Telcos stories - Page 41
Egypt govt forced Vodafone to send out texts
Fri, 4th Feb 2011
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uc
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contact centre
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nato
Egypt forces Vodafone to send propaganda texts amid protests, challenging transparency and telco autonomy, says company statement.
Remote users in WAN jam
Tue, 1st Feb 2011
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uc
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data analytics
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martech
Enterprises face WAN woes as remote workloads strain networks, prompting a push towards optimisation to improve speed and efficiency.
Vodafone set on leading NZ customer service
Tue, 25th Jan 2011
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crm
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uc
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martech
Vodafone, outperformed by NZ banks in customer service, pledges significant improvements to claim the top spot, including onshore support and enhanced tools.
Telcos fail at customer service
Mon, 24th Jan 2011
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crm
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uc
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martech
NZ banks outrank telcos in customer service, with one in five Kiwis dissatisfied with their phone company, a new survey reveals.
Intruder alert
Wed, 1st Dec 2010
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uc
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digital entertainment
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ipad
Fraudsters target smart PABX systems, with Telecom and TelstraClear reporting 20 attacks each, proving no company is too small for hackers.
iSky date to be confirmed on Friday
Wed, 1st Dec 2010
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uc
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ipad
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ipados
Sky's iSky online TV service is on track for a New Zealand launch in the coming weeks, with a date confirmation expected this Friday.
Telcos pledge unmetered iSky access
Thu, 25th Nov 2010
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uc
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digital entertainment
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sky
Six telcos, including Orcon and Vodafone, offer unmetered access to iSky, Sky's new online TV service in NZ, promising more flexibility.
Telecom and Vodafone join forces for rural broadband
Fri, 12th Nov 2010
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uc
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vodafone
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partners
Updated: NZ's largest telcos will combine resources to roll out high speed broadband to rural communities sooner rather than later.
Challenging channel competence
Mon, 1st Nov 2010
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data analytics
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martech
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cdp
The emergence of Cloud Service Aggregators in the delivery value chain is rocking the foundations of the current channel structure. Channel compentici.
We're ready to collaborate
Mon, 1st Nov 2010
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uc
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chorus
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nzcs
While not a UFB bidder, TelstraClear, like all telcos, will nevertheless be impacted by the roll out of a new fibre network.
The Jury's out on SIP
Mon, 1st Nov 2010
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uc
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contact centre
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nzcs
The adoption of SIP in New Zealand is slower than the rest of the world, with Australia reportedly two years ahead.
Joyce fronts ICT trade mission to China
Thu, 14th Oct 2010
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uc
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datacom
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vodafone
ICT Minister Steven Joyce is off to China tonight to boost the presence of New Zealand companies in the Chinese market.
iPhone 4 goes contract free
Wed, 13th Oct 2010
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uc
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apple
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apple iphone
Apple's iPhone 4 now available without a contract in NZ, leap from Vodafone ties possible with no-contract purchases from Noel Leeming and Bond+Bond.
Your portable Office
Fri, 1st Oct 2010
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uc
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wireless networks
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apple
Working remotely is now simpler and more affordable, with mobile technology transforming business connectivity for SMEs.
SKY and Orcon partner for online TV
Tue, 28th Sep 2010
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uc
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kordia
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alcatel-lucent
SKY partners with Orcon for iSKY, bringing online TV to subscribers before Christmas, leveraging Velocix technology for better access.
Digital TV deadline set - 2013
Thu, 16th Sep 2010
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uc
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telcos
NZ's Digital TV switchover set for Nov 2013, freeing up spectrum for 4G services. Already 70% of households are prepared for the transition.
Facing the BIG GUNS
Sun, 1st Aug 2010
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uc
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contact centre
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banking
Mark Callander of CallPlus is boldly challenging NZ's big three telecoms, aiming to transform the competitive landscape for better consumer services.
Better service for some, but a way to go
Sun, 1st Aug 2010
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uc
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kordia
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contact centre
So if the industry is going to improve its image, what should be the key areas of focus? Here are my suggestions:.
Preparing for a fibre future
Sun, 1st Aug 2010
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uc
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chorus
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fibre
Telecom NZ readies for the fibre era, poised to shape a digital future with over 25,000km of fibre, aligning with government's Ultra Fast Broadband plans.
Changing times
Thu, 1st Jul 2010
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uc
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chillisoft
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distributors
Rosalie Nelson, a leading voice at IDC NZ, sheds light on the telco industry's transformation amid regulatory changes and economic shifts.