Salesforce stories - Page 15

Raphael Bres is set to harness AI to revolutionise Tradeshift's finance function after he rejoins the B2B eCommerce, fintech platform, amid company restructuring and growth.

Salesforce introduces Pro Suite, an AI-integrated CRM application, aimed at aiding SMEs generate leads and solidify customer relationships.

Salesforce debuts Einstein 1 Studio, a suite of low-code tools enabling the integration of generative AI into CRM applications, responding to a rising demand and IT teams' struggle with AI implementation.

Finastra appoints Mike Stawchansky, an expert with over 25 years in the tech sector, as Senior VP and Chief Technology Innovation Officer to boost customer technology and Gen AI innovation.

Rimini Street strives for innovation and efficiency in CRM, with the company's Principal Product Manager revealing global expansion plans and AI-enhanced capabilities.

Yellow.ai launches an AI-powered Email Automation feature, revolutionising customer service with real-time responses, increased efficiency, and reducing operational costs by 60%.

Semperis researchers have identified a potential new threat called Silver SAML that exploits SAML to attack from cloud identity providers such as Entra ID, potentially endangering applications like Salesforce or ServiceNow.

Salesforce unveils public beta for Einstein Copilot, a customisable AI assistant set to revolutionise customer relationship management by utilising company-specific data securely.

Rimini Street unveils Rimini Custom, a client-driven service aiming to extend the lifespan and increase the value of existing software, while simplifying the integration of new applications.

Absoft, a UK-based SAP firm, heightens customer experience by integrating Salesforce Service Cloud into its service delivery operations, optimising operations and modernising client services.

Rippling, the US-based workforce management giant, has launched in Australia, marking the initiation of a multi-year investment strategy in the ever-growing Asia-Pacific region.

SaaS giant Freshworks enlists Abe Smith, with his 25-year field sales experience from Zoom, Oracle, and Cisco, as Chief of Global Field Operations to spur its upmarket progression.

Whilst 86% of Asia-Pacific IT leaders believe AI can boost productivity, Salesforce's latest research reveals that 69% of businesses may not fully capitalise on AI due to difficulties with data system harmonisation.

Thai EV service platform EVme teams up with Salesforce to ramp up personalised customer experiences, aiming to expand its vehicle fleet to 2,000 by 2024.

SolarWinds appoints IT industry veteran Brian Goldfarb as CMO, leveraging his two-decade experience to further company's growth and transformation phase.

Fraud prevention platform, SEON, recruits Björn Heckel, seasoned tech executive from Uber and Salesforce, as CTO to reinforce its commitment to fighting fraud and boosting enterprise solutions.

Lilian Lam assumes role as Singapore Country Manager for cybersecurity specialist Exclusive Networks, aiming to boost business development and tackle the evolving cyber threat landscape.

In Q3 2023, China's spending on cloud market services saw an 18% rise to $9.2bn, while Chinese cloud giants saw a surge led by AI technology innovations.

Identity security giant, Okta, gears up to acquire 2022-born Spera Security, set to boost its identity threat detection capabilities and enrich its customer base with advanced technology.

Revenue Grid increases sales efficiency with AI-driven enhancements in its Winter 23 release, including improved data capture and streamlined workflows.