Instant Messaging (IM) stories

A recent TP Business Insights report reveals Generation Z is the toughest customer demographic to support, influenced by their unique online communication styles.

A new report from TP reveals that Generation Z favours interactive communication, posing challenges for businesses catering to this tech-savvy cohort.

Grandstream expands its GCC6000 Series with the new GCC6010W and GCC6011, offering unified communication, networking, and security solutions for SMEs.

Twilio’s survey shows lagging adoption in conversational messaging, an untapped opportunity for brands in the Australian market.

Chat technology helps dispersed teams consolidate workflows, gain efficiencies, and enable people to work better together.

Malicious FMWhatsapp mod discovered spreading Triada mobile Trojan, leaving users vulnerable to illegal activity.

Brisbane-based IT company, Laminar Communications, has developed LamChat, a free messaging system and app that prioritizes privacy and security.

Hackers are using instant messaging app Telegram for remote control and distribution of malware, according to Check Point Research.

Beautiful system tapestries have created confusing labyrinths that people have to navigate just to get their job done, wasting time and energy.

The 'unsustainable' issue of NHS staff using consumer instant messaging services is actually much bigger than has been previously reported.

Orcon is set to revolutionise how Kiwis communicate, launching an instant messaging service to rival the likes of Whatsapp and iMessage.

Despite global declines, New Zealanders remain keen on texting, sending 22 million texts daily on Vodafone's network, celebrating 20 years since the first text.

Communications has traditionally been about a device with numeric identity; for many people there were multiple devices and numbers to consider.

Apple’s iPhone could revolutionise the workplace, but when should businesses provide employees with the latest consumer devices and applications?.

Symantec warns that anti-virus software alone can't combat new online threats, stressing the need for multi-layered security in the digital age.

Now is the time to do what you’ve talked about for ages – take a look at your unsustainable travel policies and do the sums.

Unified communications technology is providing a new, flexible working environment and helping achieve work-life balance.