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Identity verification stories

Riskified launches AI agent identity checks for merchants
Artificial Intelligence

Riskified launches AI agent identity checks for merchants

Merchants could face fresh refund fraud and account-takeover risks as consumer AI assistants start handling shopping and support requests.

By Joseph Gabriel Lagonsin • 5 min read • Today
Most Europeans still trust banks despite fraud fears
Cybersecurity

Most Europeans still trust banks despite fraud fears

Fraud is denting confidence only slightly, with 73% of Europeans still trusting their bank to handle money securely despite growing cyber risks.

By Sofiah Nichole Salivio • 3 min read • Yesterday
Meta's Muse AI agent seen in half of customer traffic
Multi-factor authentication

Meta's Muse AI agent seen in half of customer traffic

Security teams face a new attribution problem as Meta's Muse AI agent can slip into customer traffic while posing as an ordinary browser.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
6 Steps to Get Property Data Ready for Real Estate Technology
Customer Relationship Management

6 Steps to Get Property Data Ready for Real Estate Technology

Poor property data can distort valuations, tenant checks and investment decisions, so real estate teams need strict verification before systems use it.

By Edmund Ng • 7 min read • Yesterday
Visa, BILL & Billtrust pilot AI agents for invoice payments
Artificial Intelligence

Visa, BILL & Billtrust pilot AI agents for invoice payments

The trial could speed supplier payments and cut manual data entry for finance teams, while keeping buyer approval and controls intact.

By Karen Joy Bacudo • 4 min read • Yesterday
Zoom unveils AI governance tools for businesses users
Data Protection

Zoom unveils AI governance tools for businesses users

Businesses using Zoom will gain tighter oversight of AI-generated content and deepfake risks, as new controls target compliance and data handling.

By Mara Sugue • 3 min read • 2 days ago
IRONSCALES names Laura Beaulieu Chief Marketing Officer
Phishing

IRONSCALES names Laura Beaulieu Chief Marketing Officer

The appointment comes as the email security company widens its pitch beyond phishing to account takeover and deepfake risks across workplace tools.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
The future of iGaming belongs to operators that can scale trust, not transactions
Gaming

The future of iGaming belongs to operators that can scale trust, not transactions

Peak betting events are exposing fraud and compliance gaps, forcing operators to balance faster growth with player protection and customer trust.

By Regina Viadro • 6 min read • 3 days ago
SEON & Yuno team up to boost global fraud controls
Risk & Compliance

SEON & Yuno team up to boost global fraud controls

Merchants expanding into new markets can now add fraud checks through Yuno's existing payments infrastructure, avoiding a separate integration.

By Karen Joy Bacudo • 3 min read • Last week
From Payment Card to Digital Trust Infrastructure: How Cards Are Evolving
Payment Technologies

From Payment Card to Digital Trust Infrastructure: How Cards Are Evolving

Banks are using payment cards as trust anchors to link onboarding, wallet enrolment and fraud checks without adding more customer friction.

By Brent Bowen • 7 min read • Last week
Deepfake scams drive USD $40 billion fraud warning
Biometrics

Deepfake scams drive USD $40 billion fraud warning

Banks and insurers face rising losses as deepfake fraud is now estimated at USD $40 billion a year, with voice cloning fuelling most cases.

By Karen Joy Bacudo • 5 min read • Last week
netnumber & Kudosity strike APAC messaging partnership
Customer Experience

netnumber & Kudosity strike APAC messaging partnership

The deal should help enterprise customers improve message delivery and cut fraud risk as the pair expand across APAC markets.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Zendesk launches directory for verified AI support endpoints
AI Agents

Zendesk launches directory for verified AI support endpoints

The new directory aims to stop AI assistants from routing users to spoofed help desks by verifying brands' official support channels first.

By Joseph Gabriel Lagonsin • 3 min read • Last week
7 Steps to Implement Digital Identity Verification Successfully
Customer Experience

7 Steps to Implement Digital Identity Verification Successfully

Poorly designed checks can block genuine customers or let fraudsters through, so leaders need a risk-based verification flow that preserves conversion.

By Shivani Pimpili • 5 min read • Last week

Stories from Other Regions

Identity verification stories

Onecom updates Vox with deepfake detection & transcripts
Large Language Models

Onecom updates Vox with deepfake detection & transcripts

Businesses using Onecom's Vox will now get live warnings on suspected cloned voices, plus transcription and caller verification in one platform.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago
NatWest, Nationwide & HSBC join payments inclusion coalition
Government

NatWest, Nationwide & HSBC join payments inclusion coalition

Banks are backing a framework that could give vulnerable customers help with everyday payments without handing over full legal control.

By Karen Joy Bacudo • 4 min read • Last week
Eltropy launches verified texting for banks & credit unions
Risk & Compliance

Eltropy launches verified texting for banks & credit unions

Verified profiles and richer message formats could help banks and credit unions curb impersonation scams as RCS reaches more US phones.

By Karen Joy Bacudo • 3 min read • Last week
Passkeys offer greater security as AI lowers phishing barrier
Multi-factor authentication

Passkeys offer greater security as AI lowers phishing barrier

AI-generated phishing is making employee vigilance less reliable, pushing organisations towards passkeys and phishing-resistant multi-factor authentication.

By David Shilovsky • 5 min read • Last week