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Shared services stories

Singapore Management University modernises operations
Software-as-a-Service

Singapore Management University modernises operations

The overhaul has already triggered nearly 3,900 workflows and onboarded more than 10,000 suppliers, tightening controls across campus operations.

By Karen Joy Bacudo • 4 min read • Wed, 29th Jul 2026

Global Stories

Shared services stories

Payroll cyber incidents rise as compliance burdens grow
Software-as-a-Service

Payroll cyber incidents rise as compliance burdens grow

More firms are paying staff incorrectly or incurring penalties as payroll systems face rising cyber attacks and complex cross-border rules.

By Mark Tarre • 4 min read • Thu, 6th Aug 2026
AccountsIQ ties up with Paraglide on AI collections
Software-as-a-Service

AccountsIQ ties up with Paraglide on AI collections

AI agents will handle invoice chases and billing queries for AccountsIQ users, aiming to cut Days Sales Outstanding and free finance teams.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 31st Jul 2026
Mondelēz picks Celonis to scale AI across operations
Manufacturing

Mondelēz picks Celonis to scale AI across operations

The tie-up has already generated USD $10 million in value, as the food group uses process data to scale AI across 150 countries.

By Sofiah Nichole Salivio • 4 min read • Thu, 30th Jul 2026
Sage & Yooz expand finance automation to UK, Ireland
Software-as-a-Service

Sage & Yooz expand finance automation to UK, Ireland

Finance teams in the UK and Ireland will gain wider access to AI-assisted invoice processing as Sage and Yooz widen their partnership.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 29th Jul 2026
Macquarie launches security centre for universities
Data Protection

Macquarie launches security centre for universities

Australasian universities facing an October cyber deadline get round-the-clock local monitoring to better protect sensitive research and student data.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 28th Jul 2026

Stories from Other Regions

Shared services stories

Napier AI & Delta Capita join forces on compliance
Digital Transformation

Napier AI & Delta Capita join forces on compliance

The tie-up could cut onboarding delays and duplicate checks for banks by linking customer due diligence with AML monitoring in one workflow.

By Karen Joy Bacudo • 4 min read • Fri, 14th Aug 2026
Jasbe automates invoice approvals across 56-site network
Software-as-a-Service

Jasbe automates invoice approvals across 56-site network

Automated approval controls are speeding payments at Jasbe Petroleum, cutting invoice clearance from days to hours across 56 service stations.

By Mark Tarre • 4 min read • Wed, 12th Aug 2026
The South Island's 10 plans for reshaping local government
Productivity

The South Island's 10 plans for reshaping local government

Ratepayers could face a major shake-up by 2028, as officials assess ten South Island council reorganisation plans now on the government's desk.

By Katie Todd • 7 min read • Wed, 12th Aug 2026
Maximor expands autonomous finance platform after growth
Software-as-a-Service

Maximor expands autonomous finance platform after growth

Finance teams are gaining a system that handles workflows end to end, as Maximor says its platform now covers 98% of transactions autonomously.

By Sofiah Nichole Salivio • 4 min read • Thu, 6th Aug 2026
Huel cuts month-end close by two days after overhaul
Software-as-a-Service

Huel cuts month-end close by two days after overhaul

Finance staff at Huel now close the books two working days faster after automating reconciliations and workflows, with no extra headcount.

By Sofiah Nichole Salivio • 3 min read • Tue, 28th Jul 2026
New South Wales launches portal for portable leave
Enterprise Resource Planning

New South Wales launches portal for portable leave

More than 250,000 community services workers can now track entitlements across employers after a New South Wales portal went live.

By Sean Mitchell • 4 min read • Thu, 23rd Jul 2026
Gartner warns CFOs on AI spend split over priorities
Data Analytics

Gartner warns CFOs on AI spend split over priorities

Boards may question finance AI programmes unless spending shifts from efficiency gains towards better decisions and growth, Gartner said.

By Karen Joy Bacudo • 4 min read • Tue, 21st Jul 2026
Hart council expands KHIPU cyber monitoring partnership
Data Protection

Hart council expands KHIPU cyber monitoring partnership

The Hampshire authority gains 24-hour protection for resident data and services without the cost of building its own security centre.

By Sean Mitchell • 4 min read • Fri, 17th Jul 2026
Bailey Abbott lands AI deal with three Adelaide councils
Smart Cities

Bailey Abbott lands AI deal with three Adelaide councils

Residents could see faster council services as three Adelaide local authorities test AI under a four-year partnership with Bailey Abbott.

By Sofiah Nichole Salivio • 3 min read • Fri, 17th Jul 2026
Catalyst urges New Zealand to back local tech suppliers
Software-as-a-Service

Catalyst urges New Zealand to back local tech suppliers

With NZD $13 billion set to be spent on public technology, the firm says procurement reform could keep more taxpayer money and control at home.

By Sofiah Nichole Salivio • 5 min read • Fri, 17th Jul 2026
Equiti opens Bangalore technology hub for global growth
Software-as-a-Service

Equiti opens Bangalore technology hub for global growth

The Dubai-based group is tapping India's engineering talent to deepen support for client platforms, AI and cyber security worldwide.

By Sofiah Nichole Salivio • 4 min read • Mon, 13th Jul 2026