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Xero reveals AI vision & GenAI-powered business assistant JAX
Last week
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accounting systems
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commerce systems
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ai
Xero unveils AI vision and previews GenAI-powered business assistant, JAX, aiming to revolutionise accounting for small-scale businesses by automating tasks and delivering tailored insights.
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WhatsApp tops as preferred social media app in Singapore
Last month
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facebook
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whatsapp
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meltwater
WhatsApp claims the crown as Singapore's favourite social media app, with over 27% preference among users, according to the Digital 2024: Singapore report by Meltwater and We Are Social.
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Decline in trust with SMS platforms predicted by new XConnect study
Last month
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cloud services
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phishing
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email security
A study by XConnect and Mobilesquared reveals CPaaS providers are expected to lose nearly a quarter of trust in SMS platforms between 2023 and 2025 due to potential fraud risks.
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'Singaporeans concerned over internet misinformation, Digital 2024 report reveals'
Wed, 31st Jan 2024
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instagram
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whatsapp
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youtube
Despite high internet penetration, Singaporeans show concern over digital misinformation and personal data use, says the Digital 2024 report by Meltwater and We Are Social.
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Global social media users surpass 5 billion mark, reports Digital 2024
Wed, 31st Jan 2024
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instagram
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social media
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whatsapp
Global social media users sail past the 5 billion mark, making up 62.3% of the population, as Digital 2024 report unveils commercial platforms' strong year-on-year growth.
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Air India launches AI assistant AI.g on WhatsApp for customer support
Thu, 11th Jan 2024
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whatsapp
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connectivity
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germany
Air India's AI-driven virtual assistant, AI.g, has been launched on WhatsApp to offer customers an easily accessible support channel for over 1300 travel-related enquiries.
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AI marked as top cybersecurity challenge for next year
Tue, 9th Jan 2024
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apple
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martech
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iot
Cybersecurity challenges for 2024, including AI-driven threats, are spotlighted by Kaspersky, urging heightened vigilance in adopting online security measures.
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Google unveils Gemini, it's multimodal AI model that beats ChatGPT
Thu, 7th Dec 2023
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bi
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big data
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video
Google debuts Gemini, a pioneering multimodal AI model, offering advanced code generation and comprehension across diverse tasks.
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Zoom looks to enhance CX with AI-powered refinements
Thu, 7th Dec 2023
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bi
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crm
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big data
Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.
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Dedoco unveils AI platform Ping to protect consumers from scams
Fri, 24th Nov 2023
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cloud services
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cybersecurity insurance
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advanced persistent threat protection
Singapore-based Dedoco's AI platform, Ping, aims to protect consumers from online scams, enhancing trust and security in business communications.
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DocuSign integrates with WhatsApp, accelerating digital contract processes
Fri, 17th Nov 2023
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cloud services
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encryption
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privacy
DocuSign, global e-signature leader, has announced an integration with WhatsApp, aiming to enhance digital contract processes.
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Google apps, WhatsApp identified as primary malware conduits in retail sector
Thu, 16th Nov 2023
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phishing
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email security
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cios
Google apps and WhatsApp emerge as primary malware distribution channels in the retail sector, warns Netskope Threat Labs.
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Monash University and CSIRO create quantum-secure online transaction algorithm
Wed, 15th Nov 2023
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encryption
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cryptocurrency
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blockchain
CSIRO, in association with Monash University, creates 'LaV', a quantum-secure algorithm enhancing online transactions.
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Indian teachers co-design AI tool with Microsoft for enhanced learning
Thu, 2nd Nov 2023
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microsoft
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connectivity
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whatsapp
Indian teachers collaborate with Microsoft Research on an AI tool, Shiksha copilot, to improve educational content.
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Squire Technologies launches Mirus, a game-changer in mobile communication
Fri, 27th Oct 2023
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cloud services
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firewall
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breach prevention
Squire Technologies introduces Mirus, an innovative messaging platform set to transform mobile and enterprise communication.
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Aleph Group unifies global brands in strategic 'One Brand' initiative
Tue, 24th Oct 2023
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partner programmes
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whatsapp
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instagram
Aleph Group solidifies its global presence, merging its diverse regional brands into its main brand in a strategic 'One Brand' initiative.
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Balancing digital video demand and environmental sustainability in tech
Tue, 24th Oct 2023
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power / energy
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public internet
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electricity
The global tech community is addressing the environmental impact of video traffic on networks, according to Philippe Wetzel, CEO of VITEC.
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Securing festive shopping: Tips to avoid online scams and protect personal data
Tue, 24th Oct 2023
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apple
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martech
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commerce systems
As online festive shopping skyrockets, concerns about personal cyber security have deepened. Avoid becoming a victim of scams with these top tips.
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Envato appoints Noelle Kim as Global CMO to Empower Creative Community
Tue, 10th Oct 2023
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ai
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instagram
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facebook
Envato, the online creative community, has hired Noelle Kim as its new global Chief Marketing Officer. Kim brings extensive experience from Meta and Google.
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Publicis Sapient helps Salesforce users' integrate with WhatsApp
Fri, 6th Oct 2023
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bi
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big data
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ml
Publicis Sapient plans to improve Salesforce via Business WhatsApp integration, promising a seamless customer experience.
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78% of UK Shoppers Pause Spending Before Black Friday: Esendex Study
Thu, 5th Oct 2023
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cx
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martech
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online shopping
Over three-quarters of UK consumers will hold off from spending up to a month before Black Friday to snag seasonal deals, finds Esendex study 🛍️📱📧.
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Enhanced customer experience platform with Zoom AI-powered innovations
Thu, 5th Oct 2023
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cx
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contact centre
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martech
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
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How WhatsApp makes money explained
Wed, 6th Sep 2023
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voip
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contact centre
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martech
How does WhatsApp, the messaging giant, generate revenue? We explore its diverse streams, from business services to digital payments.
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Trojanised WhatsApp and Telegram applications stealing crypto funds
Mon, 20th Mar 2023
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cryptocurrency
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blockchain
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cybersecurity
Rhreat actors are going after victims’ cryptocurrency funds using trojanised Telegram and WhatsApp applications.