Orchestration stories
InsuredHQ has joined forces with GoCardless to enhance payment processing for insurance firms in the Asia-Pacific, aiming for greater efficiency and reliability.
Yuno has launched Payout, a feature aimed at simplifying global payment workflows for enterprises via a single API connection, boosting operational efficiency.
GMI Cloud has secured USD $82 million in Series A funding to enhance its cloud infrastructure and establish a new data centre in the US.
A new study by Unit4 advocates a human-first strategy for creating AI-driven workplaces, highlighting the need for cultural shifts and expert roles.
Persana AI has raised USD $2.3 million in seed funding to enhance its AI-powered sales platform, aiming to streamline workflows for sales teams.
SPG has partnered with Saviynt to enhance its cybersecurity capabilities, aiming to offer converged identity management solutions for enterprises.
NTT DATA and Palo Alto Networks have unveiled a new MXDR service, enhancing cybersecurity resilience for enterprises in an era of evolving threats.
Trend Micro has launched the Pwn2Own Ireland contest to uncover vulnerabilities in AI-enabled consumer devices, supported by Meta, Synology, and QNAP.
NICE has been named a Leader in the 2024 Gartner Magic Quadrant for Contact Centre as a Service, marking its tenth consecutive year in this position.
A survey by the Cloud Security Alliance reveals over half of organisations see technical debt as the main barrier to modernising their identity systems.
Pegasystems has launched Pega Infinity 24.2, enhancing user productivity with generative AI and new features for improved workflows and customer engagement.
Kaspersky has uncovered a sophisticated campaign by the Lazarus group targeting cryptocurrency investors, employing social engineering and zero-day exploits.
Freshworks has unveiled the Freddy AI Agent, designed to boost customer and employee experiences by autonomously resolving service requests in minutes.
NTT DATA has teamed up with Palo Alto Networks to introduce its Managed Extended Detection and Response service, enhancing enterprise cybersecurity significantly.
Informatica has launched new Generative AI Blueprints to simplify AI application development across major platforms like AWS and Google Cloud.
Rackspace has joined the Board of Directors and become a Platinum Member of the OpenInfra Foundation, enhancing its influence in the OpenStack community.
Freshworks has launched Freddy AI Agent, an innovative tool that autonomously resolves 45% of customer queries, promising quick, no-code deployment.
Celonis has launched AgentC, a suite of AI agents enhanced with process intelligence, aimed at streamlining enterprise applications and boosting efficiency.
Business Systems has teamed up with Teneo.ai to revolutionise the contact centre landscape with an AI-driven voice automation solution boasting over 95% accuracy.
Ping Identity has launched Helix, a new initiative to enhance secure, AI-driven identity services, alongside integrations with Google Cloud and AWS.