Millennials stories
Singapore sandwich class turns to crypto for stability
3 days ago
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crypto
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fintech
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blockchain
Singapore's middle-income sandwich class is increasingly using crypto, alongside shares and property assets, to build financial resilience amid rising costs.
Shoppers turn against AI social content, survey finds
Last week
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cx
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martech
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partner programmes
Shoppers increasingly prefer human-led social posts over AI-generated material, with Gen Z driving brands towards micro-influencers and niche creators.
Visa says AI agents may soon negotiate business deals
Last week
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digital transformation
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fintech
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cx
Businesses warm to AI agents haggling over deals, but consumers remain wary of handing software full control of spending.
Delivery options drive AI shopping decisions, Ingrid finds
This month
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cx
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martech
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supply chain
AI shoppers put delivery terms ahead of recommendations, as Ingrid survey finds clear fulfilment info can sway or sink purchases.
FWD Singapore marks 10 years with profitable growth
Last month
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digital transformation
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fintech
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cx
FWD Singapore says adviser-led expansion, digital upgrades and stronger customer experience helped drive profitable FY2025 growth in its 10th year.
Visa launches subscription manager for recurring payments
Last month
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crypto
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fintech
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cx
Visa rolls out enhanced Subscription Manager for issuers, letting banks offer in-app controls for recurring payments as subscription spending surges.
Companies grow quieter as polarisation reshapes PR
Last month
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risk & compliance
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ai
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clean technologies
USC Annenberg survey finds companies are becoming more selective in public debate as polarisation boosts the clout of communication teams.
Venmo links with PayPal for global money transfers
Last month
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crypto
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fintech
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risk & compliance
Venmo now lets users send USD $ transfers directly to PayPal accounts in 90 markets, creating a global person-to-person payments link.
Generational divides shape how shoppers use green data
Last month
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martech
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commerce systems
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partner programmes
Millennials, Gen Z and Baby Boomers want very different green data, forcing brands to tailor sustainability messaging by age group.
AI in love lives: help for some, a deal-breaker for others
Last month
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genai
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data privacy
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ai
AI is entering couples' counselling, with one in five partners keen for its help and nearly one in six ready to walk away over its use.
Australians turn Boxing Day focus to essentials, safety
Fri, 26th Dec 2025
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phishing
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email security
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bnpl
Australians are reshaping Boxing Day, prioritising essentials, thrift and online safety over impulse spending amid cost-of-living strain.
Explainer: Oscars to stream on YouTube after long TV era
Tue, 23rd Dec 2025
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digital transformation
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martech
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digital entertainment
The Oscars will leave traditional TV for a free global YouTube livestream from 2029, ending decades of broadcast dominance on ABC.
One in three Australians open to AI shopping assistants
Mon, 8th Dec 2025
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fintech
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cx
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martech
One in three Australians are ready to let AI shop on their behalf, but fears over fraud, control and bad purchases still loom large.
Australians embrace AI & flexible payments for online sales
Tue, 25th Nov 2025
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bnpl
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ai
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payment technologies
Seventy percent of Australians plan to shop online this holiday season, with AI tools and Buy Now, Pay Later options driving a digital surge in sales.
Australian holiday spending soars to AUD $969 amid price rises
Mon, 24th Nov 2025
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cx
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martech
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genai
Australian holiday spending is set to rise 18% to AUD $969 per shopper, driven by price hikes and stress, with many using AI to aid gift buying this season.
Gen Z shoppers to prioritise personal values over discounts
Fri, 21st Nov 2025
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cx
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martech
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ai
Over half of Gen Z shoppers will back brands aligning with their values this Black Friday, often prioritising ethics over discounts, research reveals.
Aussie shoppers embrace AI assistants to manage festive budgets
Mon, 17th Nov 2025
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genai
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ai
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online shopping
Amid budget concerns, 61% of Aussie shoppers are turning to AI assistants to manage holiday gift buying and reduce spending stress this festive season.
Holiday shoppers demand faster, greener delivery but shun extra fees
Thu, 13th Nov 2025
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supply chain
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clean technologies
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sustainability
Holiday shoppers demand quick, eco-friendly delivery but resist paying extra, with UK consumers showing low confidence in on-time arrivals, survey reveals.
AI heightens phishing success as global cyber defences lag
Fri, 3rd Oct 2025
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data protection
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mfa
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phishing
AI has boosted phishing success as 44% admit falling for scams, yet only 48% of firms fully use multi-factor authentication, says Yubico survey.
India leads Asia Pacific in AI adoption & institutional trust
Thu, 18th Sep 2025
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physical security
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genai
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ai
India leads Asia Pacific in AI adoption with 56% of metro adults using generative AI in 2025, driven by high AI literacy and strong institutional trust.