Opinion stories
Australian organisations will have to prove supplier risks are fixed, not just assessed, as ASD Essentials replaces checklist-style cyber compliance.
As AI agents gain wider access to company systems, Palo Alto Networks is adding controls to curb prompt injection, leaks and excess permissions.
Poor data can undermine compliance, fraud detection and reporting, making strong governance essential for banks handling sensitive customer records.
Boards will face rising data bills as AI boosts compute demand and forces firms to cut duplication, govern meaning and trust one source of truth.
Without tighter governance, AI-generated code could amplify security flaws and compliance breaches across the software pipeline as adoption accelerates.
Women and middle managers may shoulder more unpaid AI clean-up unless employers redesign jobs, recognition and leadership to make productivity sustainable.
Businesses will need new workforce plans as AI agents begin sharing boardroom attention with people and reshaping how work is assigned.
Brands will face pressure to make AI-driven loyalty decisions explainable as partnerships and connected platforms reshape customer experiences in 2027.
Brands will need cleaner data and tighter AI governance to avoid tone-deaf offers and ensure customer decisions still reflect human judgement.
Brands will face sharper pressure in 2027 to prove loyalty spend lifts customer value, as AI exposes gaps in customer data and service.
Customer expectations are shifting toward relevance and recognition, forcing brands to move beyond points as AI changes how loyalty is delivered.
Businesses need more interoperable loyalty systems as customer data, marketing and offers increasingly span multiple teams and vendors.
More connected water networks are widening the risk of stolen logins disrupting treatment, service delivery and public confidence.
Marketers in India risk wasted spend unless they measure post-install behaviour, since more channels alone do not guarantee better app growth.
Poor-quality records can undermine compliance, slow onboarding and weaken fraud checks, making robust data governance essential for banks.
Phishing-resistant logins are now a baseline expectation, but Australian organisations still need to decide whether synced or hardware-bound passkeys fit the risk.
Cold-chain weaknesses are wasting at least $3.8 billion of food a year in Australia, with transport delays and handling gaps posing the biggest risks.
Three quarters of New Zealanders now use AI, raising concerns that election information is being filtered before voters reach the ballot box.
For cybersecurity teams, the lesson is that resilience depends on disciplined communication, trusted expertise and clear decision-making under pressure.
Forum operators moved quickly to shut down or restrict access after two critical PHP flaws exposed a route to remote code execution and stolen data.
