Chatbots stories
According to a new report by Capgemini Research Institute, 60% of businesses in major sectors rely on digital twins to improve operational performance.
Organisations are becoming more comfortable with sophisticated 'cloud 2.0' technologies, even as they confront difficulties in hiring and retaining IT talent.
Freshworks' annual benchmark report shows a 23% improvement in IT ticket resolution speed as remote work increased.
Laybuy partners with fellow New Zealand company Ambit to launch conversational AI in a bid to support its international growth.
Organisations are facing new challenges in IT service management as hybrid working becomes the norm, according to a survey by ManageEngine.
Mindfields partners with Uniphore to enhance conversational automation offerings, boosting customer satisfaction and aiding post-pandemic recovery.
NVIDIA unveils updates to its AI platform and launches the AI Accelerated program with over 100 partners, including Adobe, Red Hat, and VMware.
It's a question that's been pondered over the decades, shrouded in mystery. How can organisations give customers what they really want?.
Accenture has launched a dedicated Metaverse Continuum business group as physical and virtual realities converge.
VIS Global announced today that it has entered into a multi-country strategic partnership with Conversational Automation company Uniphore.
Powered by Adobe Experience Platform, the additions mean brands can deliver tailored interactions across channels to their customers to build out experiences.
Conversational AI platform Ambit is hosting a webinar to develop understanding of the uses of digital employees to provide long-term company benefits.
Clocking up fewer sales calls and booking more business via your company website these days? You and just about every other B2B business owner in Australia.
Only two firms offer low-cost computer-generated financial advice in New Zealand, despite it being available for four years.
As Kevin Parker retires, taking on a new role, video interviewing, assessment, and text-enabled recruitment company, HireVue, has shared news of its new CEO.
No matter where businesses are in their digital transformation, sooner or later, implementing automation processes will become a daily activity.
Real estate technology company Matterport has hired Ben Corser as its new managing director for Asia-Pacific, as it looks to expand in the region.
Verloop.io partners with Vonage to expand conversational AI applications across multiple channels, including WhatsApp and Facebook Messenger.
AI technology is set to revolutionize contact centres, says NICE. Companies that don't embrace it risk falling behind.
UK chatbot market set to boom, with spending on AI systems predicted to reach $77.6bn in 2022, according to Chatbot Trends Report 2021.
