Social Media stories - Page 2

THG Commerce backs Beauty of Joseon’s UK TikTok Shop

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partner programmes

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e-commerce

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marketing

THG Commerce teams with Beauty of Joseon for UK TikTok Shop debut, with affiliate creators driving 68% of early revenue and boosting Korean skincare reach.

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AI Music Still Less Than 1% of Streams, Report Says

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digital entertainment

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genai

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ai

AI tracks remain under 1% of streams as platforms curb spam and rights holders pivot from lawsuits to licensing synthetic artists.

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Cybercrooks abuse Keitaro tracker for AI scam campaigns

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malware

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phishing

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martech

Cybercriminals exploit Keitaro ad tracker to cloak AI trading scams and malware, tying some 15,500 malicious domains into a hidden network.

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OXIL urges safeguarding framework to curb online scams

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cx

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martech

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cybersecurity

OXIL unveils a safeguarding-based blueprint to fight online scams, shifting responsibility from individuals to coordinated organisational action.

AI agents vs AI automations: how to get the mix right in your future marketing strategy

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digital transformation

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cx

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martech

B2B marketers are racing to balance AI agents and rule-based automations to personalise at scale without losing the human touch.

Modern us contact center ai dashboard data streams customer support

Qualtrics unveils AI tools to fix customer issues fast

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uc

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data analytics

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digital transformation

Qualtrics launches AI-powered customer experience tools to unify feedback, automate analysis and fix service issues before they escalate.

Stressed marketer cluttered desk unique vibrant post amid dull stream

AI speeds up content production, but sameness a problem

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cx

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martech

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rpa

PhotoShelter report finds content is produced faster with AI, but brands are still battling generic content, stalled approvals and flat audience engagement.

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Pacvue adds Reddit Ads to unify retail media planning

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cx

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martech

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commerce systems

Pacvue to plug Reddit Ads into its commerce system, uniting community insights with retail media planning in one performance workflow.

Trust as a measurable asset for CMOs in the age of AI

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cx

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martech

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partner programmes

As AI floods marketing channels with competent content, CMOs are racing to quantify trust as their scarcest and most valuable asset.

Singapore call center vs ai chatbot digital self service illustration

Singaporeans want phone support as firms push digital

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uc

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digital transformation

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cx

Singaporeans still prefer calls for customer support, but firms are shifting budgets to digital self-service and AI, risking a widening gap.

Why brand visibility is the most critical metric in today's AI-driven world

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crm

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digital transformation

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cx

As AI transforms search, traditional marketing metrics lose clout, making always-on brand visibility the new make-or-break advantage.

saas.group tops USD $100m ARR as AI drives next phase

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saas

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martech

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erp

saas.group surpasses USD $100m ARR as it doubles down on AI-led upgrades and fresh acquisitions across its 25-plus software brands.

OpenOrigins app aims to prove photos real amid deepfakes

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physical security

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genai

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ai

OpenOrigins launches a free app that cryptographically proves photos and videos are real at capture, tackling deepfake-driven distrust online.

Indosat creators set 11-hour Eid TikTok livestream record

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uc

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cx

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martech

Two creators set an 11-hour Eid TikTok livestream record on a Jakarta-Yogyakarta journey, stress-testing Indosat's mobile network in real time.

Vietnam fake account farms fuel global cybercrime wave

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malware

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data protection

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mfa

Vietnam-based fake account farms are fuelling a growing global cybercrime market, flogging cheap logins, bot tools and disposable email tricks.

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Zapier data shows AI is now infrastructure for leads

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crm

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digital transformation

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cx

Zapier's study of 10,000 workflows shows AI is shifting from one-off tools to core lead-management infrastructure for sales teams.

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SeeBiz unveils social B2B marketplace for wholesalers

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digital transformation

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cx

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martech

SeeBiz launches a social B2B wholesale marketplace, blending product catalogues, ordering tools and feed-based networking for trade users.

3d smartphone tiktok dashboard cross channel ad analytics growth

Perion debuts Outmax AI agent to optimise TikTok ads

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martech

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ai

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marketing

Perion launches Outmax AI agent for TikTok, promising brands up to 25% better ad performance via its cross-channel optimisation engine.

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Syndigo buys Taggstar to boost real-time retail messaging

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devops

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digital transformation

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cx

Syndigo has snapped up Taggstar, folding its real-time social proof messaging into a wider product data cloud for retailers and brands.

Adobe adds conversational AI tools to Photoshop, Firefly

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martech

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rpa

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erp

Adobe is baking chat-style AI assistants into Photoshop and Firefly, letting users edit and generate images simply by describing changes.