TelcoNews Asia - Telecommunications news for ICT decision-makers

Millennials stories - Page 2

Young adults hesitating outside store with unused shopping bags and return boxes

Stricter returns policies deter two-thirds of global shoppers

Thu, 11th Sep 2025
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cx
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martech
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clean technologies
Stricter returns policies deter 66% of global shoppers, with Millennials and Gen Z most likely to avoid retailers who enforce tighter rules, Blue Yonder survey finds.
Person using laptop with shopping bags suitcase credit card digital icons

AI-driven referrals transform shopping, travel & banking online

Tue, 19th Aug 2025
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martech
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commerce systems
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genai
AI-driven referrals to US retail, travel, and banking sites have surged over tenfold since July 2024, reshaping online shopping and boosting engagement.
New zealanders using digital devices ai icons managing tasks urban

New Zealand consumers show rising interest in agentic AI tools

Mon, 11th Aug 2025
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digital transformation
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cx
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martech
New research reveals 61% of New Zealanders are using or interested in agentic AI tools that act autonomously to simplify daily tasks and personalise experiences.
Illustration southeast asian professionals remote work home comfortable settings

Gen Z professionals in Southeast Asia demand more flexibility

Mon, 28th Jul 2025
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hybrid & remote work
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productivity
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flexible work
Gen Z professionals in Southeast Asia demand greater workplace flexibility, prioritising well-being and challenging traditional hustle culture norms to improve work-life balance.
Young australian adults using ai assistants smartphones laptops shopping

Australians embrace agentic AI as younger users drive adoption surge

Wed, 2nd Jul 2025
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digital transformation
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cx
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martech
Agentic AI use among Australians jumped 50% in three months, led by millennials keen on AI for shopping, creativity, and daily tasks, Adobe reports.
Frustrated australian new zealander confused digital forms insurance healthcare banking

Poor data intake drives customer disengagement in Australia & NZ

Wed, 25th Jun 2025
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digital transformation
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cx
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martech
Poor data intake and communication methods cause significant customer disengagement in Australia and New Zealand, says Smart Communications' 2025 research.
Shopping cart few groceries empty shelves supermarket inflation impact

Consumers cut spending as inflation & tariffs hit groceries

Wed, 18th Jun 2025
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supply chain
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ai
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inflation
Rising inflation and tariffs are forcing global consumers to cut grocery spending, shift to discount retailers, and reduce purchases across several retail categories.
Young new zealander using smartphone with travel insurance icons and plane background

AI reshaping traditional sectors like insurance & travel

Tue, 10th Jun 2025
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ai
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samsung
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cloud services
Artificial intelligence is revolutionising the way sectors operate, and embracing the technology is now essential for unlocking its full potential.
Professional marketers collaborating video influencer strategies b2b marketing asia pacific

Video & influencer strategies seen as key for B2B marketers

Fri, 6th Jun 2025
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cx
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martech
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digital entertainment
LinkedIn research reveals Asia-Pacific B2B marketers prioritise video and influencer strategies to capture attention amid growing campaign challenges.
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Technology helps bridge generational gaps in workplace learning

Thu, 15th May 2025
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education, learning & training
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millennials
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generation z
Most L&D professionals find engaging Baby Boomers hardest in multi-generational workforces, with tech seen as key to personalised learning solutions, LearnUpon finds.
Agentic4

Agentic AI helps firms boost CX satisfaction & cut costs per case

Thu, 1st May 2025
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cx
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martech
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cdp
Forethought's 2025 report reveals agentic AI boosts CX outcomes, resolving 57% more tickets and cutting costs by over 20%, outperforming traditional AI solutions.
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Irrelevant data wastes hours daily as workplace AI falls short

Wed, 30th Apr 2025
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digital transformation
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hcm
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genai
A report reveals 42% of workplace information accessed is irrelevant, causing staff frustration and a daily three-hour loss in productivity.
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Generation Z challenges brands with digital preferences

Fri, 11th Apr 2025
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cx
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martech
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social media
A recent TP Business Insights report reveals Generation Z is the toughest customer demographic to support, influenced by their unique online communication styles.
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TP report shows Gen Z prefer interactive communication

Fri, 4th Apr 2025
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cx
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martech
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digital engagement
A new report from TP reveals that Generation Z favours interactive communication, posing challenges for businesses catering to this tech-savvy cohort.
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Philippines sees 40% surge in BNPL users by end of 2024

Mon, 31st Mar 2025
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martech
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commerce systems
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bnpl
The Buy Now, Pay Later market in the Philippines surged to 28.4 million users by 2024, marking a 40% increase and securing second place in Southeast Asia.
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Consumers willing to pay more for sustainable products

Wed, 26th Mar 2025
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supply chain
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clean technologies
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sustainability
A new survey reveals consumers in Australia and New Zealand are keen to pay more for sustainable household products, despite doubts over corporate claims.
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AI expected to revolutionise Singapore financial services

Wed, 19th Mar 2025
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cx
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martech
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personalisation
A new Salesforce report reveals 60% of Singaporean consumers expect greater AI integration in financial services, with millennials leading the optimism.
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PropHero secures AUD $25.1m in record Series A funding

Thu, 20th Feb 2025
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genai
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ai
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venture capital
PropHero has raised AUD $25.1 million in a landmark Series A funding round, marking the largest ever for an Australian property technology firm.
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Gen Z & millennials prioritise quality amid cost crisis

Thu, 6th Feb 2025
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clean technologies
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cloud services
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sustainability
New research reveals Gen Z and millennials are transforming luxury shopping habits by prioritising quality, sustainability, and secure payments during the cost-of-living crisis.
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Gen Z & Millennials face higher social media compromises

Mon, 13th Jan 2025
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mfa
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phishing
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email security
A recent survey reveals that nearly half of Gen Z and Millennials have had their social media passwords compromised, exposing generational divides in cybersecurity practices.