TelcoNews Asia - Telecommunications news for ICT decision-makers

Messaging stories - Page 2

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Vonage empowers customer engagement with latest release

Fri, 7th Jul 2023
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digital transformation
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messaging
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cloud communications
Vonage enhances their Conversational Commerce solution, adding new features and capabilities to elevate customer engagement.
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Tata Communications launches cloud-based calling solution for global enterprises

Wed, 29th Mar 2023
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cloud services
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voice
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messaging
JAMVEE is a cloud-based application designed to enhance the employee experience and productivity with easy collaboration features.
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What is Telegram's and what are the key reasons to use it?

Fri, 17th Feb 2023
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social media
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messaging
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telegram
Telegram, the popular instant messaging app known for its privacy features, has gained popularity for personal and professional communication.
Bitdefender

Bitdefender launches chat protection solution to put a halt to scams

Fri, 4th Nov 2022
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endpoint protection
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email security
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edr
Bitdefender launches real-time chat protection for mobile messaging apps, including WhatsApp and Facebook Messenger, to combat cyber threats.
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Infobip's SMS and WhatsApp services are now available through Microsoft

Fri, 22nd Jul 2022
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uc
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open source
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microsoft
Infobip has integrated its WhatsApp and SMS channels through Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Marketing.
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Why it's time to 'dial up' the power of mobile marketing

Mon, 18th Jul 2022
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customers
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marketing
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branding
Mobile marketing is crucial for brands as the third-party cookie crumbles. Here are four ways to leverage mobile marketing for success.
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Smart WFM appoints Andrew Griffiths as advisor & director of marketing

Fri, 20th May 2022
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productivity
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branding
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messaging
Andrew Griffiths joins UKG advisory board as director of marketing, branding and messaging, bringing 25 years' experience in business and communications.
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ServiceNow and Twilio introduce new messaging service

Fri, 22nd Oct 2021
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whatsapp
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sms
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servicenow
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution. .
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Video: 10 Minute IT Jams - Who is Twilio?

Wed, 11th Aug 2021
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saas
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cx
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martech
In today's interview we have Twilio vice president for APJ Lee Hawksley, who discusses the company's products and solutions.
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Why Laminar Communications is all-a-chatter about messaging app LamChat

Thu, 29th Apr 2021
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apm
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lcnc
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open source
Brisbane-based IT company, Laminar Communications, has developed LamChat, a free messaging system and app that prioritizes privacy and security.
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Zendesk launches messaging solution with advanced capabilities

Tue, 2nd Feb 2021
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crm
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cx
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martech
Zendesk launches messaging solution for enterprise customers to bring simplicity to the enterprise software space.
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Companies' digital etiquette still a little rough around the edges

Wed, 1st Jul 2020
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uc
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hybrid & remote work
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video conferencing
Australians are more comfortable with drinking alcohol on a video conference than other nationalities, a new survey has found.
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Consumers turn to chatbots & online messaging as COVID-19 bites

Wed, 24th Jun 2020
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crm
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uc
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cx
Australians turn to chatbots and messaging apps like WhatsApp and Facebook Messenger for customer service as COVID-19 sparks an unprecedented surge in usage.
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Soprano Design sees high demand for enterprise messaging apps

Thu, 7th May 2020
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uc
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martech
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healthtech
Soprano Design sees a 15% rise in demand for its enterprise messaging service as organisations adapt to remote working needs during the COVID-19 pandemic.
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Soprano Design updates enterprise messaging platform

Mon, 20th Apr 2020
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supply chain
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healthtech
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sms
Soprano Design has revamped its Soprano Connect platform, introducing RCS support, enabling businesses and governments to improve mobile interactions.
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Soprano Design to launch new digital and social channels

Wed, 9th Oct 2019
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sms
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messaging
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soprano design
Soprano Design to launch new digital channels, blending enterprise and social messaging. Soprano Connect to be available globally, boosting interaction.
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Tap into your emotions with Facebook Messenger's new features

Fri, 24th Mar 2017
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facebook
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facebook at work
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emoji
The new features can be used professionally too as apart of Work Chat for Workplace, Facebook's communications platform for organizations.
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Salesforce's new LiveMessage and Service Bots to deliver ultimate customer service

Wed, 14th Dec 2016
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crm
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data analytics
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martech
Salesforce is ramping up its conversational tools across social media and messaging apps, with the launch of LiveMessage for Service Cloud.
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Retarus expands Singapore data center to match APAC growth

Fri, 25th Nov 2016
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hyperscale
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dc
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healthtech
Global messaging service provider Retarus has been steadily moving into the Asian market and is expanding its Singapore data center to address demand.
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You've heard of Slack; we explain the tool

Tue, 4th Oct 2016
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uc
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collaboration
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messaging
Launched in 2013, Slack is revolutionising team collaboration with integrations from Google Drive to Trello, boasting over a million daily active users today.