IT support stories - Page 5

HID has launched InvoTech Cloud, a cloud-based solution designed to revolutionise uniform management in hotels and hospitals by offering real-time inventory insights.

Harmonising AI with human expertise, IT support services are enhancing customer experience while meeting the challenges of a rapidly evolving digital landscape.

ControlUp has boosted its ControlUp Edge DX system with advanced user dashboards, employee sentiment surveys and a AI-based chatbot, aiming to optimise IT management.

Google pairs up with the Malaysian Government to launch two major projects aimed at fostering AI skills among the youth and enhancing public service using cutting-edge cloud tools, aligning with the MADANI Economy Framework.

Yellow.ai launches an AI-powered Email Automation feature, revolutionising customer service with real-time responses, increased efficiency, and reducing operational costs by 60%.

GoTo debuts GoPilot, an innovative AI assistant for its GoTo Resolve service, designed to automate diagnostics and streamline IT operations.

Despite the known benefits of seeking aid from MSPs, many in IT remain reluctant due to fears of vulnerability, independence, loss of control, and rejection.

GitLab rolls out GitLab 16.8 featuring Google Cloud Platform Secret Manager support, Maven dependency proxy for faster builds, and the general availability of Workspaces.

Ash Ramanayake, who is the Country Manager for SPAC at Milestone Systems, joins us today to give us an update on Milestone Systems. .

Digital workplace leaders can implement shared applications and practices to drive better business outcomes, Gartner reveals.

Prioritising the use of AR can help training and staff onboarding and offers a long-term business solution to closing skills gaps.

Neo4j has announced a service delivery alliance with Deloitte Consulting Southeast Asia for a range of services to customers within the region.

Sophos research reveals how AvosLocker ransomware exploits AnyDesk to launch attacks, bypassing security controls.

Tech support scams are the top phishing threat to consumers, according to a report by NortonLifeLock's global research team.

Poly's account manager for New Zealand, Laura Peddie, discusses the impact of remote working on the headset sector in an exclusive interview with TechDay.

The role of the IT department is becoming increasingly important, with new research finding 90% of workers needing more IT support when working from home.

The security and scalability of software and tools used to support remote working is being called into question by many IT leaders.

Here are a few things you mightn't know about New Zealand's own Delta Technology Solutions and their data monitoring services.

Auckland's Lancom is transforming IT support with DeskDirector, a new app that streamlines issue resolution and boosts efficiency for medium-sized businesses.

Demand for IT talent surges, with listings up 27% year-on-year, driven by digital transformation and diverse new roles, reports Seek New Zealand.