TelcoNews Asia - Telecommunications news for ICT decision-makers
Asia

Process automation Stories

Global Stories

Process automation stories

Google launches Gemini 3.5 Flash for agentic tasks
DevOps

Google launches Gemini 3.5 Flash for agentic tasks

The model is now the default in Gemini and Search, with Google aiming to speed up multi-step coding and workplace automation tasks.

By Mark Tarre • 4 min read • Today
WiseTech joins DCSA+ to bolster container shipping standards
Digital Transformation

WiseTech joins DCSA+ to bolster container shipping standards

Wider adoption of shipping data standards could speed cargo handovers, as one of logistics' biggest software suppliers joins the DCSA+ partner programme.

By Joseph Gabriel Lagonsin • 5 min read • Today
Guidewire: Modernising insurance with accountability
Digital Transformation

Guidewire: Modernising insurance with accountability

Regulators are warning insurers to keep humans accountable as AI speeds up claims work and other busy tasks, Guidewire says.

By Donovan Jackson • 4 min read • Yesterday
CortexForge unveils client-owned systems inside Microsoft
Software-as-a-Service

CortexForge unveils client-owned systems inside Microsoft

The consultancy says its approach keeps records and governance inside existing Microsoft tools, reducing reliance on outside vendors and scattered spreadsheets.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Dataiku launches Cobuild on Snowflake for AI workflows
Digital Transformation

Dataiku launches Cobuild on Snowflake for AI workflows

Enterprises can now turn plain-language prompts into governed AI workflows inside Snowflake, as Dataiku targets compliance-minded users.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago
Looking to Ireland for the CFO tech stack of the future
Data Protection

Looking to Ireland for the CFO tech stack of the future

Irish fintechs are helping finance chiefs cut costs, speed up funding decisions and ease compliance across capital, accounting and payments.

By Tiarnan McCaughan • 4 min read • 2 days ago
Freshworks launches Freddy AI Agent Studio for service
Software-as-a-Service

Freshworks launches Freddy AI Agent Studio for service

Longer after-hours waits for IT help could ease as the new studio lets firms build no-code agents for tasks across Teams, Slack and portals.

By Sofiah Nichole Salivio • 4 min read • Last week
Exclaimer adds UKG Ready link for employee data sync
Identity and Access Management

Exclaimer adds UKG Ready link for employee data sync

UKG Ready users can now automate employee data into email signatures and meeting themes, reducing manual updates for IT teams.

By Mark Tarre • 4 min read • Last week
Boomi, Gong tie AI agents to live customer revenue signals
Customer Relationship Management

Boomi, Gong tie AI agents to live customer revenue signals

Enterprise teams could soon turn sales calls into automated actions across finance, support and product systems without custom integration work.

By Mark Tarre • 4 min read • Last week
Boomi & Guru launch AI data partnership for agents
Digital Transformation

Boomi & Guru launch AI data partnership for agents

Businesses could get more reliable AI answers as verified knowledge is linked with live enterprise data across Boomi and Guru's platforms.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Stories from Other Regions

Process automation stories

Intuit adds AI tools to Enterprise Suite for mid-market
Data Analytics

Intuit adds AI tools to Enterprise Suite for mid-market

US mid-market firms get AI-driven finance, HR and construction tools in one platform, aimed at cutting manual work and improving visibility.

By Karen Joy Bacudo • 5 min read • Yesterday
T-Mobile deploys FICO platform for zero-downtime onboarding
Digital Transformation

T-Mobile deploys FICO platform for zero-downtime onboarding

Zero outages now support more than 1 million monthly credit checks as T-Mobile prepares to expand home broadband and connected devices.

By Sofiah Nichole Salivio • 3 min read • 2 days ago
UK CFOs still rely on spreadsheets for financial close
Digital Transformation

UK CFOs still rely on spreadsheets for financial close

Reliability concerns are leaving many finance teams stuck with Excel for close processes, despite wider pressure to improve controls and speed up reporting.

By Karen Joy Bacudo • 4 min read • 2 days ago
Convai, Probe CX launch AI recruiter for seasonal hiring
Digital Transformation

Convai, Probe CX launch AI recruiter for seasonal hiring

Recruiters in seasonal labour markets could save time as the tool cuts candidate drop-off and speeds up screening for high-volume hiring.

By Sean Mitchell • 4 min read • 2 days ago
RL Jones partners with Amberd.ai on tariff refunds
Software-as-a-Service

RL Jones partners with Amberd.ai on tariff refunds

The rollout aims to cut missed claims and speed filing as customs brokers juggle tariff data, deadlines and border delays across the US-Mexico corridor.

By Sofiah Nichole Salivio • 4 min read • Last week
Alberta nurses renew permits in minutes on digital platform
Data Analytics

Alberta nurses renew permits in minutes on digital platform

Alberta's nursing regulator has cut renewal times from more than 100 days to under 30 minutes, easing staff shortages and compliance burdens.

By Sean Mitchell • 4 min read • Last week
NGM hackathon tackles charity problems in Newcastle
Digital Transformation

NGM hackathon tackles charity problems in Newcastle

More than 200 participants helped charities cut manual work and improve support services in a 30-hour AI event in Newcastle.

By Mark Tarre • 4 min read • Last week
Incept wins Fortegra backing for UK title insurance
Property Market

Incept wins Fortegra backing for UK title insurance

That backing could speed up property completions by making UK title insurance available on demand through a digital portal.

By Sean Mitchell • 4 min read • Last week