Messaging stories - Page 2
Vonage empowers customer engagement with latest release
Fri, 7th Jul 2023
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digital transformation
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messaging
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cloud communications
Vonage enhances their Conversational Commerce solution, adding new features and capabilities to elevate customer engagement.
Tata Communications launches cloud-based calling solution for global enterprises
Wed, 29th Mar 2023
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cloud services
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voice
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messaging
JAMVEE is a cloud-based application designed to enhance the employee experience and productivity with easy collaboration features.
What is Telegram's and what are the key reasons to use it?
Fri, 17th Feb 2023
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social media
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messaging
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telegram
Telegram, the popular instant messaging app known for its privacy features, has gained popularity for personal and professional communication.
Bitdefender launches chat protection solution to put a halt to scams
Fri, 4th Nov 2022
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endpoint protection
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email security
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edr
Bitdefender launches real-time chat protection for mobile messaging apps, including WhatsApp and Facebook Messenger, to combat cyber threats.
Infobip's SMS and WhatsApp services are now available through Microsoft
Fri, 22nd Jul 2022
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uc
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open source
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microsoft
Infobip has integrated its WhatsApp and SMS channels through Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Marketing.
Why it's time to 'dial up' the power of mobile marketing
Mon, 18th Jul 2022
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customers
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marketing
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branding
Mobile marketing is crucial for brands as the third-party cookie crumbles. Here are four ways to leverage mobile marketing for success.
Smart WFM appoints Andrew Griffiths as advisor & director of marketing
Fri, 20th May 2022
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productivity
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branding
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messaging
Andrew Griffiths joins UKG advisory board as director of marketing, branding and messaging, bringing 25 years' experience in business and communications.
ServiceNow and Twilio introduce new messaging service
Fri, 22nd Oct 2021
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whatsapp
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sms
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servicenow
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution.
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Video: 10 Minute IT Jams - Who is Twilio?
Wed, 11th Aug 2021
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saas
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cx
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martech
In today's interview we have Twilio vice president for APJ Lee Hawksley, who discusses the company's products and solutions.
Why Laminar Communications is all-a-chatter about messaging app LamChat
Thu, 29th Apr 2021
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apm
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lcnc
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open source
Brisbane-based IT company, Laminar Communications, has developed LamChat, a free messaging system and app that prioritizes privacy and security.
Zendesk launches messaging solution with advanced capabilities
Tue, 2nd Feb 2021
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crm
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cx
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martech
Zendesk launches messaging solution for enterprise customers to bring simplicity to the enterprise software space.
Companies' digital etiquette still a little rough around the edges
Wed, 1st Jul 2020
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uc
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hybrid & remote work
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video conferencing
Australians are more comfortable with drinking alcohol on a video conference than other nationalities, a new survey has found.
Consumers turn to chatbots & online messaging as COVID-19 bites
Wed, 24th Jun 2020
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crm
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uc
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cx
Australians turn to chatbots and messaging apps like WhatsApp and Facebook Messenger for customer service as COVID-19 sparks an unprecedented surge in usage.
Soprano Design sees high demand for enterprise messaging apps
Thu, 7th May 2020
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uc
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martech
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healthtech
Soprano Design sees a 15% rise in demand for its enterprise messaging service as organisations adapt to remote working needs during the COVID-19 pandemic.
Soprano Design updates enterprise messaging platform
Mon, 20th Apr 2020
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supply chain
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healthtech
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sms
Soprano Design has revamped its Soprano Connect platform, introducing RCS support, enabling businesses and governments to improve mobile interactions.
Soprano Design to launch new digital and social channels
Wed, 9th Oct 2019
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sms
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messaging
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soprano design
Soprano Design to launch new digital channels, blending enterprise and social messaging. Soprano Connect to be available globally, boosting interaction.
Tap into your emotions with Facebook Messenger's new features
Fri, 24th Mar 2017
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facebook
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facebook at work
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emoji
The new features can be used professionally too as apart of Work Chat for Workplace, Facebook's communications platform for organizations.
Salesforce's new LiveMessage and Service Bots to deliver ultimate customer service
Wed, 14th Dec 2016
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crm
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data analytics
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martech
Salesforce is ramping up its conversational tools across social media and messaging apps, with the launch of LiveMessage for Service Cloud.
Retarus expands Singapore data center to match APAC growth
Fri, 25th Nov 2016
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hyperscale
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dc
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healthtech
Global messaging service provider Retarus has been steadily moving into the Asian market and is expanding its Singapore data center to address demand.
You've heard of Slack; we explain the tool
Tue, 4th Oct 2016
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uc
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collaboration
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messaging
Launched in 2013, Slack is revolutionising team collaboration with integrations from Google Drive to Trello, boasting over a million daily active users today.