Quality assurance stories - Page 3

Agentic AI in live contact centres is slashing rollout times, lifting self-service above 80% and boosting customer satisfaction by up to 20%.

Qodo launches a beta Azure DevOps integration that embeds its AI-driven, context-aware code review directly into pull request workflows.

FPT wins HITRUST r2 and AI Security certification for its Hanoi data centre, targeting stricter safeguards for healthcare and regulated sectors.

CodeRabbit launches Issue Planner beta, embedding AI prompt planning into Jira, Linear, GitHub and GitLab to cut failures from unclear briefs.

Dematic has automated Bio-Rad's Singapore cold chain hub, speeding packing and shipping while tightening control over APAC deliveries.

Highlight names Martin Saunders CEO as founder Richard Thomas becomes Chairman in leadership reshuffle to drive partner-led growth.

Thoughtworks marks Agile Manifesto's 25th anniversary with an AI-focused retreat rethinking how software is built, governed and delivered.

Salesforce denies axing 4,000 jobs for AI as critics question Agentforce reliability and the need for hard-coded fallbacks in workflows.

Digital.ai adds automated testing for Android Auto and Apple CarPlay, helping automakers validate in-car apps at scale without real vehicles.

Testlio launches LeoInsights AI to turn fragmented QA metrics into executive-ready insights on risk, release velocity and testing investment.

NETSCOUT upgrades 5G tools to give operators full Standalone slice visibility, aiming to protect SLAs and tap $67.5 billion market growth.

Altimetrik has been named a major contender in Everest Group's latest PEAK Matrix for enterprise quality engineering services.

AI translation is racing ahead in defence-adjacent work, as new survey data warns governance and consistency are struggling to keep up.

Siemens buys French PCB test software specialist ASTER to embed shift-left design-for-test tools into its Xpedition and Valor platforms.

Workday warns AI time gains are eroded by rework, with nearly 40% of productivity lost as staff fix errors and generic machine output.

ADLINK secures IEC 62443-4-1 certification, formalising a secure-by-design R&D framework for its industrial edge and OT computing products.

Siemens named Verdantix leader for AI-driven quality management software, as its QMS tools gain top marks in 2025 Green Quadrant report.

WaveMaker predicts by 2026 AI will speed prototyping but boost demand for senior oversight, personalised UIs and specialised software agents.

TestMu AI replaces LambdaTest as the firm pivots from cloud-based testing tools to an agentic AI platform for autonomous quality engineering.

Google Cloud unveils Gemini CX AI platform to link retail and restaurant shopping, service and ordering into one joined-up experience.