TelcoNews Asia - Telecommunications news for ICT decision-makers

Managed Services stories - Page 28

Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
Businessman growth arrows

Gartner: 90% of organisations to adopt hybrid infrastructure by 2020

Wed, 5th Apr 2017
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​Gartner's report contains a series of predictions about IT infrastructure services that could have some serious implications on the industry.
Rosy future

Acronis announces features to open new revenue opportunities for MSPs

Tue, 4th Apr 2017
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Acronis claims to have the world's only data protection solution designed for service providers in the booming cloud backup market.
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Datto's new CISO says he's ready to build a pre-emptive, proactive approach to MSP protection

Fri, 24th Mar 2017
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cybersecurity
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managed services
Datto's new CISO is pledging to build on the company's expertise in cybersecurity protection for MSP partners.
Moheb moses square

CompTIA ANZ channel dynamics director: MSPs need to get serious about IoT

Thu, 9th Mar 2017
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Moheb Moses warns MSPs: Embrace IoT complexity and innovate or risk stagnation amidst technology's rapid growth.
Vintage red phones

AU contact centre spend surpasses $500m in 2016

Wed, 15th Feb 2017
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Recent research has revealed huge growth in the contact centre market in Australia - including the service providers showing the most potential.
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Infrastructure ownership - Itiviti deploys fully managed service for edge data centers

Fri, 3rd Feb 2017
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itiviti
Itiviti revolutionises capital market tech with a managed FIX service, cutting costs and aiding firms' focus on core business.
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Nobody is invincible: Datto reveals the facts behind APAC MSP ransomware report

Thu, 2nd Feb 2017
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malware
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ransomware
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partner programmes
A new report by Datto reveals that 85% of managed service providers in the APAC region have experienced a ransomware attack in the past year.
Cybersecurity48

Indirect damage: Why service providers should care about customer security

Wed, 11th Jan 2017
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malware
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ransomware
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partner programmes
Offering reliable security solutions from a respected security vendor can be the difference that helps MSPs and ISPs build their brand.
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Why service providers should care about customer security

Wed, 14th Dec 2016
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partner programmes
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cybersecurity
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Ransomware's rise demands vigilance from service providers, as the security of customer data is not just ethical, but now a critical business must.
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Proficio's $12m funding fires up 'aggressive' APAC expansion strategy

Fri, 9th Dec 2016
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cybersecurity
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managed services
Managed detection and response provider Proficio will be using its new $12 million funding round to aggressively push into the Asia Pacific region.
Businessman jumping future

Want to keep up? Take the leap towards FileMaker Hosting and Cloud Services

Mon, 21st Nov 2016
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edge computing
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partner programmes
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apm
Managed services have exploded onto the scene in recent years, providing one of the easiest ways to save time, effort and money.
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Managed IoT services will accelerate IoT adoption

Wed, 14th Sep 2016
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This is not the norm, but it is clear that a growing portion of enterprises understand the value of connecting assets and processes.
Man inventing wheel

Stand out from the crowd: What prospects look for when selecting a MSSP

Wed, 24th Aug 2016
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Ingram Micro's Fortinet Senior Business Manager Andrew Khan tells it like it is from a customer's perspective.
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Oper8 & NEXTDC create colocation & connectivity for customers

Tue, 9th Aug 2016
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Australian IT provider Oper8 has chosen NEXTDC's data center network to host colocation services for IT solutions across Australia & NZ.
Trophies

Microsoft Australia Partner Awards: And the finalists are...

Wed, 6th Jul 2016
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partner programmes
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microsoft
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education, learning & training
Finalists for this year's Microsoft Australia Partner Awards, drawn from nearly 200 entries across 20 categories, have been announced, and they are...
Business tool

CompTIA launches customer retention tool for MSPs

Wed, 1st Jun 2016
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CompTIA launches Managed Services Client Lifecycle tool to help MSPs boost customer acquisition, retention, and growth.
Change

APC by Schneider Electric expands channel support for MSPs

Thu, 19th May 2016
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power / energy
APC by Schneider Electric has launched a new programme for managed service providers to help them increase profitability.
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Bitdefender gains momentum in MSP market

Tue, 16th Feb 2016
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cybersecurity
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Bitdefender has released a new integrated MSP security solution known as LabTech, and announced its participation in ConnectWise's vendor programme.
Touchy

Managed security services: The answer to growing cyber threats?

Fri, 12th Feb 2016
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partner programmes
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cybersecurity
With cyber threats escalating, firms face a 'when' not 'if' scenario; managed security services could be the much-needed shield.
Invest

Telstra Ventures invests in Chinese cloud storage tech

Thu, 28th Jan 2016
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network infrastructure
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data analytics
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partner programmes
Telstra Ventures has invested in cloud-storage company Qiniu, whose technology enables customers to collect, store and analyse 'huge' amounts of data.