Virtual Assistant stories
The tool aims to cut routine enquiries and help Canadians compare cover without logging in, as TD expands AI across its businesses.
Small firms in Germany and Greece are first in line for Vodafone Business’s new Google Cloud-backed AI concierge and cyber defence tools.
Automated safety checks and complaint handling are already cutting delays and risks as the steelmaker scales agentic AI across operations.
More than 300 AI agents are now cutting turnaround times, routine HR queries and maintenance delays across the steelmaker’s global operations.
The new platform aims to cut routine bookkeeping for small firms by automating payments, reconciliation and tax prep while keeping users in control.
Routine admin tasks can now be handled in the background, though Wingman will still ask before sending messages or altering key data.
Workday launches Sana, a conversational AI hub to search, act and automate workflows across its HR, finance tools and third-party apps.
RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.
Finastra launches OperatorAssist AI to cut banks' payment investigation work, promising 20-30% faster exception handling and reduced costs.
TechnologyOne launches Guide, an AI assistant to streamline council services and student support across Australia and New Zealand.
Founders could save up to AUD $70,000 per hire as the Australian talent provider targets busy chiefs with offshore AI-trained support.
US wealth clients will get market insights and reminders from Citi Sky as Citi rolls out the AI assistant alongside advisors this summer.
The rollout puts generative AI in front of Citigold clients as banks race to show it can aid investors without sidelining advisers.
The insurer will use cloud and AI tools to cut claims admin and speed up customer service under a five-year agreement with Microsoft.
British shoppers can now buy TCL's new QLED line-up from GBP £379, with models spanning Google TV, Fire TV and a 98in screen.
Kiwis can now use voice and camera prompts in Google’s AI search tool, which is rolling out across more than 200 countries and territories.
Clarence Medical Centre in Wales has launched a multilingual AI assistant to ease admin pressure and streamline patient registration online.
Thrive Global AI reports USD $2.5m in early sales, secures USD $4.5m in bookings and launches a real-time analytics module for brands.
DRA launches Chennai's first multi-lingual AI home sales assistant, giving buyers instant project details and scheduling site visits.
Vancouver-based Hiswai has launched Zuno, an AI chat layer that turns corporate websites into conversational, data-rich customer hubs.