Hospitality stories

Yorkshire’s Apollo3D launches Infinity Virtual Tours, turning Matterport scans into guided, data-rich journeys for retail, venues and estates teams.

New research reveals retail leads commerce media maturity, with 22% at advanced stages, while automotive lags, highlighting vast sector disparities worldwide.

SAS has been named a leader in real-time interaction software for its Customer Intelligence 360, excelling in AI and data-driven customer engagement.

Young UK hospitality staff face more shift unpredictability and stress than Gen X, with 73% of Gen Z reporting last-minute changes to their schedules.

Rachelle Alexis Lim has been named MultiSafepay CEO to expand its payment services, especially targeting SMEs across Europe, following its acquisition by Ant International.

By 2026, AI and tax intelligence will revolutionise business compliance, driving real-time reporting and transforming finance, trade, retail, and hospitality sectors globally.

Adyen launches durable S1E4 Pro and versatile S1F4 Pro payment terminals, designed to boost efficiency in retail, hospitality, and beauty sectors.

Paytronix launches Journey Builder, an AI tool that automates personalised marketing campaigns for restaurants and convenience stores in real time.

NZ small businesses saw 1.9% sales growth year-on-year, but jobs fell 1.2%, with sectors like construction and hospitality facing ongoing challenges.

Syrve launches AI-powered tools to boost hospitality efficiency, offering faster inventory counts, smarter invoice scanning and fleet optimisation globally.

ECI Partners has exited CSL with a 3.5x return, moving the firm into its first continuation fund to back ongoing growth in IoT connectivity.

Humanforce appoints Aaron Thorne as Chief Sales Officer to drive global expansion and strengthen sales in frontline workforce management sectors.

Adyen is unifying payment systems across nearly 50 LVMH Maisons to enhance luxury customer experiences in over 1,000 stores globally.

Small business failure risk in Australia has risen 4.5%, outpacing 2.9% growth, hitting micro and young firms hardest amid shifting spending and inflation pressures.

Zeller unveils Australia's first developer-driven payment suite, boosting omnichannel payment solutions for large, multi-site enterprises nationwide.

Hoteliers can boost profits and enhance guest experiences by using AI technologies like generative AI and predictive analytics to forecast demand and understand customer choices.

South Island leads NZ's labour rebound with 5.4% job growth and 5.1% wage rise, as casual roles surge 10.2% and trades sector booms.

UK payments firm yetipay has raised GBP £3.5 million to fuel growth and new products for hospitality and retail, boosting annual revenues sevenfold.

Rising violence has prompted retailers and healthcare in Australia and New Zealand to adopt Motorola's body-worn cameras, boosting frontline staff safety.

Agentic AI is boosting productivity and innovation across Australia, helping firms tackle skills shortages and accelerate development in multiple sectors.