Managed Services stories - Page 7
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
EcoOnline names David Orstad Chief Customer Officer
Mon, 26th Jan 2026
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cx
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martech
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partner programmes
EcoOnline appoints David Orstad Chief Customer Officer to lead global customer functions and launch new managed services offering.
Zyxel Nebula 19.30 boosts MSP multi-tenant control
Thu, 22nd Jan 2026
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firewalls
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network infrastructure
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digital transformation
Zyxel updates Nebula to 19.30, adding cross-org multi-tenant tools, RBAC and site cloning to streamline MSP network management at scale.
Rithum reshapes leadership with new CRO and CFO appointments
Thu, 22nd Jan 2026
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data analytics
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fintech
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martech
Commerce software group Rithum hires Gregory Banning as CRO and elevates Caitlin Hauser to CFO as it revamps its senior leadership team.
Manual compliance strain fuels automation push - survey
Wed, 21st Jan 2026
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digital transformation
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socs
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partner programmes
Manual compliance is throttling security teams, as RegScale finds delays, staff strain and patchy automation in most large organisations.
Rimini Street touts Agentic AI ERP as upgrades stall
Wed, 21st Jan 2026
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data analytics
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digital transformation
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it automation
Rimini Street pitches Agentic AI ERP and Smart Path savings as CIOs delay costly Oracle and SAP upgrades amid rising budget pressure.
IBRS highlights Interactive's sovereign-first cloud focus
Wed, 21st Jan 2026
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data protection
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dr
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private cloud
IBRS spotlights Interactive's sovereign-first cloud strategy and hybrid services as Australian organisations rethink data residency and compliance.
Forrester tips cloud & generative AI to fuel IT boom
Tue, 20th Jan 2026
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manufacturing
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hybrid cloud
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digital transformation
Global IT services spending will rise 4.8% annually to 2029 as cloud infrastructure and generative AI reshape enterprise technology demand.
Phishing services drive 389% surge in account breaches
Fri, 16th Jan 2026
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malware
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ransomware
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mfa
Phishing-as-a-Service fuels 389% jump in account breaches as attackers target Microsoft 365 and Business Email Compromise scams.
Rimini Street honoured for agentic AI & client success
Fri, 16th Jan 2026
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storage
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data analytics
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digital transformation
Rimini Street secures multiple awards for agentic AI, customer service and leadership, as Hitachi Vantara client also earns industry honour.
Portnox unveils global channel push with new VP hire
Fri, 16th Jan 2026
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saas
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firewalls
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digital transformation
Portnox launches structured global channel programme and hires veteran Kristen Knight as VP of Channel Sales to spearhead partner growth.
Azul boosts Java channel with bigger deals, alliances
Wed, 14th Jan 2026
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hybrid cloud
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hyperscale
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partner programmes
Azul's Java channel surges with 30% growth, 46% larger deals and more million-dollar partners as alliances and services gain momentum.
Datadobi names Daniel Esposito VP to drive alliances
Wed, 14th Jan 2026
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storage
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hybrid cloud
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data analytics
Datadobi promotes Daniel Esposito to lead global alliances, targeting services-led partners for unstructured data and governance projects.
Acronis boosts MSP security with new threat research
Wed, 14th Jan 2026
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malware
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firewalls
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data protection
Acronis sharpens MSP cyber defence with fresh threat research, expanded Microsoft 365 tools and new MDR-focused partner offerings.
C-suite demands faster tech payback & AI-led growth
Tue, 13th Jan 2026
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digital transformation
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partner programmes
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rpa
Global C-suites demand faster tech payback, prioritising AI and automation as ERP upkeep drains IT time and talent constraints bite.
11:11 Systems buys Ntirety in VMware cloud partner push
Tue, 13th Jan 2026
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virtualisation
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dr
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private cloud
11:11 Systems snaps up Ntirety, bolstering its VMware-focused private cloud portfolio as Broadcom narrows its cloud partner ecosystem.
AI, geopolitics & supply chains reshape cyber risk
Tue, 13th Jan 2026
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data protection
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ransomware
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digital transformation
Rapid AI rollout, geopolitical rifts and fragile supply chains are upending cyber risk, straining outdated security and compliance regimes.
Forward Edge-AI grows global post-quantum security channel
Mon, 12th Jan 2026
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firewalls
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digital transformation
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encryption
Forward Edge-AI expands its global partner network to meet surging government and enterprise demand for post-quantum security tools.
Cynomi appoints Shane Deegan as Chief Revenue Officer
Sat, 10th Jan 2026
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socs
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partner programmes
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cybersecurity
Cynomi names former ThreatLocker leader Shane Deegan as Chief Revenue Officer to spearhead MSP-focused global cybersecurity growth.
TGT Global names Thaddeus Susara to lead vendor push
Thu, 8th Jan 2026
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partner programmes
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it services
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outsourcing
TGT Global has promoted Thaddeus Susara to vice president of channel and strategic partnerships to spearhead a new vendor-focused push.
Assured unveils Zerto DR service for VMware upheaval
Wed, 7th Jan 2026
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virtualisation
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data protection
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dr
Assured launches Zerto-based DR service to give VMware users ultra-low RPOs, flexible failover and a smoother path towards Nutanix.