About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon
Marcura enhances services with AI integration for maritime
Today
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customer service
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predictive analytics
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data integration
Marcura has unveiled a comprehensive upgrade to its services, integrating AI-powered automation to enhance efficiency in the maritime sector.
Twine secures USD $1.5m funding for AI-driven platform
Today
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cx
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ai
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investment
Twine has secured USD $1.5 million from Airtree Ventures and investors, aiming to enhance its AI platform that turns customer interactions into actionable business insights.
Christchurch firm Concentrate wins 2024 HubSpot Impact Award
Today
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digital transformation
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digital marketing
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cms
Christchurch's Concentrate has won HubSpot's 2024 Impact Award for Product Excellence, celebrating its redesign of Chelsea Sugar's website which boosted user engagement.
App marketing trends: Rising ad budgets & KPI targets
Today
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gaming
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genai
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appsflyer
A new survey by Liftoff and AppsFlyer reveals a 54% rise in aggressive KPI targets for app marketers, with many adapting to changes in ad strategies and budgets.
Study links loot box purchases to mental health issues
Today
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gaming
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online gambling
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mental health
A study of over 1,400 adults reveals a concerning link between loot box purchasing in video games and gambling behaviours, mental health issues, and addictive tendencies.
LexisNexis completes acquisition of IDVerse for AI solutions
Today
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digital identity
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fraud prevention
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identity verification
LexisNexis Risk Solutions has acquired IDVerse, enhancing its AI-powered risk and fraud solutions to bolster identity verification and onboarding processes.
UK businesses face barriers in adopting AI technologies
Today
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digital transformation
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ai
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customer data
New research reveals that UK businesses face significant hurdles to AI adoption, including lack of expertise, high costs, and uncertainties around investment returns.
Sage launches cloud finance solution for UK construction
Today
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productivity
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sage
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project management
UK construction professionals face dwindling productivity, prompting Sage to launch Sage Intacct Construction, a cloud-native financial tool aimed at enhancing efficiency.
Robotic Marketer founder addresses workplace gender issues
Today
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employment
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gender equality
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gender gap
Mellissah Smith, Founder of Robotic Marketer, champions gender equality in workplaces, urging both men and women to actively support female career growth.
NetDocuments unveils ndMAX Studio with 12 AI legal apps
Today
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document management
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ai
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legal tech
NetDocuments has unveiled its ndMAX Studio, introducing 12 AI applications designed to boost efficiency and streamline document management for legal professionals.
TechSee unveils Connectivity Guru for Wi-Fi diagnostics
Today
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cx
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smart home
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home security
TechSee has unveiled Connectivity Guru, a visual AI solution enhancing Wi-Fi troubleshooting with real-time diagnostics and 3D heatmaps for improved customer support.
Teleperformance launches Cloud Campus for remote security
Today
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data protection
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cybersecurity
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business continuity
With cyber attacks hitting Australian firms every six minutes, Teleperformance unveils Cloud Campus to bolster data security for remote workforces.
FedEx launches tool to streamline global import logistics
Today
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world trade organisation
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shipping
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fedex
FedEx has launched its Collaborative Shipping Tool to enhance import processes, improving efficiency and visibility for global customers amid rising import demands.
Schneider Electric tops global sustainability ranking again
Today
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saas
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ai
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lenovo
Schneider Electric has secured top honours in Canalys' Global Sustainable Ecosystems Leadership Matrix for the second year running, highlighting its sustainability commitments.
Wireless Broadband Alliance releases L4S Wi-Fi guidelines
Today
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gaming
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apple
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nokia
The Wireless Broadband Alliance has unveiled new guidelines for implementing L4S technology in Wi-Fi, aiming to enhance low-latency applications like cloud gaming and VR.
AI boosts work-life balance for US business leaders
Today
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ai
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microsoft
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google
A recent report reveals that 61% of US business leaders believe AI is enhancing their work-life balance, with ChatGPT as the preferred tool.
Singapore unveils AI-driven future in 2025 budget plan
Yesterday
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storage
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cdp
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ai
In a landmark 2025 budget, Singapore aims to enhance its AI-driven economy with major investments in workforce development and sustainable tech, say officials.
Nozomi Networks named leader in CPS protection by Gartner
Yesterday
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iot security
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iot
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advanced persistent threat protection
Nozomi Networks has been named a Leader in the 2025 Gartner Magic Quadrant for CPS Protection Platforms, underscoring its prominence in cyber-physical systems security.
Palo Alto Networks unveils innovative Cortex Cloud solution
Yesterday
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firewalls
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cloud security
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application security
Palo Alto Networks has launched Cortex Cloud, a cloud security solution that enhances threat prevention and response amid rising cyber threats.
Kaspersky blocks over 893 million phishing attempts in 2024
Yesterday
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malware
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cryptocurrency
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blockchain
In 2024, Kaspersky blocked over 893 million phishing attempts, a 26% rise from 2023, as cybercriminals exploited trusted brand names to deceive users.