Global technology company, Zoho Corporation, have announced the launch of 10 generative AI Zoho application extensions and integrations powered by ChatGPT.

Zoho launched in Australia in 2019 and has launched numerous new apps, created many new jobs and grown its customer base in the region exponentially.

Zoho has unveiled its new collaboration experience, Trident, as well as strengthened collaboration technologies.

These developments have been put in place to help customer service agents to improve engagement and deliver better customer experiences.

"Over the last 12 months, we've seen a huge influx of clients seeking out Zoho's Finance Platform. It's been a pronounced trend."

50,000 organisations trust the breadth, depth, and value of Zoho One to run their businesses, as noted by the company.

ManageEngine has announced the availability of CloudSpend, its cloud observability and cost optimisation platform, for Microsoft Azure.

ManageEngine's Endpoint Central service has been recognised as a leader by IDC MarketScape in several categories including Internet of Things device deployments and UEM software for SMEs.

"TrainerCentral offers all the necessary tools to build a website, set up a business, and create online courses, giving our trainers time to focus."

The recent World Economic Forum Global Risks Report 2022, which was published this week, contained several warnings about the state of data usage and prioritisation on cyber security.

Electric monitoring of home workers by companies is rising rapidly with more bosses using software to monitor remote workers.

A new active cyber-espionage campaign has compromised global organisations in the defence, education, energy, healthcare and technology sectors.

Global technology firm Zoho has released new apps and services for Zoho One, its operating system for business. 

ManageEngine has announced it's been positioned in the 2021 Gartner Magic Quadrant for Unified Endpoint Management Tools.

ManageEngine has announced it's been named a Niche Player in the 2021 Gartner Magic Quadrant for IT Service Management Tools.

Canvas for Zoho CRM is a design studio for CRM personalisation. It enables businesses to create their own CRM interfaces that are better suited to the role of each employee, without IT or developer involvement.

Zoho’s ManageEngine has updated the company’s AI assistant Zia with augmented analytical capabilities.

According to a survey conducted by the Zoho Corporation, more than 86% of ANZ based organisations are using AI more than they did two years ago.

"For data to be a true catalyst of business growth, there can't be any gaps in the collection, management, or analysis process."

More than 7,500 customers have signed up to Bigin in less than a year, Zoho reports.

"The nature of work has undeniably changed, and Workplace has grown to meet that change," comments Zoho chief strategy officer Vijay Sundaram.

When faced with significant challenges almost half of Australia's rural-based small business leaders are starting, or intend to start, side hustles to support household income.

Vendors added and upgraded, alongside the old reliables in the 2020 Gartner Magic Quadrant for CRM Customer Engagement Center.

Seeking innovative ways to enjoy the powerful advantages finely honed AI tools can offer should be an incentive for providers that hope to survive and thrive in the 2020s and beyond.