TelcoNews Asia - Telecommunications news for ICT decision-makers

User experience (UX) stories - Page 4

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EZZ joins JD Health to grow China supplement sales

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cx
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martech
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supply chain
EZZ partners with JD Health to boost China supplement sales, tapping JD.com's vast digital healthcare platform for broader consumer reach.
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Robinhood tests social trading beta with verified users

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fintech
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cx
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martech
Robinhood tests a verified social trading beta with 1,000 power users, letting them share live trades, stats and discussion in-app.
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AI aids product discovery, but shoppers shun checkout

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data protection
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digital transformation
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cx
AI is reshaping how shoppers discover products online, but Criteo data shows few trust it to handle checkout or share sensitive details.
Haekal

Adapting to change: How SEO specialists can leverage Google's generative AI update

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digital transformation
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martech
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genai
Google's generative AI update pushes SEO into a new era, forcing specialists to prioritise intent, E-E-A-T and NLP over rankings alone.
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Arduino, Qualcomm launch Hackster contest for UNO Q

Last month
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gaming
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robots
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iot security
Arduino and Qualcomm launch a global Hackster contest around the new AI-focused UNO Q board, giving away 300 units to developers.
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NetSPI unveils AI-led workflow redesign for pentesting

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devops
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cloud security
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application security
NetSPI unveils an AI-powered overhaul of its pentesting platform UX, promising two-click workflows and sharper risk-based remediation focus.
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The zero-click future: How to optimize your email strategy for AI

Last month
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cx
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martech
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personalisation
As AI becomes email's gatekeeper, marketers must shift from chasing clicks to earning VIP status through clean data and machine-friendly content.
Haekal

The pros and cons of AI in content generation: all you need to know

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digital transformation
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martech
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personalisation
AI is reshaping content creation, boosting speed and scale while raising urgent concerns over quality, authenticity and reader trust.
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Qualtrics unveils AI tools to fix customer issues fast

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uc
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data analytics
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digital transformation
Qualtrics launches AI-powered customer experience tools to unify feedback, automate analysis and fix service issues before they escalate.
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Island unveils SASE to cut proxy backhaul for AI era

Last month
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firewalls
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data protection
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hyperscale
Island has rolled out a SASE design that shifts inspection to the endpoint, cutting proxy backhaul and avoiding default SSL/TLS break-and-inspect.
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SeenThis & Vudoo team up to power shoppable video ads

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cx
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martech
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e-commerce
SeenThis and Vudoo join forces to deliver shoppable video ads on the open web, linking viewer attention directly to on-screen purchases.
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Open Point unveils unified engagement & stakeholder hub

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smart cities
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risk & compliance
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erp
Open Point has merged Social Point and Consultation Manager into a single platform to unify community engagement and stakeholder oversight.
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Van Weelde Shipping picks Unit4 ERPx for modernisation

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digital transformation
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partner programmes
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rpa
Rotterdam's Van Weelde Shipping selects Unit4 ERPx to modernise finance and operations while consolidating its enterprise systems.
Geoff

Trust as a measurable asset for CMOs in the age of AI

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cx
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martech
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partner programmes
As AI floods marketing channels with competent content, CMOs are racing to quantify trust as their scarcest and most valuable asset.
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Singaporeans want phone support as firms push digital

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uc
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digital transformation
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cx
Singaporeans still prefer calls for customer support, but firms are shifting budgets to digital self-service and AI, risking a widening gap.
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Governments to deploy AI agents, tighten oversight by 2029

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digital transformation
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cx
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martech
Most governments will lean on AI agents for routine decisions by 2028, with stricter explainability and human oversight baked in by 2029.
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XConnect & SONIO team up to fight fraud in fintech

Last month
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gaming
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data protection
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mfa
XConnect links its mobile network fraud signals into SONIO's identity platform to tighten onboarding and compliance for fintech and gambling.
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Bybit unveils AI Trading Skill for automated crypto trades

Last month
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crypto
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fintech
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risk & compliance
Bybit launches AI Trading Skill, letting users place crypto trades and manage accounts via natural-language prompts across top AI tools.
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KuCoin unveils AI Skills Hub to power smarter crypto

Last month
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data protection
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devops
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crypto
KuCoin launches AI Skills Hub, an open marketplace of modular tools letting agents tap exchange data and automate crypto workflows.
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UiPath & Deloitte launch agentic ERP for AI-first ops

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digital transformation
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it automation
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partner programmes
UiPath and Deloitte unveil Agentic ERP to orchestrate AI agents, bots and people across fragmented finance and supply chain workflows.