Customer data stories
Australian consumers face a higher risk of tailored scams, as stolen contact details can be used to mimic trusted brands after the Origin breach.
Sustainability teams could cut reporting and data-migration work by more than 70% as Gravity seeks to prove its AI agent can handle real workflows.
Retailers gain a templated way to host branded content and shoppable pages, as suppliers seek better visibility and clearer sales attribution.
Rising fraud, shipping costs and AI-driven shopping are set to squeeze retailers' margins this holiday season unless customer data improves.
Retailers risk losing loyalty when AI acts on fragmented data, as shoppers now expect instant, relevant responses to every signal.
The 76-person software firm says the move will cut shadow AI risks and save about USD $150,000 a year in governance costs.
Operators could lift spend and speed service as hospitality payments move from fixed terminals to connected platforms across venues.
Autonomous tools with broad permissions could expose customer records and email to costly breaches, TalkTalk Business says, as SMEs rush to adopt AI.
Full-call analysis has lifted Finance One's compliance and coaching performance, after the lender reviewed more than 300,000 customer calls.
Telecoms operators could keep more customer data and service revenue as the pair embed AI agents into television software.
The deal gives Portland's women's teams AI tools to target supporters more precisely, as sponsors chase stronger engagement in a growing market.
New account holders are moving into online banking faster, with Quontic lifting immediate digital uptake to the mid-70% range after the link-up.
Mid-sized firms risk wasting cybersecurity spend unless one executive is accountable for translating alerts into financial and operational decisions.
Thousands of firms face higher risks of fines and delays unless customer records are verified and kept current before July 2026.
Most UK enterprises now see AI boosting productivity, but 78% are keeping human approval points and guardrails in place.
Diners in Sydney now have a new way to find venues, while operators can tap first-party data and commission-free bookings.
Small businesses could cut manual admin as the new tool links emails, CRM records and chats into one workflow for review.
Fragmented systems are squeezing margins and slowing decisions for most direct-to-consumer brands, according to a survey of retail leaders.
Indian SMBs can go live in four to six weeks as Salesforce bundles sales, chat and analytics tools with setup support.
Australian brands face a tougher loyalty market as 93% of consumers hold memberships, yet active use has fallen and relevance is lagging.
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