Integration stories
Pressure is mounting on support teams to show AI results, as DevRev ties live calls to the records needed to solve queries.
The deal expands Progress's push into AI data software, adding Domo's 2,400-plus customers and governance tools as firms seek trusted input for models.
Most enterprises will need costly infrastructure changes before agentic AI can move from pilots to production, Google Cloud research says.
The expanded deal aims to help customers ground AI in their own data while easing governance and cost concerns across Microsoft tools.
The rollout puts pressure on support teams to resolve calls without losing context, as rivals race to turn voice from routing tool into action.
B2B software teams can now handle onboarding, migrations and bulk refreshes without separate synchronisation tools as Prismatic folds them into one platform.
Enterprise and government users could gain a single managed network as the deal lets Contrivian blend Starlink, fibre and 5G across one platform.
Most institutions still lack the systems and skills to use it effectively, even as AI budgets rise to cut costs and improve student outcomes.
Merchants on Recurly will gain access to more than 300 payment providers through one integration, helping curb failed recurring charges.
Fleet operators across Europe will be able to access Hyundai vehicle data without extra hardware, simplifying mixed-brand fleet management and EV oversight.
Most firms still lack real-time emissions data when booking worker stays, limiting greener choices and leaving carbon a reporting exercise.
Public agencies and enterprise customers could see AI embedded into KPMG software as the firm deepens its OpenAI tie-up.
New account holders are moving into online banking faster, with Quontic lifting immediate digital uptake to the mid-70% range after the link-up.
Most UK enterprises now see AI boosting productivity, but 78% are keeping human approval points and guardrails in place.
Finance and analytics teams could cut manual exports as the new service pushes ERP data directly into reporting tools and keeps connections intact.
Most teams are still at an early stage, with 83% of respondents in the lower AI maturity levels and no one reaching the top two.
More than 250,000 community services workers can now track entitlements across employers after a New South Wales portal went live.
Professional services firms could cut manual handovers and lift billable time as Certinia folds Moonnox into its AI platform.
Small businesses could cut manual admin as the new tool links emails, CRM records and chats into one workflow for review.
A decade-old cloud ERP move let Linen House shift from wholesale to direct sales, with more than half its revenue now coming consumer-facing.
