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Visa says AI agents may soon negotiate business deals
Digital Transformation

Visa says AI agents may soon negotiate business deals

Many firms are preparing to let software bargain and buy for them, even as consumers remain wary of giving AI free rein over spending.

By Karen Joy Bacudo • 4 min read • Last month
Delivery options drive AI shopping decisions, Ingrid finds
Customer Experience

Delivery options drive AI shopping decisions, Ingrid finds

Delivery details are now as decisive as product recommendations, with 61% of shoppers saying they can make or break an AI-led purchase.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Stories from Other Regions

Millennials stories

UK marketers plan to spend more on AI, Canva finds
Data Protection

UK marketers plan to spend more on AI, Canva finds

Most UK marketing leaders plan to boost AI budgets, but consumers want clearer rules before trusting adverts made with it.

By Sean Mitchell • 5 min read • Last week
Millennials trust AI more than Gen Z, survey finds
Customer Experience

Millennials trust AI more than Gen Z, survey finds

Australians are using AI heavily, but most still want clear labelling and sourcing before they trust its search and shopping advice.

By Sofiah Nichole Salivio • 4 min read • Last week
Australian businesses embrace social selling, PayPal says
Digital Transformation

Australian businesses embrace social selling, PayPal says

Social platforms now account for 11% of online sales in Australia, with smaller firms driving a rapid shift to direct digital storefronts.

By Sean Mitchell • 3 min read • Last month
Amazon ad revenue surges 62% in Australia, says Pattern
Marketing Technologies

Amazon ad revenue surges 62% in Australia, says Pattern

Amazon's ad business is now outpacing major rivals in Australia, as Pattern estimates annual revenue reached USD $392 million in 2025.

By Sean Mitchell • 4 min read • Last month
Most UK shoppers oppose dynamic pricing for groceries
Customer Experience

Most UK shoppers oppose dynamic pricing for groceries

Britons are far more likely to reject changing grocery prices than embrace them, with fairness and clear pricing still driving loyalty.

By Shannon Williams • 3 min read • Last month
Bloxley chooses Equals Money for cross-border push
Disaster Recovery

Bloxley chooses Equals Money for cross-border push

The neobank can now tap infrastructure for accounts in more than 38 currencies as it prepares a launch in four countries.

By Karen Joy Bacudo • 4 min read • Last month
HBHR launches HRGenie Auto amid payroll error fears
Software-as-a-Service

HBHR launches HRGenie Auto amid payroll error fears

Payroll mistakes are already pushing some workers into debt, as HBHR says 61% of employees would quit if errors continued for six months.

By Shannon Williams • 4 min read • Last month
Payment failures put GBP £1.7bn in UK sales at risk
Disaster Recovery

Payment failures put GBP £1.7bn in UK sales at risk

Shoppers are abandoning purchases within minutes of outages, exposing retailers and venues to losses that quickly mount beyond GBP £1.7 billion a year.

By Sofiah Nichole Salivio • 4 min read • Last month
Millennials push retailers towards community-led stores
Customer Experience

Millennials push retailers towards community-led stores

Retailers face pressure to turn shops into social hubs as 57% of UK Millennials want spaces that blend community and shopping.

By Kaleah Salmon • 3 min read • Last month
Recruiters warn AI may be screening out strong candidates
Digital Transformation

Recruiters warn AI may be screening out strong candidates

Recruitment firms risk missing talent as automated screening leaves many candidates feeling rejected before a human ever reviews their CV.

By Sofiah Nichole Salivio • 4 min read • Last month
New Zealanders fear online fraud & AI-driven scams
Surveillance

New Zealanders fear online fraud & AI-driven scams

Almost nine in 10 New Zealanders worry about online identity theft as Experian says fraud losses and AI scams are climbing.

By Catherine Knowles • 3 min read • Last month
Australians fear identity theft as online fraud rises
Surveillance

Australians fear identity theft as online fraud rises

Fraud is eroding trust in digital services, with 56% of Australians saying they have already suffered online scams or identity theft.

By Sean Mitchell • 4 min read • Last month
Britons would ditch heating before internet, survey finds
Unified Communications

Britons would ditch heating before internet, survey finds

A UK survey suggests connectivity now outranks heating for many households, with 32% willing to go cold for a week to stay online.

By Kaleah Salmon • 4 min read • Last month
Young Australians drive surge in wellness technology use
Health Technologies

Young Australians drive surge in wellness technology use

Among 18- to 34-year-olds, more than half of Australians have tried wellness tech as red light and blue light devices gain traction.

By Sofiah Nichole Salivio • 4 min read • Last month
UK workers lose meeting time to hybrid tech glitches
Unified Communications

UK workers lose meeting time to hybrid tech glitches

Most UK staff are losing 6.5 minutes a meeting to hybrid tech faults, as employers spend more on AI and office kit.

By Sofiah Nichole Salivio • 4 min read • Tue, 31st Mar 2026