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Thryv says AI is redefining women’s tech leadership
Software-as-a-Service

Thryv says AI is redefining women’s tech leadership

AI is pushing women in small businesses into technology leadership roles, as Thryv says customer and operations experience now counts more.

By Sofiah Nichole Salivio • 5 min read • Today
CFOs urged to take disciplined approach to AI spend
Data Analytics

CFOs urged to take disciplined approach to AI spend

Quick wins in report creation and automation are tempting, but Gartner says CFOs must weigh AI spend against longer-term gains and skills gaps.

By Karen Joy Bacudo • 4 min read • Yesterday
Fleetio opens AI Service Advisor after maintenance beta
Software-as-a-Service

Fleetio opens AI Service Advisor after maintenance beta

Fleets could save time on repairs as the software now automates routine maintenance decisions after a beta that reviewed USD $1.4 billion in spend.

By Raphael Veloso • 3 min read • Last week
Form3 launches AI payments platform with read-only access
Digital Transformation

Form3 launches AI payments platform with read-only access

Banks can query payment data via AI without risking unauthorised transfers, as Form3's new layer keeps agents on read-only access.

By Karen Joy Bacudo • 5 min read • Last week
Engineering for operations: going from security to insight
DataCentre infrastructure

Engineering for operations: going from security to insight

Early security design can improve uptime and reveal operational data in data centres, but only if cybersecurity is built in from the start.

By Tertius Wolfaardt • 6 min read • Last week
Keeper launches Google Chat tool for access approvals
Software-as-a-Service

Keeper launches Google Chat tool for access approvals

Access approvals can now be handled in Google Chat, as Keeper brings privileged requests and just-in-time elevation into Workspace workflows.

By Raphael Veloso • 3 min read • 2 days ago
TCS backs seven charities with pro bono tech support
Data Protection

TCS backs seven charities with pro bono tech support

Seven charities will get free technology help as cyber risks and rising demand strain not-for-profits across Australia and New Zealand.

By Raphael Veloso • 3 min read • Yesterday
Ray White upgrades contact centre with AI oversight
Unified Communications

Ray White upgrades contact centre with AI oversight

Supervisors can now target call reviews and coaching more quickly as the 110-agent unit adds transcripts, scorecards and compliance tools.

By Raphael Veloso • 4 min read • 2 days ago
RDC.AI targets North America with banking software
Software-as-a-Service

RDC.AI targets North America with banking software

Banks are broadening use of RDC.AI's software as the Australian-founded group reports more than 120 per cent growth in existing customers.

By Karen Joy Bacudo • 4 min read • Last week
Manhattan Associates launches tiered Editions for software
Software-as-a-Service

Manhattan Associates launches tiered Editions for software

Growing retailers can now adopt Manhattan's supply chain software in stages, avoiding costly reimplementation as needs expand.

By Mara Sugue • 4 min read • Last week
J.P. Morgan adopts DTCC CTM for U.S. options trades
Productivity

J.P. Morgan adopts DTCC CTM for U.S. options trades

Manual commissions reconciliation should ease for J.P. Morgan as rising U.S. options volumes push more firms onto DTCC's CTM workflow.

By Karen Joy Bacudo • 4 min read • Last week
Mastercard survey sees SMEs shifting to fintech payments
Digital Transformation

Mastercard survey sees SMEs shifting to fintech payments

Cross-border payment competition is intensifying as SMEs prioritise faster, more reliable transfers, with 91% planning to switch provider within two years.

By Karen Joy Bacudo • 5 min read • Last week

Stories from Other Regions

Productivity stories

Australian manufacturers cut stock as sales revenue falls
Supply Chain

Australian manufacturers cut stock as sales revenue falls

Cash is being freed up as Australian factories slash stock levels, but weaker sales suggest margins remain under pressure.

By Raphael Veloso • 4 min read • Today
New Zealand looks undervalued in long-term outlook
Artificial Intelligence

New Zealand looks undervalued in long-term outlook

Nearly half of New Zealanders expect the country to be wealthier in 20 years, though productivity and capital gaps could hold it back.

By Raphael Veloso • 4 min read • Today
Provident Bank unifies account opening across 135 branches
Digital Transformation

Provident Bank unifies account opening across 135 branches

More than 800 staff will spend less time juggling systems as the bank shifts consumer and business account opening onto one platform.

By Karen Joy Bacudo • 3 min read • Last week
The Key AI Test Is Ensuring Regulation Keeps Pace With Ambition
Data Protection

The Key AI Test Is Ensuring Regulation Keeps Pace With Ambition

Australia's AI rules may decide whether businesses gain protection without extra red tape that slows deployment and pushes investment offshore.

By Ash Diffey • 4 min read • Last week
Pine Services Group acquires EBS to boost Australia reach
Software-as-a-Service

Pine Services Group acquires EBS to boost Australia reach

Customers will see no change day to day as Pine Services Group adds a long-established Microsoft specialist to widen its Australian ERP footprint.

By Raphael Veloso • 4 min read • Last week