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Asian Stories

Support stories

Lalamove boosts sales and customer engagement with Freshworks tools

Lalamove utilises Freshworks' tools Freshdesk and Freshsales to improve sales conversion by 24% and customer engagement by 58%.

By Catherine Knowles • 3 min read • Fri, 24th Nov 2023

Global Stories

Support stories

Customer Experience

IWD 2024: Who defines you as a woman

On International Women's Day 2024, a veteran female leader in tech argues that a woman's identity is self-defined, despite persistent prejudice in male-dominated industries.

By Kam Kaila • 6 min read • Thu, 7th Mar 2024

Information Communication & Technology

IWD 2024: Top tips for women entering male-dominated industries

Tips for women thriving in the male-dominated IT sector, focusing on imposter syndrome combat, networking, courage and authenticity, and promoting diversity and inclusion.

By Jayne Lewis • 4 min read • Thu, 7th Mar 2024

Customer Experience

IWD 2024: Why inclusion needs to be more than just a noble aspiration

IWD 2024 emphasises inspiring inclusion, with leaders urged to empower individuals within their teams for increased growth and success, notably in the male-dominated IT sector.

By Natalie Barrett • 4 min read • Thu, 7th Mar 2024

Education, Learning & Training

IWD 2024: Pushing through the uncomfortable to empower your teams

On International Women's Day 2024, women strive for equality in STEM fields, overcoming difficulties, and advocating for their teams, with data indicating a growing desire for career progression.

By Lisa Box • 4 min read • Thu, 7th Mar 2024

Hyperscale

IWD 2024: Celebrating achievements, championing empowerment & transforming hiring

On International Women's Day 2024, Equinix celebrates women's achievements and empowerment, while introducing the transformative 'Equinix Hire Up Program' to enhance fair hiring and diversity.

By Hwa Choo Lim • 1 min read • Thu, 7th Mar 2024

Storage

Pure Storage enhances partner programme for as-a-service era

Pure Storage is upgrading its partner programme to provide better support and align with partners' business models.

By Tom Raynel • 3 min read • Fri, 1st Mar 2024

Unified Communications

Nordic Semiconductor expands IoT series with nRF9151 device

Nordic Semiconductor enhances its nRF91 Series cellular IoT devices with the launch of nRF9151, a compact, pre-certified device.

By Tom Raynel • 3 min read • Mon, 26th Feb 2024

Partner Programmes

Exclusive: How NetApp's S3 Academy is fostering new talent

NetApp's S3 Academy in Australia and New Zealand is pioneering early-career development in tech with its innovative blend of experience, exposure, and education.

By Tom Raynel • 5 min read • Tue, 20th Feb 2024

Customer Relationship Management

Demand for Microsoft Dynamics set to triple by 2033

The Microsoft Dynamics market is expected to triple in value due to rising demand for its productivity-boosting software solutions.

By Shannon Williams • 3 min read • Tue, 2nd Jan 2024

Malware

Proofpoint acquires Tessian to bolster AI-driven cybersecurity defences

Proofpoint finalises acquisition of AI-leader Tessian, planning to enhance their cybersecurity platform by 2024.

By Catherine Knowles • 3 min read • Thu, 28th Dec 2023

Customer Relationship Management

Zoom looks to enhance CX with AI-powered refinements

Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.

By Shannon Williams • 3 min read • Thu, 7th Dec 2023

DevOps

Publicis Sapient & Tquila launch PS Hummingbird to boost AI capabilities

Consultancy Publicis Sapient and Tquila unveil PS Hummingbird, a project aimed at enhancing AI and cloud capabilities.

By Sean Mitchell • 2 min read • Wed, 6th Dec 2023

Migration

Hexaware Technologies launches 'Amaze for Modernisation' on AWS Marketplace

Hexaware Technologies has introduced Amaze for Modernisation, a transformation engine, to AWS Marketplace offering cost savings and operational streamlining.

By Sean Mitchell • 2 min read • Tue, 5th Dec 2023

Hyperscale

Cisco enhances Cloud Observability with new business metrics for AWS

Cisco boosts Cloud Observability with new business metrics for AWS, offering detailed insights into modern application performance.

By Shannon Williams • 2 min read • Wed, 29th Nov 2023

Virtualisation

11:11 Systems recognised as aspirational provider in Gartner's DRaaS report

11:11 Systems lauded in 2023 Gartner report, singled out as an aspiring DRaaS provider with commendable customer service.

By Sean Mitchell • 3 min read • Wed, 22nd Nov 2023

Stories from Other Regions

Support stories

Disaster Recovery

Assured Data Protection appoints Paul Dix as new CFO

Assured Data Protection appoints seasoned finance professional Paul Dix as its CFO, reinforcing their growth strategy amid an increased demand for cloud data protection solutions.

By Sean Mitchell • 3 min read • Thu, 1st Feb 2024