Viber stories
8x8 sees AI customer interactions surge across voice, chat
Last month
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uc
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data protection
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digital transformation
8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.
8x8 reports surge in AI-powered CX adoption & unveils new tools
Thu, 7th Aug 2025
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uc
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devops
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digital transformation
8x8 reports a 150% rise in AI-powered customer interactions and unveils new tools enhancing CX with AI-driven insights and secure payment options.
Kudosity launches RCS beta testing in the Asia Pacific
Mon, 18th Nov 2024
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data protection
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cx
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martech
Kudosity has launched beta testing for Rich Communication Services in the Asia Pacific, inviting businesses to enhance customer engagement through innovative messaging.
Dedoco unveils AI platform Ping to protect consumers from scams
Fri, 24th Nov 2023
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cybersecurity insurance
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advanced persistent threat protection
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zero trust security
Singapore-based Dedoco's AI platform, Ping, aims to protect consumers from online scams, enhancing trust and security in business communications.
Squire Technologies launches Mirus, a game-changer in mobile communication
Fri, 27th Oct 2023
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firewalls
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breach prevention
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wechat
Squire Technologies introduces Mirus, an innovative messaging platform set to transform mobile and enterprise communication.
Social media platforms causing VoIP revival
Fri, 14th Aug 2015
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uc
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facebook
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voip
In the age of hyper connectivity, VoIP is enjoying a very mainstream renaissance across business and consumer usage.
Wave of consolidation will occur in social messaging in 2014
Sat, 12th Apr 2014
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facebook
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whatsapp
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ovum
Industry shifts loom as analysts predict a surge in social messaging consolidation in 2014, fuelled by key acquisitions.