TelcoNews Asia - Telecommunications news for ICT decision-makers

Stories by Staff - Page 12

Customer service

Era of digitisation helps companies boost customer experience

Thu, 14th Jan 2016
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crm
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cx
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martech
With digitisation on the rise, customers are now savvier and more demanding about how they interact with brands.
Computer virus

FortiGuard Labs: IoT attacks and new evasion techniques will characterise emerging threats in 2016

Mon, 11th Jan 2016
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firewalls
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network infrastructure
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network security
As 2016 approaches, the threat landscape is as dynamic as ever with significant trends in malware and network security becoming more important.
Thinkstockphotos 483674918

How to strike the delicate balance between technology, marketing, and sales

Thu, 24th Dec 2015
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martech
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marketing
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squiz
Modern business trends leave for a tricky balance between demanding parts of business. Squiz CEO John-Paul Syriatowicz has three tips.
Thinkstockphotos 457087763

The Year of Mobile Collaboration: What to Expect in 2016

Tue, 22nd Dec 2015
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byod
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cloud services
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at&t
In 2016, expect mobile collaboration to transform work, driving success with secure cloud tech and BYOD growth.
Thinkstockphotos 500032468

New security approach needed as corporations evolve

Mon, 21st Dec 2015
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ddos
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network infrastructure
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sdn
Modern corporations throughout Asia Pacific need to evolve their approach to security threats according to AT&T security research.
Cloudsolutions

Gartner on SDN: Delivering business agility

Tue, 15th Dec 2015
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virtualisation
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network infrastructure
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hyperscale
SDN is creating a lot of excitement, emerging with the promise of flexible workload mobility, as well as programmatic configuration and control.
Silhouette

Preventing advanced threat breaches is nothing more than a fantasy

Mon, 14th Dec 2015
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data analytics
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martech
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planning
Claims to stop cyber threats - just a fantasy, as 2015's breaches reveal a stark gap in defence tactics and tech efficacy, says RSA president.
Business force

Predictions 2016: Awakening the force in your data centre

Mon, 14th Dec 2015
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hyperscale
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dc
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supply chain
The shift towards cloud-based data centers is driving major changes in the business world, with five key trends emerging for 2016 and beyond.
Collaboration room

What will collaboration look like in 2016?

Mon, 14th Dec 2015
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uc
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hybrid & remote work
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collaboration
In recent times, we've seen some incredible collaboration innovations come to life and the nature of work rapidly change.
Realpresence

Technology has arrived to transform your workplace into a collaboration hub

Wed, 9th Dec 2015
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uc
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hybrid & remote work
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collaboration
The first smart hub for group collaboration that transforms Polycom's iconic three-point conference phone into a powerful system is now available.
Fibre

CityLink turns 20 years old

Wed, 9th Dec 2015
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spacetech
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fibre
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citylink
It might have recently turned 20 years old, but if you mention the name CityLink in Auckland, people immediately think 'bus company'.
Fuji xerox printers docuprint 3220 banner

Scanners: The unexpected financial management saviour

Wed, 2nd Dec 2015
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document management
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ecm
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martech
The Fuji Xerox DocuMate 3220 is an all encompassing scanning solution that makes organising your financial paperwork easier than ever before.
Fallback

UFONE's new PBX platform empowers channel partners

Wed, 2nd Dec 2015
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partner programmes
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cloud services
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ufone
UFone has rolled out a new Cloud Hosted PBX service, designed specifically for channel partners with business end users and powered by the 3XC system.
Compass cloud hosted solutions1

What is the secret to saving money on IT expenses?

Mon, 30th Nov 2015
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compass communications
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it managers
Information Technology: all businesses need it, but if you're a small to medium sized business can you manage this cost effectively in-house?.
Always on

Avoiding the four million dollar pitfall of unplanned downtime

Wed, 25th Nov 2015
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virtualisation
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dr
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cloud services
Veeam's Raymond Goh offers up four tips for how IT can support the infrastructure required of an always-on business, while driving sustainable growth.
Stages of security

Fortinet and IDC: The five stages of IT security

Wed, 25th Nov 2015
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firewalls
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network infrastructure
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network security
From ad hoc to optimised: The IDC-Fortinet report unveils the universal journey of IT security, pressing firms to ascend five essential stages.
Flash

Online flashcards - the benefits

Fri, 20th Nov 2015
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edutech
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e-learning
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tablets
Embracing the digital classroom, students find quick, effective learning in online flashcards, now boosting memory with on-the-go access.
Snoopy

Film review: Snoopy and Charlie Brown, the Peanuts Movie

Wed, 18th Nov 2015
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gaming
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digital entertainment
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film review
Charlie Brown's eternal quest for love charms in the nostalgic 'Peanuts Movie', as both kids and adults root for the underdog.
Internet speed

Four proven ways to speed up your broadband

Mon, 16th Nov 2015
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uc
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chorus
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broadband
Suffering slow internet? Four expert tips could turbocharge your broadband, ensuring a faster, more reliable connection.
Social media customer care

Social customer care: Are you doing it right?

Mon, 16th Nov 2015
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crm
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martech
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social media
Aspect Software's Kristen Pimpini offers up some tip on harnessing social media for your business' customer care.