by 19.6% compared to last year, signalling a trend towards earlier travel plans.

The hospitality sector embraces AI to enhance guest experiences, as SevenRooms launches innovative tools promising to streamline operations and reduce costs.

Infor has unveiled a new AI-driven Revenue Management Solution designed to help hotels optimise pricing strategies and enhance profitability across various sectors.

Australian Venue has partnered with Zitcha, Mercato, and Perion to enhance its Retail Media Network, AVC experience+, streamlining advertising operations.

Grandstream has launched its GWN7670 Wi-Fi 7 access point, achieving speeds up to 3.6Gbps to enhance connectivity for small-to-medium businesses.

Adyen reveals a surge in innovative fraud tactics in Singapore, highlighting challenges for retailers as consumers demand stronger security measures.

Planday's 2025 Tech Trends Report reveals that while all hospitality operators see AI's value, only 17% fully understand its potential impact on their businesses.

Hexaware Technologies has partnered with Amazon Web Services to enhance cloud adoption and deliver generative AI solutions across multiple sectors.

Microblink has reported robust growth in 2024, buoyed by rising demand for its identity verification solutions and expanded integration on Google Cloud.

Brightcove has secured the ISO/IEC 27001 certification, reinforcing its commitment to data protection in sectors including media, retail, and finance.

As pubs brace for 2025, eight key technology trends are set to revolutionise operations, optimising efficiency and enhancing customer experiences.

Artificial intelligence is transforming the hospitality sector in Australia, with 85% of operators embracing AI to enhance efficiency and guest experience.

Humanforce has acquired Australian HR tech firm LiveHire for USD $17.2 million, marking its fourth acquisition in two years to enhance workforce solutions.

Canto has launched Canto PIM, a platform aiming to simplify digital asset and product data management for brands amidst rising content demands.

Hotel bookings for Christmas have surged, with a 43% increase in Germany and British travellers among the busiest, highlighting a global travel revival.

As enterprise architecture evolves by 2025, the rise of AI and regulatory demands will shape a more collaborative and innovative landscape for practitioners.

AI in hospitality is set to flourish, yet with 86% of Australians wary of data use, building trust is vital for success as operators embrace this technology.

ResDiary and Quandoo's new partnership in Australia is set to boost bookings by 1.5 million, enhancing dining choices and venue operations during the cost-of-living crisis.